5/5
GoogleBrilliant team, supportive throughout our purchase and as first time buyers we hugely appreciated the excellent communication throughout.
Agent replied · 16 January 2026
Thank you Vikki, best wishes for life in your new home
Trusted Agent profile · Royston, Hertfordshire
Verified
Thomas Morris Royston reviews
★★★★★
959 reviews across 4 platforms
6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
Part of Thomas Morris, see every office.
Thomas Morris's office in Royston, Hertfordshire, at 6 Melbourn St, is rated 4.6 out of 5 across 959 reviews on four platforms, including 875 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
875
Reviews on Google
This office
71
Reviews on Facebook
Business-wide
1
Reviews on View Agents
This office
12
Reviews on Trustpilot
Business-wide
Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Royston office, from every platform, shown as written. First names only.
Google5/5
GoogleFriendly and very knowledgeable staff. Fantastic service.
Agent replied · 20 June 2026
Thanks for the review James, glad you had a great experience. Team Swoop
5/5
GoogleReally good experience from start to finish.
Agent replied · 20 June 2026
Thanks for your review Vivek, glad we could give you a great experience through the entire process. Team Swoop
5/5
GoogleSwoop are the best in their field
Agent replied · 20 June 2026
Thanks for your review Daniel, glad you had a great experience with Swoop. Team Swoop
5/5
GoogleGreat experience with the team at Thomas Morris Sales & Letting, always friendly, helpful and responsive particularly Amit Chauhan who went above and beyond to help us with the purchase.
Agent replied
Hello Emily, Thank you very much for your 5 star rating and observations. I will let Amit and the team know.
1/5
GoogleWas asked by Feefo to provide feedback from recent Bristol airport parking experience. Had my review rejected by moderators. I was respectfully honest about price hike (over 100% on less than a year) and water leaking all over my car. Do not trust their reviews for biased filtering in favour of the provider not the consumer.
5/5
GoogleJack Rodger’s - icon
Agent replied · 10 June 2026
Thank you for your glowing review of Jack Rodger's! We're thrilled to hear that you consider our brand to be iconic. We strive to provide timeless and quality products that our customers love. Your support means the world to us, and we look forward to continuing to exceed your expectations in the future.
5/5
FacebookFOREX INVESTMENT I never believed my life will change in such a manner, i saw a review on a page about Mr Chris Crypto and before then i have never risk money doing anything online with anybody because i think i was so wise and never want to be cheated, but when i contacted him and he explained everything to me concerning trading and the profit i can make within a week i was convinced to give a trial and why i risked to invest $500 was because i don't need to send him the money but to create and fund my trading account all by myself and give him the access to manage my trading account and after one week i made a withdrawals of $7,000, please i am very happy to introduce all my friends and family to invest in themselves and there family with Chris. Instead of looking for other evil ways to make money or to increase there worth in life thanks His Email is chrscrypto@gmail.com WhatsApp:+16198164126
1/5
GoogleThe worst people out there. Please stay away from renting from this people or get involved anyway. I am now waiting for my deposit for rent for almost one month. They are lazy and very rude closing the phone on clients if they are asked to do something to help. Landlord asked them to pay my deposit but they are failing to do so. 22 days now from when I left the rented property and money stil not returned.
Agent replied · 29 July 2023
Hello Gheorghe and thank you for your comment, even though you are unhappy with the service you have received. I will pass your observations on to our Property Management team. I’m genuinely sorry that you are so unhappy and hope that we can learn from this experience.
5/5
GoogleKeep up the great work guys!
Agent replied · 20 June 2026
Thanks for your review Brandon, glad you had a great experience. Team Swoop
5/5
GoogleI recently sold through Oulsnam. The advice, communication, and support was excellent and throughout the whole process they worked hard to keep things moving forward.
Agent replied · 2 July 2026
We really appreciate your kind words. It’s great to hear our team could provide excellent support and communication throughout your sale.
5/5
GoogleThank you Mark and Tom for your patience in helping us navigate the sales process. There were some twists and turns along the way but we got there in the end thanks to your support and guidance. We’d happily recommend Fine & Country St Albans.
5/5
GoogleI must admit that in the past, I've always been a little sceptical of the value of estate agents, but that was until now. Robert Arnold, Amit and the team at Thomas Morris have done their profession proud! From start to finish, their …
Agent replied
THANKS!!!!!!!!!
5/5
GoogleAlthough we didn’t use Thomas Morris to sell a property, we feel the need to leave a good review. Thomas Morris acted as agents for the seller of out new home. Throughout, Robert and Amit kept us up-to date and managed the chain …
Agent replied · 29 July 2023
Thanks Daniel
5/5
GoogleMassive thank you to Dominic Clements at Royston branch for helping us find the house of our dreams with such ease! He has been fantastic! So far a very stress free process! We cant wait to move! 10000% recommend
Agent replied
Wow - that's quite a review Chloe... thank you!
1/5
GoogleCompletely dishonest! Don't trust them with a butter knife!!
Agent replied · 19 June 2026
Hi there, Thank you for taking the time to share your feedback. We sincerely apologise … More
5/5
GoogleJust to say a big thankyou to Fiona who managed a sale with the upmost of professionalism I have seen in recent years. Well done Fiona and team.
Agent replied
Thanks Mark!
5/5
FacebookRobert Arnold and his team at the Royston branch of Thomas Morris are nothing short of excellent. Robert Arnold in particular, went above and beyond his duty as our estate agent. My wife and I honestly cannot recommend him and his team highly enough. After having spent several months with two agents who we weren’t happy with and one in particular who didn’t communicate with us at all, they were a breath of fresh air. They sold our property swiftly with a good stream of realistic prospective buyers. From start to finish our experience with them has been a positive one. We cannot recommend them enough!
5/5
GoogleJosh and the Fine & Country team have the best knowledge within the Sandbanks sales market. They planned and executed the marketing strategy with precision, whilst being sensitive to the fact our home had been in the family for generations. Ultimately they managed the entire process seamlessly to achieve the best outcome. I would have no hesitation in appointing Fine & Country again.
1/5
GoogleThey do not do ANY financing in Canada. I do not understand why they have a Canadian division. Maybe a front to show that they are "global"
5/5
GoogleA real cut above other estates agents in both regards as being a seller and a buyer. Their customer server is excellent and communication with customers is obviously very important to Oulsnam (unlike several other estate agents); found they were very efficient, kept you informed about every process and every viewing via text and email reminders. As a seller I really felt they were there for you, pushing things forward, chasing up solicitors etc. to keep things moving. As such the sale of our property was smooth and as stress free as these things can be. The staff are fantastic (in particular Rachel and Becky who I had most contact with) both professional and polite, nothing was too much trouble for them. I’d definitely recommend Oulsnam whether you’re buying or selling.
5/5
FacebookA million thanks to Mrs lilian wilson,who made my life change. forex/bitcoin trade is really a complex one but with the help of Mrs lilian wilson, strategy and signal I have been able to recover my lost in such a short while with just an investment of $500 be sure to withdraw $5,600 within the week of your investment and it was wonderful.Contact her now on Email: lilianwilson220@gmail.com or WhatsApp: +17146989275
1/5
GoogleDont let u post honest reviews but let the companys post there own 5 star reviews 🤷♂️ …
Agent replied · 19 June 2026
Hi Francis, Thank you for bringing this to our attention. We understand your frustration and want to clarify our process. Feefo does not, and cannot, manually change a customer's star rating; our systems are designed to reflect exactly what you enter. Feefo clients are strictly prohibited from leaving themselves reviews. We never delete reviews simply because they are negative. In fact, we value and publish honest feedback, in 2024, 5% of all reviews posted on Feefo were 1-star ratings. Reviews are only moderated if they breach our moderation guidelines, such as sharing a service/delivery experience in a product-specific review area. Our goal is to ensure feedback is helpful and compliant. If you'd like to know more about our moderation guidelines and how it works, please see our Moderation Blog, found here: https://business.feefo.com/resources/how-we-keep-our-reviews-honest To help get your voice heard, please check your inbox for an email from our moderation team explaining any necessary adjustments. If you believe there has been a technical error with your rating, please contact us at support@feefo.com so we can investigate and resolve this for you immediately. We are committed to fairness and transparency. Best, The Feefo Team
5/5
GoogleThe Royston Team was fantastic from start to finish. Amit answered all my queries about the property at the time of viewing meaning I felt confident putting in my offer. Robert and Amit were in contact throughout the purchase, letting me …
Agent replied
Wow! What a fantastic review Giles. Robert, Amit and the team at Royston will be very pleased to read this and we really appreciate you taking the time to post this review. Thank You!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Thomas Morris Royston
How many reviews does Thomas Morris Royston have?
Thomas Morris's Royston office has 959 reviews across four platforms: 875 on Google, 71 on Facebook (across the whole business), 1 on View Agents, 12 on Trustpilot (across the whole business).
What is Thomas Morris Royston's rating?
Thomas Morris Royston is rated 4.6 out of 5 across all 959 reviews, and 4.6 out of 5 on Google from 875 reviews.
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards: Thomas Morris, Royston won Gold; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Biggleswade won Gold.
Where is Thomas Morris's Royston office?
Thomas Morris Royston, 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ.
