Trusted Agent profile · Royston, Hertfordshire

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Thomas Morris Royston reviews

★★★★★ Excellent

959 reviews across 4 platforms

6 Melbourn St, Royston, Hertfordshire, SG8 7BZ

Part of Thomas Morris, see every office.

Thomas Morris's office in Royston, Hertfordshire, at 6 Melbourn St, is rated 4.6 out of 5 across 959 reviews on four platforms, including 875 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.

Google logo

4.6 / 5

875

Reviews on Google

This office

Facebook logo

4.7 / 5

71

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Royston office, from every platform, shown as written. First names only.

1/5

Facebook

Disgusting company. Takes the sides of landlords when tenancy has ended. They hold on to deposits for weeks with no good reason. They lie about if they are in the office to avoid phone calls. DO NOT use this company if you want your deposit back. Hiding behind nonsense “legalities” in order to deflect the blame from the fact they don’t want to give you your money back. HORRENDOUS.

Matt · 16 January 2019

Agent replied

Completely agree yet another example of the horrendous customer service that proves you should NEVER rent from these people.

5/5

Google

Excellent service from Sam and Claire of Fine & Country Rugby. Superior marketing skills combined with local market knowledge make for an unbeatable offering. Friendly and personal service from start to finish. Highly recommend.

Andrew · 26 June 2025

5/5

Google

Brilliant Service! Both James and Marcus were fantastic. We love their reporting suite.

Jhony · 7 June 2024

5/5

Google

Tom at TLC has done a great job marketing our house and selling it on our behalf. The 1st sale fell through due to various reason but Tom came up trumps and sold it again for us with a successful exchange. Thanks guys great job.

Martin · 1 June 2023

Agent replied · 1 June 2026

Thank you so much Martin, it’s a real pleasure helping you, Janine and the family move into the next chapter of your lives.

5/5

Google

Tom Lawrence is the ultimate professional, I can not rate his service highly enough. He is knowledgeable, helpful and patient and always seems to be available to answer questions and give advice. Finley Lawrence is also a fantastic …

Karen · 1 June 2022

5/5

Google

Dan and Chloe couldn’t be more helpful from start to finish. Professional and personable throughout and went above and beyond. Couldn’t recommend them any more, thank you both

Darren · 15 June 2024

Agent replied · 15 June 2026

Thank ewe so much for your kind review Darren! You have a beautiful house and we are delighted to be working with you ❤️

5/5

Google

Amit and the rest of the staff at Thomas Morris have been absolutely brilliant throughout our buying procedure. We were purchasing our first home so we were going through the process fresh. They have been informative, professional and kept …

Tak · 4 October 2023

Agent replied

Thank you Tak! So glad we could help

5/5

Google

Fiona Barker should teach other estates agents country wide in communication skills, she has been so amazing, alway answering emails phone calls, any question ( no matter how stupid) really quickly and always made us feel like nothing was …

Jenny · 4 October 2023

Agent replied

Thank YOU Jenny It's really very considerate of you to take the trouble to leave this review. I'll pass on your comments to Fiona and the team.

1/5

Google

I can’t agree with the reviews here. We have enquired about a property and submitted a form but had absolutely no response. If I was a homeowner I would probably use an agent that is more motivated to sell or let my house.

Michael · 22 June 2023

Agent replied

HI Michael - I'm genuinely very sorry to hear about your unfortunate experience, the details of which I will of course pass on to the team.

5/5

Google

I have just finalised the sale of my shared ownership property through Thomas Morris and they have been absolutely fantastic. From the first visit from Amit, everything has been so straightforward and spot on throughout the whole process …

Dan · 4 October 2023

Agent replied · 29 July 2023

Thank you Dan - will pass on your comments to Amit and the team!

1/5

Google

Feefo can’t be trusted, the will not remove our only negative review which is referring to a van we apparently sold, Although we don’t sell vans. How can a review site be repeatable when they publish fake reviews even after proof it’s fake.

Charlie · 19 June 2023

Agent replied · 19 June 2026

Hi Charlie, Thank you for your feedback. We take allegations of fake reviews seriously and … More

5/5

Facebook

It came to me as a surprise after being reaped off by all those so called expert traders online I finally met with a very skilled and experienced trader who knows how to generate huge profits under a given week. I made my withdrawal of $6,100 after my first 7 days of trading with the little minimum investment of $500. I’m so happy Mrs KIRKLAND TINA Thanks you for your good works and for never failing the trust I have on you.You too can contact her, she will make you smile Email:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982

Owolabi · 24 December 2022

5/5

Facebook

Appreciation they say is an application for more. if i fail to acknowledge you it'll show how ungrateful i am. I can't be less grateful to a lady who God has used in blessing me and my family in general. I was introduced to MRS. KIRKLAND TINA few months back Right now I know how much I can boast of about my financial state. She helped me with the little capital I invested with and I made so much profit for myself and my family. Thank you so much MRS. KIRKLAND, and if you are also finding it difficult trading for yourself contact her now through this. Email:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982

Lanre · 24 December 2022

5/5

Google

I can highly recommed Thomas Morris through my experiance of both buying and selling seperate properties at different times both through emotional circumstances. I can only praise them for them not only for their professional knowledge but …

Sally · 4 October 2023

Agent replied · 29 July 2023

Hi Sally and THANK YOU for such a glowing review and offer to recommend our services! The team will be delighted.

5/5

Google

OMG 🤩!! What can I say !! Absolutely fantastic estate agents, we have moved a good few times in our married life & Thomas Morris are by far the best agents we have ever had. Robert & …

Natalie · 4 October 2023

Agent replied · 20 November 2023

Well thank you - that really is quite a review and one that I know the Royston team will very much appreciate.

1/5

Google

Feefo's Model is not consumer focused. Reviews are invite only and are only sent to happy customers. Moderated Strongly so they keep the negatives to a minimum. This makes sense as they make money from the sellers (their clients). I won't …

Junaid · 19 June 2021

5/5

Google

Couldn't fault the service from the team at Thomas Morris in the recent purchase of my home. You won't find any old school dodgy estate agent tactics here, only great communication, friendly helpful people and integrity. …

Joanna · 4 October 2023

Agent replied · 29 July 2023

That really is quite a review Joanna - thank you very much! I'll make sure that Fiona and the team are made aware.

5/5

Google

I was introduced to Fiona from the Royston office by a work colleague all I can say is this lady is a life saver She has been there for me through my whole journey so far …

Joanne · 4 October 2023

Agent replied · 26 August 2023

What a wonderful review Joanne. I thank you and will pass on your thoughts to Fiona and the Royston team.

5/5

Facebook

wow, I never imagine having such money in my account, and here is my secret. I met Mrs. EVELYN JOSHUA who is an expert in FOREX and BITCOIN TRADING. She explain how it works, so I invested $1000 in my account, she helped me handle my account and to my greatest surprise I made $6,300 in just a week, I was so dumbfounded I am here to recommend her to you so you can invest your money safely and make a good profit you can contact on her WhatsApp:+1(804)391-9232E-mail:evelynjoshua24trades@gmail.com

Nickson · 29 October 2022

5/5

Google

We recently sold a property through FW Dawlish office. They provided excellent service, including regular information on progress and ensuring that things kept moving across the various parties throughout the sale.

David · 16 June 2025

3/5

Google

Some communication based issues which were resolved promptly by the manager. The number of stars relates more to my frustration about not securing a property than it does the service - as am not a customer therefore not experienced their services. Hope they are proactive if other flats in the areas of interest we noted come up.

Simon · 20 July 2021

Agent replied

Hi Simon - thank you for taking the time to leave a review. I will pass on your comments to the branch team.

5/5

Facebook

Professional and efficient Forex broker. I never had any issues with withdrawals as well as services. They are alwaysaccommodating and helpful. Great trading signals from them. I am pleased with the overall performance of Mrs Kirkland Tina service. I made a good amount of profit in a few weeks. Excellent trading services. I highly recommend her platform to everyone out there, who is interested in trading and making money off Crypto. I have no regrets in choosing this brokerageservice, they are professional and skilled. Thanks for all you do, you can reach out to her Email:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982

Norh · 12 October 2022

4/5

Google

Did not take out funding for a vehicle due to the timeframe but I may use them in the future for other funding options.

Scott · 20 June 2024

Agent replied · 20 June 2026

Thanks Pooley, looking forward to helping you next time you need funding. Team Swoop.

5/5

Google

The whole team were fabulous from start to finish. Thoroughly professional in the way they handled everything. I wouldn't hesitate to recommend them to anyone. Don't go with an internet company just because they are cheaper - you will need real people on the end of a phone who really care - and that's what you get in the Bournville office. Many thanks to all of them.

Keely · 2 July 2016

Agent replied · 2 July 2026

Thank you Keely for your feedback.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Thomas Morris Royston

How many reviews does Thomas Morris Royston have?

Thomas Morris's Royston office has 959 reviews across four platforms: 875 on Google, 71 on Facebook (across the whole business), 1 on View Agents, 12 on Trustpilot (across the whole business).

What is Thomas Morris Royston's rating?

Thomas Morris Royston is rated 4.6 out of 5 across all 959 reviews, and 4.6 out of 5 on Google from 875 reviews.

Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Royston won Gold; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Biggleswade won Gold.

Where is Thomas Morris's Royston office?

Thomas Morris Royston, 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ.

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