Trusted Agent profile · Royston, Hertfordshire
Verified
★★★★★
959 reviews across 4 platforms
6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
Part of Thomas Morris, see every office.
Thomas Morris's office in Royston, Hertfordshire, at 6 Melbourn St, is rated 4.6 out of 5 across 959 reviews on four platforms, including 875 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
875
Reviews on Google
This office
71
Reviews on Facebook
Business-wide
1
Reviews on View Agents
This office
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Royston office, from every platform, shown as written. First names only.
5/5
GoogleJust purchased through Thomas Morris Royston. Amit, Ray and the whole team, were very helpful during the whole process and were always available for any queries we had. Would recommend.
Thank you Zorro - I will make sure the entire tea are made aware of your observations.
1/5
GoogleAs a company that is supposed to have customer service at its forefront, I have been left very disappointed with the service. When trying to achieve Product Reviews Stars on Google Shopping Campaigns, I have been sent on a wild goose chase. …
Hi Luke, thanks for your review. We're disappointed to hear that you've experienced some difficulties during your time with Feefo. I understand that you are currently liaising with one of our senior technical staff, so hopefully this will … More
5/5
GoogleRyan and Sam are amazing. They make you feel at ease at all times and talk you through your options. You feel like a valued customer. I'd recommend them to all my friends and family.
5/5
GoogleI can't praise Thomas Morris at Royston highly enough. My move was due to a bereavement and without exception everyone was supportive, sensitive and proactive. …
Thank you Chris. I am pleased that the team at Royston were so supportive at what must have been a very difficult time for you.
5/5
GoogleI found all the staff at the Farringdon office very pleasant, efficient and helpful. After the sale, Jo Costin did an excellent job of keeping me updated on progress and helping the process along. Thankyou to all of you.
Lovely feedback, thank you Sue! I will ensure this gets back to the team
5/5
GoogleLovely people and easy to business with. they supported us through the whole process, I would 100% recommend.
Thank you for the lovely review Chris
5/5
GoogleExcellent professional service from the initial valuation by Warren, the marketing information by Marcus and sales negotiation and progression of sale by Lynne. I would highly recommend using Fine and Country again.
5/5
GoogleWe sold and bought a house through Oulsmans. From our first enquiry to a friendly follow up at the end of the process Oulsmans have gone above and beyond to provide both an accurate and friendly service. They fielded questions with speed and honesty while helping set us at ease with an often complicated process. The Bourneville Team are an asset to the wider Oulsman network.
5/5
FacebookI would like to say a MASSIVE Thankyou and highly highly recommend sarah mercer (Mortage advisor) she has been fantastic and helped me and my boyfriend with everything during our mortgage application. Being first time buyers we didn’t have a clue, she has looked after us really well and provided us with all the information we need and getting everything done smooth & quickly.
5/5
GoogleJo, Office Manager of the Faringdon branch, is extremely personable, efficient and professional, and secured the perfect tenant for our rental property in a very timely manner. We would have no hesitation in highly recommending her services
Thank you for the lovely review Dan!
5/5
GoogleWe would highly recommend Robert Oulsnam Bournville. They kept us constantly updated with the progress of the matter. Staff friendly and very professional.
5/5
GoogleTerrific experience with the Bournville branch of Robert Oulsnam. They are always willing to do a bit of chasing up and down the chain to keep things moving. Becky dealt with most of my purchase enquiries and she was extremely professional and proactive right from viewing our purchase to completion day. If I ever buy a property again I hope Oulsnam are the agents!
4/5
GoogleDominic Clements marketed our property for us expertly. The photos taken were professional and truly showed off the house and garden ! …
Thank you Simone! I'll pass on your comments to the Royston team.
5/5
GoogleFreya Melling did a highly professional marketing of our London Flat leading to a satisfactory sale agreement. She tirelessly managed a difficult process to foreign buyers and completed the sale. Throughout the process she always available and proactive. She was a delight to work with.
5/5
GoogleVery helpful team that provided constant feedback in the process of our purchase.
Thank you Mitchell - the team at Royston work really hard and is it's great to see this work acknowledged.
5/5
GoogleWe worked closely with Holly when renting a property and she was really helpful and understanding to help us find what we needed.
Thank you Alice - We really appreciate your comments and 5 star rating!
5/5
GoogleWorking with Simon over recent years has been a wonderful experience. He is the consummate professional and his enthusiasm and marketing flair has consistently raised the standards of estate agency. If you are looking for a service that is truly bespoke to you and your home then you cannot go wrong with this outstanding gentleman at the helm of your move.
5/5
FacebookWe recently sold our house with Thomas Morris and the service we received, from start to finish, was great. Dan’s knowledge of the market and recommendations were spot on and any time I needed to speak to someone in the office they were always very helpful and friendly. I would definitely recommend Thomas Morris!
5/5
GoogleI bought our family home and arranged the finance through Thomas Morris. Great staff, very professional and I would highly recommend them.
Thank you Peter - we appreciate your comments, 5 star rating and your offer to recommend our services.
5/5
GoogleFriendly communication with Amit, smooth procedure, and quick support when needed
Thanks for the 5 stars and review!
5/5
FacebookI recently bought my first house and although it wasn’t through Thomas Morris St.Ives, I enquired about several and always found the customer service level brilliant. In the future, if it comes to moving, I would definitely invite Thomas Morris out to value the property with the view to selling it.Highly recommend!!
1/5
GoogleI noticed that there was a huge disparity between Feefo reviews (positive) and other review sites - yell / google / trustpilot - for a company I had a problem with. …
Hi Graham, I'm really sorry to hear you've had a bad experience. I understand you've been in touch with our support team. I'm sorry there's not more we could have done to solve your issue. … More
1/5
Googlei would keep away from this company they say they would ring u back and never do hear from them wose one ive been to
So sorry to hear about your experience. I can only apologise!
5/5
GoogleThey have managed to help me with the short term loan from Infund during lockdown and they currently dealing with my cbils application. Definitely recommended.
Hi Aliosman, very glad to hear you've had a positive experience with Swoop and we look forward to helping you again should you need further finance. Jimmy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Thomas Morris's Royston office has 959 reviews across four platforms: 875 on Google, 71 on Facebook (across the whole business), 1 on View Agents, 12 on Trustpilot (across the whole business).
Thomas Morris Royston is rated 4.6 out of 5 across all 959 reviews, and 4.6 out of 5 on Google from 875 reviews.
Yes. In The Trusted Agent 2026 awards: Thomas Morris, Royston won Gold; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Biggleswade won Gold.
Thomas Morris Royston, 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ.
