Trusted Agent profile · Royston, Hertfordshire

Verified

Thomas Morris Royston reviews

★★★★★ Excellent

959 reviews across 4 platforms

6 Melbourn St, Royston, Hertfordshire, SG8 7BZ

Part of Thomas Morris, see every office.

Thomas Morris's office in Royston, Hertfordshire, at 6 Melbourn St, is rated 4.6 out of 5 across 959 reviews on four platforms, including 875 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.

Google logo

4.6 / 5

875

Reviews on Google

This office

Facebook logo

4.7 / 5

71

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Royston office, from every platform, shown as written. First names only.

5/5

Google

We chose Thomas Morris to sell my Mum's house because their market analysis was more thorough than those of other estate agents we got quotes from; their approach was more evidence-based; we found all the team members we dealt with to be …

Catherine · 4 October 2022

Agent replied · 21 June 2024

Hi Cath, Thank you so much for your very detailed review and 5 star rating. We are of course delighted that you chose to use our services and will pass your thoughts on to the Royston team.

5/5

Google

Highly recommend this estate agent! They were incredibly helpful and proactive in the sale of my flat. From the first meetings with Hugh, to the sale negotiation with Gareth, to the sales progression with Jo... couldn't fault their service. They were all so friendly, helpful and professional, and made the stressful sale process a lot easier.

Aimée · 9 June 2020

Agent replied · 9 June 2026

Thank you for the lovely review Aimee!

5/5

Google

As a developer we have worked closely with the Thomas Morris team in Royston on our scheme in Melbourn. The team have been pro-active and customer focussed in handling our sales enquiries through to legal completion and it has been a pleasure working with them.

Sharon · 22 June 2022

Agent replied

Hi There Sharon and thank you for your very kind comments detailing why you have been so happy with the Royston team. I know that they have enjoyed working with you and your colleagues too!

5/5

Google

We placed our house for sale with F & C and were very happy with the marketing which ensured a quick sale, helped along by Mark who did a great job, keeping us informed of progress and chasing the buyers side along, which is essential when delays occur. We would be very happy to recommend the services of Fine and Country and Mark for his diligent approach.

Simon · 13 June 2023

5/5

Google

After bad experiences with other estate agents, Oulsnams have been a breath of fresh air. Brilliant & so professional from start to finish. We are so impressed, especially with Karen in Bournville & Tim in Stirchley. Many Thanks Tony & Jill Jackson

Tony · 2 July 2019

5/5

Google

We have recently purchased our very first property and had the pleasure of dealing with Fiona Barker. IF I could give Fiona 100 stars I would! She was fantastic from first meeting up until the end. Fiona's communication is unbeatable, from …

Sophie · 4 October 2022

Agent replied

What a lovely review Sophie - thank you so much for those words and 5 star (unfortunately not 100!) rating. I'll make sure that Fiona is made aware.

5/5

Google

Dan and Chloe are great people, trustworthy and personal.If you work with them you’ll be in safe hands!

Tim · 15 June 2024

Agent replied · 15 June 2026

Thanks for your kind words Tim! Thank you for always supporting us ❤️

5/5

Google

Fantastic company to work with. Very professional and hassle free. Helped with both private and commercial property sales

Phil · 15 June 2024

Agent replied · 15 June 2026

Ewe are very welcome Phil! I'm glad we were able to advise on what you needed 🐑 ❤️ …

5/5

Google

A fantastic network to be a part. Since we've had the support of the guys at the L&NH Network we've not looked back and are very excited about the future of our business. Big thanks to Kevin, Ian and Tom in particular. Rob

Robert · 4 July 2018

5/5

Facebook

Could not recommend Sarah and her service enough! Been seeking her advice for 3 years and I wouldn’t go anywhere else for the support.

Summer · 9 December 2022

1/5

Google

Took down an honest review just so you can protect these companies

Alesha · 19 October 2025

5/5

Google

Really professional service from start to finish. We needed to sell our house rapidly, and accepted an offer (at a really good price) after just 5 days! Would definitely recommend Oulnams as their presence and experience are unrivalled in the area.

Fenella · 2 July 2019

5/5

Google

From start to finish the team at Bournville were helpful, efficient and supportive. They responded quickly to all queries and dealt with issues in a professional manner. Excellent customer service throughout from all the team. I would recommend them without hesitation.

Jo · 2 July 2019

5/5

Google

Warren, lynn and the team were amazing. Highly recommended. Thanks for all your hard work guys

Adam · 11 July 2024

Agent replied · 11 July 2026

Thanks Adam!

5/5

Google

Robert Oulsnam Bournville were efficent and approachable on all occasions. They offered professional advice and support on a regular basis. All staff members were friendly and positive which made the whole selling process a lot easier. Highly recommended!!

Katie · 2 July 2020

5/5

Google

I recently bought a property marketed by Thomas Morris Royston and I found the experience very positive. I found all the branch staff very responsive and I single out Fiona for a special mention. Whether it was sending suitable properties …

Karthik · 4 October 2022

Agent replied

Thanks Karthik - we look forward to helping you again in the future!

5/5

Google

I have to say The photos that Dominic took inc video were amazing and made the previous attempts of a previous agent look amateur. Then I had the pleasure of Dealing with Fiona B a breath of fresh air and …

G · 4 October 2022

Agent replied

Thank you very much - I'm particularly impressed with your comments about the photography. I'll let the Royston team know.

5/5

Google

We recently sold our house with Thomas Morris and we’re happy with the service provided from start to finish. Dominic came out to value our property and was great at answering any questions that we had. Communication throughout the whole …

Matt · 4 October 2022

Agent replied

Thanks for your comments Matt and for your offer to recommend our services. I will ensure that Dominic and Amit are made aware of your very kind review.

1/5

Google

Ghosted by their bankers.

Nanu · 20 December 2025

5/5

Google

We recently viewed and bought a house through Thomas Morris in Royston and were very impressed. Our contact was with Fiona Barker who was very efficient, professional and well-informed about all of the houses that she showed us. She …

Nick · 4 October 2022

Agent replied · 21 June 2024

Thanks Nick - I will pass on your comments to the Royston team. Your recommendation is very much appreciated.

5/5

Google

Thomas Morris in Royston have been really helpful in finding me and my partner a new home to rent in South Cambridgeshire. Holly Watkins coordinated our house viewings for us and she was very professional, knowledgeable about the property …

Sarah · 4 October 2022

Agent replied

Thank you very much Sarah - I'm really glad that you had such a positive experience with Holly and the Royston team. Thank you for your post and the 5 star rating.

5/5

Google

in the final few weeks jo costin and jade allen were at the end of the phone when ever i needed them, jo was emailing me at 8pm to keep me informed. they are both a credit to the company. they were backed up by a very strong team.

Stephen · 9 June 2021

Agent replied · 9 June 2026

Thank you for taking the time to leave us this 5 star review Stephen, we really appreciate it. We will be sure to pass on your kind comments to both Jo and Jade.

5/5

Google

A genuine care for our needs. Personality and knowledge of the market. Made the experience easy.

Karl · 15 June 2024

Agent replied · 15 June 2026

Thanks for your revEWE Karl!

5/5

Google

Sold a property through Thomas Morris, very professional from our first contact right through to the completion of the sale. Very helpful and proactive and reassuring during the process. Would thoroughly recommend.

Barry · 22 June 2023

Agent replied · 29 July 2023

Thank you Barry - we really appreciate your rating and your offer to recommend us.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Thomas Morris's Google reviewsLeave Thomas Morris a review

Questions about Thomas Morris Royston

How many reviews does Thomas Morris Royston have?

Thomas Morris's Royston office has 959 reviews across four platforms: 875 on Google, 71 on Facebook (across the whole business), 1 on View Agents, 12 on Trustpilot (across the whole business).

What is Thomas Morris Royston's rating?

Thomas Morris Royston is rated 4.6 out of 5 across all 959 reviews, and 4.6 out of 5 on Google from 875 reviews.

Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Royston won Gold; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Biggleswade won Gold.

Where is Thomas Morris's Royston office?

Thomas Morris Royston, 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ.

The Trusted Agent

Is this your office? Claim your page.