5/5
GoogleReally friendly staff
Agent replied
Thanks Sophie - the Royston team will be really pleased!
Trusted Agent profile · Royston, Hertfordshire
Verified
Thomas Morris Royston reviews
★★★★★
959 reviews across 4 platforms
6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
Part of Thomas Morris, see every office.
Thomas Morris's office in Royston, Hertfordshire, at 6 Melbourn St, is rated 4.6 out of 5 across 959 reviews on four platforms, including 875 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
875
Reviews on Google
This office
71
Reviews on Facebook
Business-wide
1
Reviews on View Agents
This office
12
Reviews on Trustpilot
Business-wide
Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Royston office, from every platform, shown as written. First names only.
Google1/5
GoogleDiscounting place. Dirty beds, rooms and bathroom.
Agent replied · 25 June 2026
Hi Adrian. Could you delete this review please? You have left it for the wrong business. We do not rent out rooms. Thank you
5/5
GoogleVery good experience and very helpful and diligent.
Agent replied
Thank you for taking the time and trouble to review our Royston office Steve. We really do appreciate the feedback!
5/5
GoogleNothing was too much trouble for Robert Oulsnam and Company throughout our transaction; from arranging the viewing and handling our offer, right though to completion, the branch staff were always polite, helpful, and efficient. We'd happily recommend them to anyone.
5/5
GoogleFriendly and professional team who helped the process of buying a property all the way along.
5/5
GoogleRacheal and Samantha really understood our search and never pressured us but were always ready to respond rapidly on our behalf and support us through our sale and purchase with professionalism and experience.
5/5
GoogleWe have had very positive experience with Oulsnam Bournville team, they were open, honest and reliable which made a huge difference for us and made the whole process less stressful and more successful
5/5
GoogleThey dealt with everything very efficiently and were very helpful throughout.
Agent replied · 2 July 2026
Many thanks for your review.
5/5
FacebookFriendly team and very helpful. Would definitely recommend!!
Agent replied
Thanks for that - it really is appreciated!
5/5
FacebookProfessional, friendly and helpful at the St.Ives branch. Everything has gone very smoothly, everyone I have dealt with has been prompt and efficient when arranging viewings and dealing with queries. Wouldn’t hesitate to use them again.
4/5
GoogleGreat handover
5/5
FacebookBooked a valuation with Dan.He was friendly and professional at all times. I will definitely use Thomas Morris when we do decide to move!
5/5
GoogleHaving already sold a property with Tom Lawrence, we didn't even consider anyone else when it came to moving again five years later. …
5/5
GoogleWe bought our new home through the Bournville team and they were excellent. They were knowledgeable, helpful and great to work with. Our particular thanks go to Samantha and Sioban. Highly recommended! Rob and Nicole Mainwaring
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleWe received excellent advice from Rachel the Manager throughout the selling and buying process. We also found the other members of the Bournville office to be very helpful and efficient. We have no hesitation in recommending them.
1/5
FacebookTrying to sell our house has been a nightmare and when providing feedback they refused to listen.
1/5
FacebookCommunication has been terrible, internal procedures mean you get passed around to different people constantly. As an overseas landlord you provide an awful service which is why I’m moving my property away from you.
5/5
FacebookWould definitely recommend. Friendly and efficient service that made our mortgage application easy. Kept us informed at all stages and reassuring that all correspondence was via secure transfer.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 31 July 2026
Thank you so much for the 5 stars. We really apprciate it. Best wishes, The Preston Baker Team
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Thomas Morris Royston
How many reviews does Thomas Morris Royston have?
Thomas Morris's Royston office has 959 reviews across four platforms: 875 on Google, 71 on Facebook (across the whole business), 1 on View Agents, 12 on Trustpilot (across the whole business).
What is Thomas Morris Royston's rating?
Thomas Morris Royston is rated 4.6 out of 5 across all 959 reviews, and 4.6 out of 5 on Google from 875 reviews.
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards: Thomas Morris, Royston won Gold; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Biggleswade won Gold.
Where is Thomas Morris's Royston office?
Thomas Morris Royston, 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ.
