Thomas Morris Royston reviews

★★★★★ 5/5

Google

100% positive experience with Mark and the team. Super helpful, responsive and professional. Would definitely recommend F&C.

Simon · 13 June 2024

★★★★★ 5/5

Google

After having our house on the market for a few months without any interest we decided to try another estate agent, Since first meeting warren and Marcus to value our house we felt they was the right people to use for our property, they were very professional and punctual on every occasion and seemed to go the extra mile in everything they did for us. We spoke with Lynne at the office who was also fantastic throughout and kept us updated throughout the whole process. It went on the market and within a week we already had viewings booked which was amazing. We also emigrated last August so fine & country had to run the whole process themselves of viewing etc as we wasn’t in the country, and wow what a great job they did. The house is now completed and sold, so we would like to thank the whole team for their professionalism, kindness & support throughout the whole experience with fine & country and we now can live our new life in the sun!!!

Paul · 11 July 2023

★★★★★ 5/5

Google

We had a very good experience buying our first house from Thomas Morris -- the communication from Fiona has always been top notch (even when we pestered her with anxious questions!), we're very thankful for their help!

Jack · 20 March 2024

★★★★★ 5/5

Google

Oulsnam Bournville was very supportive helping me sell my late mother’s flat following the first lockdown. They gave good advice and great value for money. Even when things became more complicated Sam was always there to help and keep me updated with a smile on her face. Thank you

Charlotte · 2 July 2021

★★★★★ 5/5

Google

I wish to give a BIG shout out to Jo Costin! Whilst selling our flat, Jo has kept us updated on a daily basis, and as the process stalled she exhibited tenacity and determination in bringing the deal to a conclusion. Today we finally exchanged, I cannot thank her or commend her highly enough. Everyone needs a Jo in their corner when selling a property!

Sharon · 9 June 2021

★★★★★ 5/5

Google

Absolute first class service from Fiona, Rob and all the team at Thomas morris’ royston branch. From the first meeting to the point of sale they have been kind, caring and efficient in sorting out all our needs and looking after us. Their …

Joanne · 4 October 2023

★★★★★ 5/5

Google

What a fantastic estate agent! We would recommend them to anyone because of the fantastic service we have received from Robert, Fiona and all the staff. Our house was sold in a week and we are about to complete very soon. Communication has …

Carol · 4 October 2023

★★★★★ 5/5

Google

We couldn’t speak highly enough of Mark and Tom while dealing with the stressful process of buying and selling. They both are genuinely nice people who were extremely informative and helpful throughout the sales. They dealt with any issues and roadblocks with solutions and kept us calm throughout. We would highly recommend them and would use Fine & Country again without hesitation. Thank you

Michael · 13 June 2024

★★★★★ 5/5

Google

Absolute pleasure to deal with Thomas Morris as a buyer. Fiona particularly was so helpful and easy to deal with, as we're the rest of the team. I have not found this to be the case with other agents in Royston and so my sincere thanks to the team at TM for restoring my faith in estate agents!

Michelle · 22 June 2022

★★★★★ 5/5

Facebook

Excellent service. Sarah was an absolute godsend and made a very very stressful experience easy to cope with. Cannot recommend highly enough.

David · 5 November 2019

★★★★★ 5/5

Google

The team were fantastic and very helpful whenever any difficulties came up throughout the selling and buying process. With our first time selling they were particularly supportive and were professional and friendly from start to finish.

Charlotte · 2 July 2025

★★★★★ 5/5

Google

My connection with Thomas Morris has been through Holly Watkins. She has been an exemplary letting agent - reliably prompt in responding to emails, always a ready source of well-informed advice and practical assistance, and a patient and understanding voice if problems arise. I can't fault her.

William · 22 June 2023

★★★★★ 5/5

Google

We have had an excellent service from the very first meeting. All paperwork and the processes involved in selling a property were explained in a way we could understand. Robert gave us confidence our sale was in safe hands. We were kept …

Fay · 4 October 2023

★★★★★ 5/5

Google

I had a very good experience selling my house with Thomas Morris in Royston. All the people there are excellent but my main contact was with Amit. He handled everything from setting a realistic guide price, running the open days for the …

Jonathan · 4 October 2023

★★★★★ 1/5

Google

Feefo asked for a review after a Next purchase, so I provided one. Got an email back to say their moderation team thought parts of review were irrelevant. If you don't want a review, don't ask for one ... but don't mail people to advise you …

Paul · 19 June 2023

★★★★★ 3/5

Google

Some communication based issues which were resolved promptly by the manager. The number of stars relates more to my frustration about not securing a property than it does the service - as am not a customer therefore not experienced their services. Hope they are proactive if other flats in the areas of interest we noted come up.

Simon · 22 June 2022

★★★★★ 5/5

Google

We are looking to rent a property in Royston and have found Thomas Morris to be very accommodating. Holly in particular is very friendly and has been really helpful with regards to finding us properties that match our situation. I would definitely recommend this agency and its staff to anyone looking for a property in the area.

Andigoni · 22 June 2022

★★★★★ 5/5

Facebook

Sarah has been amazing as always. Takes her time and is always available for advice and support. She really helped push this mortgage along when another company was letting us down.She’s working on another mortgage for me now, so that says it all!

Sally · 9 March 2022

★★★★★ 5/5

Google

Excellent service and friendly team.

Ashokan · 10 June 2025

★★★★★ 5/5

Google

Rob & Sally recently helped me sell my house, not only was the service efficient but they were so professional and helpful throughout the entire process. They really went the extra mile and I can't believe how quickly my house sold! They made the whole process seamless and made a stressful time an enjoyable one! Thanks again!

Emma · 19 May 2022

★★★★★ 5/5

Google

I purchased a property being sold by Thomas Morris. Whilst the solicitors were working on contracts, the agent (Fiona) was very accommodating to my requests when I asked to visit the house on a number of occasions with various tradesman so …

James · 4 October 2023

★★★★★ 5/5

Google

Meet With Fiona, who was great in finding me a brilliant Flat, always on time and answered all questions in good time. …

Jake · 4 October 2024

★★★★★ 1/5

Google

I can see based on their Trust pilot score of 1.5 and poor google reviews why people do not trust or use Feefo. I signed up as a business and false promises made by their sales team and subsequently poor customer service means I will be going back to more reputable based platforms for my companies review requirements. Poor company, poor ethos and screen real reviewers from leaving feedback.

OriGym · 19 June 2019

★★★★★ 5/5

Google

We have just started using Thomas Morris as the agents for a property we let. We moved to them because we were unhappy with the service we received from another company, and have been delighted with their professionalism, particularly the …

Nick · 4 October 2023