Trusted Agent profile · Royston, Hertfordshire
Verified
★★★★★
959 reviews across 4 platforms
6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
Part of Thomas Morris, see every office.
Thomas Morris's office in Royston, Hertfordshire, at 6 Melbourn St, is rated 4.6 out of 5 across 959 reviews on four platforms, including 875 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
875
Reviews on Google
This office
71
Reviews on Facebook
Business-wide
1
Reviews on View Agents
This office
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Royston office, from every platform, shown as written. First names only.
5/5
GoogleI viewed a house through Rob in Pontefract West Yorkshire. I put an offer in on the house (which i had done on 2 other properties through different companies). Rob was the only agent to actually call me and advise the status of the viewing …
Thank you for your kind review Melanie, hopefully we can secure you a property soon!
5/5
GoogleGreat experience with Lucy! She was really helpful and responsive when arranging for our boiler to be fixed, keeping us updated throughout the process and making sure everything was resolved quickly. Really appreciate the support!
5/5
GoogleProfessional and efficient. Amit, Theo and Fiona were available, attentive and knowledgeable. Overall, a very professional team, and also polite, friendly and supportive.
Thank you very much Daniel, we really appreciate your rating and kind comments.
5/5
GoogleSharon and the team were extremely helpful and kept us informed every step of the way
5/5
GoogleAbsolutely Amazing from beginning to end. Tom was amazing finding a house for us and it’s just perfect. Kept us informed all the way through the process we also had the keys within 2wks . Would not hesitate to use TLC (Tom ) again .
Thank you very much for your kind words Harry! Reviews really help us so Tom will be absolutely thrilled to read this. Thank you so much! Best wishes The TLC Team
5/5
FacebookIts not only the huge profit you helped me earn in one week for that I am grateful for Mrs. Sherry, my most joy is that I have finally found the expert trader to trust with my money and invest with, I really appreciate your honesty and hard work, I found you almost at the point of giving up on trading because of scammers, but you proved you are different, and I am most grateful, I invest $500 and got $7,000 in just one week, I can boldly tell you Mrs. Sherry is the right expert to work with, contact Mrs. Sherry Murphy directly on theseMurphysherry303@gmail.com WhatsApp: +13618573869
5/5
GoogleRob was amazing from start to finish had all the answer to any question that was put to him and if he didn't, he would find out and get straight back to me. …
Thank you for your kind review Sammy. It is much appreciated. Best of luck for the future and give me a shout if you need anything. Rob and Sally 😊 …
5/5
GoogleI have just finished purchasing a property through T&M and The support and the guidance received from them from the very first day to upth the complettion is exceptional . Specially big thank to Amit who helped form begining to end ..
Thank You Anura! I'm so pleased that you had such a good experience with Amit and the rest of the team at Royston.
5/5
GoogleThe team at Thomas Morris Royston were great. We spoke to a few members of team who were all quick and efficient at answering our queries. Amit provided exceptional service and managed our purchase the whole step of the way. I can't recommend him highly enough. Many thanks Amit!
Hello and THANKS for your review. I will make sure that Amit and the rest of the team are aware of your comments.
5/5
GoogleBilly Saxton, what a star, incredibly accommodating, knows exactly how to make a day and night go well!
Nelle, we are grateful that you took the time to leave such an admiring review. Thank you.
5/5
GoogleHighly Recommend Robert Arnold (Branch Manager) of Thomas Morris Estate Agents Royston. We purchased a property marketed by them and he and his team were very personable, going the extra mile to understand us as a buyer, our requirements …
Hello David and thank you for those kind words! We are certainly very lucky to have Robert as a colleague and appreciate your recommendation.
5/5
GoogleVery , professional and kind
Thank you Lisette, much appreciated
1/5
GoogleThe Company covered fruad with his customers. I wrote a review of Evolution Motors in AutoTrader, after a couple days my review was removed. The company support fruad by not looking at the bad things Waste of Time
Thank you for sharing your feedback. We’re sorry to hear about your experience. We take all reviews seriously, and our moderation process is designed to ensure that reviews comply with our guidelines while maintaining fairness for both customers and businesses. If your review was removed, it may have been due to a violation of these guidelines, but we fully appreciate your concerns and are happy to investigate further. We encourage you to reach out to our customer support team at support@feefo.com to provide more details. We would be happy to review your case and ensure that your feedback is addressed appropriately. Once again, we apologise for any frustration this has caused, and we appreciate you bringing this to our attention. Best regards, The Feefo Team
5/5
GoogleHello Abbi & The Frost Team, I wanted to take a moment to share my exceptional experience purchasing a …
Wow! What a superb review! Thank you so much for writing this 5 star Google review for Abbi from our Burnham Sales team. It was great to hear that you had an exceptional experience purchasing a property with The Frost Partnership and that … More
5/5
GoogleI asked Pippa to help with the rental of my late Mothers house which needed updating. Pippa advised me what to spend money on and what needed a coat of paint to get …
5/5
GoogleI have just finished purchasing a property through T&M and The support and the guidance received from them from the very first day to upth the complettion is exceptional . Specially big thank to Amit who helped form begining to end ..
Thank You Anura! I'm so pleased that you had such a good experience with Amit and the rest of the team at Royston.
1/5
GoogleI've now tried three times to leave my review. Anything remotely negative apparently breeches their polices. Clearly a supplier / retailer funded site and the reviews aren't worth the digital paper they're written on. My last attempt was removed because I described the quality as 'questionable' because my product (A/C unit costing £400) was delivered faulty. Facts its seems, are inconvenient and against policy.
5/5
GoogleIf you're looking for an estate agent to sell your home, i would strongly recommend Oulsnam. As someone that has been looking for a house, i have been really impressed with Oulsnam. They have been the most proactive at sending out property match information (the only agents to have done so despite registering with multiple). They have been knowledgeable about all properties we have seen with them and always followed up with a phone call afterwards and again if we hadn't discounted a property initially. All without being pushy. If we were to sell in the area later on, i would choose Oulsnam given recent experience.
5/5
GoogleI can’t rate Rachel, Samantha and the team at Oulsnam Bournville highly enough - I would give them ten stars if I could. They did everything that they said they would and more. They sold my home in King’s Norton very quickly while I was going through health problems and a divorce, and were great at communicating with me and my ex-husband throughout. Feedback from viewings was prompt and very helpful. Once the sale was agreed, Samantha kept on top of everything and managed to get us over the various hurdles that accompany any property transaction. I thought that they were incredibly professional, kind and compassionate whilst also absolute experts on the local market. Using a traditional estate agent is most definitely worth it for a stress-free experience, and if you’re selling in King’s Norton/Bournville, these ladies are the very best.
5/5
GoogleAbsolutely 5 star service from the team and especially Amit. I have bought and sold a few times in the past but this was my 1st private sale involving no estate agent my end . Amit was at all times professional reliable and so helpful. …
Thank you
5/5
FacebookMrs lilian wilson is very Knowledgable on the aspect of Forex & Cryptocurrency market and really does her best to make her Clients happy. lilian wilson is undoubtedly the best Forex and Crypto account manager I've ever seen She was a great help and support throughout the process of trading. Thank you Mrs lilin wilson for your time and dedication!!! Highly recommended. you can reach out to her email lilianwilson220@gmail.comWhatsApp +12485090477
5/5
GoogleI recently bought a property through Thomas Morris. Excellent service from them. Charlotte especially was fantastic. Communication was prompt and thorough. And she persistently chased the top of the chain when they were being useless, and kept me updated. Can happily recommend.
1/5
GoogleAppalling service trying to rent a flat with this lot in the Franklin. Poor communication, not what you need when trying to rent
We’re sorry to hear about your experience and apologise for the frustration caused. We understand how important clear and timely communication is when renting a property, and it’s disappointing to hear that we fell short on this occasion. Your feedback has been noted and will be reviewed internally so we can improve our service going forward. If you’d be willing to discuss this further, please contact us directly so we can try to address your concerns.
5/5
GoogleThe team at Thomas Morris were very knowledgeable and efficient, and agreed a sale on our house within 48 hours. Robert, Dominic and Amit were all very helpful. We also dealt with Mandy at Thomas Morris conveyancing, who made the sale run smoothly through to completion.PositiveQuality, Professionalism
Hello Steve - Many thanks for your review and 5 Star rating.I know that the whole team will ne very pleased to see your comments!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Thomas Morris's Royston office has 959 reviews across four platforms: 875 on Google, 71 on Facebook (across the whole business), 1 on View Agents, 12 on Trustpilot (across the whole business).
Thomas Morris Royston is rated 4.6 out of 5 across all 959 reviews, and 4.6 out of 5 on Google from 875 reviews.
Yes. In The Trusted Agent 2026 awards: Thomas Morris, Royston won Gold; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Biggleswade won Gold.
Thomas Morris Royston, 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ.
