Trusted Agent profile · Royston, Hertfordshire

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Thomas Morris Royston reviews

★★★★★ Excellent

959 reviews across 4 platforms

6 Melbourn St, Royston, Hertfordshire, SG8 7BZ

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Thomas Morris's office in Royston, Hertfordshire, at 6 Melbourn St, is rated 4.6 out of 5 across 959 reviews on four platforms, including 875 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.

Google logo

4.6 / 5

875

Reviews on Google

This office

Facebook logo

4.7 / 5

71

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Royston office, from every platform, shown as written. First names only.

5/5

Google

Tom has been absolutely spot on for us . We are taking a big move from Norfolk to Yorkshire and he has made it all at ease for us. From first point of contact it has been great .

Lou · 1 June 2024

Agent replied · 1 June 2026

Thank you so much Lou, that's really appreciated.

5/5

Google

Amit was first class in his service and manner. Once a sale was agreed Amit and Robert kept us updated throughout the entire process, letting us know how things were going and were always happy to answers the many many questions I fired at them. Could not rate higher and I would certainly use them again in the future as they were easily the best estate agents i have used in town to date.

Ashley · 1 October 2020

Agent replied

Hi Ashley, Many thanks for you 5 star rating and positive comments. I will ensure that the team are made aware.

5/5

Google

Wellingborough team 100% professional would highly recommend always kept us informed nothing was too much trouble once again thank you all

Jay · 3 June 2026

Agent replied · 3 July 2026

Thank you Jay for your lovely review, the team really appreciate it. We wish you all the happiness in your new home.

5/5

Google

Huge thanks to Amit, Robert, Fiona and the whole team for all their support in selling our first home. It was a long process (due to no fault of theirs) and the one thing I could rely on was for them to be there to help and offer advice. …

Katie · 4 October 2023

Agent replied

Thank you Katie - what a lovely review of the Royston office team. I'm sure they will be delighted to read your kind words.

5/5

Google

A huge thank you to Paul and his team. We sold our house and bought an apartment through Fraser Wheeler back in April. The sale did get a little complicated, however Paul was incredibly helpful through this time and helped ease the stress, …

Jan · 16 June 2025

1/5

Google

Called them to book a viewing for a property, they called to cancel the day before. Rescheduled… they cancelled again the day before… rescheduled again, cancelled again the day before. Three times they’ve cancelled, what a waste of time. …

Harry · 31 December 2025

Agent replied · 31 July 2026

Hi Harry, I'm truly sorry to hear about your experience having viewings cancelled multiple … More

5/5

Google

Fiona has been consistently in touch keeping me updated. She is efficient and I wouldn't hesitate to recommend her.

Suzy · 20 March 2025

Agent replied · 21 June 2024

Hi Suzy, Glad to hear Fiona has been keeping you updated and that you would recommend, the team @Thomas Morris Royston will be happy to hear this

1/5

Google

It is my opinion that Feefo is not a great company & their approach to moderation and reviews isn’t a fair one. Their hub is also pretty rubbish. They need to do more to assist their customers and provide a much better service

Eddie · 19 June 2025

5/5

Google

Lisa gave us a great tour around the house, was very open to answering questions we had and explaining everything clearly.

Christian · 27 May 2026

Agent replied · 27 June 2026

Dear Lisa, Thank you for your fantastic 5-star review! We’re delighted to hear that Lisa provided you with a great viewing experience and took the time to answer your … More

5/5

Google

We recently purchased a property through Fine & Country and the service we received was excellent. A particular mention to Lynne, who was nothing short of amazing! The lower part of the chain caused numerous delays and complications and Lynne helped us navigate this as smoothly as possible. Would highly recommend!

Kim · 11 June 2026

5/5

Google

Absolutely excellent service and support from the Royston team. Having used TM for several years to manage a letting property we used them again to view and purchase another. I cannot fault their friendliness, speed and efficiency and will use them again, without hesitation, in the future. Highly highly recommended.

Alan · 20 September 2025

Agent replied

Thanks for your continued business Alan AND for your review. I'll let the Royston team know about your comments and 5 star rating.

5/5

Google

Have dealt with Thomas Morris a couple of times now and found them to be very helpful, friendly and responsive. Definitely one of the better estate agents in the North Herts area! Big thank you to Fiona as well for helping us on our way with viewings and for keeping us up to date with proceedings. She's a real credit to the business!

Joe · 22 June 2022

Agent replied · 21 June 2024

Thank you Joe

5/5

Google

Predraj went above and beyond to help me. Excellent service!

Cassy · 20 June 2025

Agent replied · 20 June 2026

Thanks for your review Cassy, great to hear Predraj was able to help. Team Swoop.

5/5

Google

Billy negotiated the purchase of our property in Highgate with great skill, pragmatism and unfailing good humour - there were a number of challenges, and without him, and his ability to masterfully coordinate with all stakeholders, without …

T · 5 January 2026

Agent replied · 5 June 2026

TD, thanks so much for your review and your kind words about Billy. We are so pleased you enjoyed our service.

5/5

Google

Grateful for all your help Swoop! Great platform and great people. Easy to use system with a really friendly team guiding me all the way. Will be back again.

Jamie · 20 March 2026

Agent replied · 20 June 2026

Thanks for the review Jamie, so glad you found our platform useful, and the team great to work with. Team Swoop

5/5

Google

Ellie was fantastic throughout the process of selling our late Dad's house. Proactively engaged from start to finish, kept us informed, and was understanding of our circumstances, and empathetically managed through some challenges we had. Cannot recommend her more highly.

Nik · 11 July 2025

5/5

Google

Evan, Charlotte and the entire Royston TM team have been nothing short of brilliant. They've been super professional, always quick to respond and just genuinely lovely people to deal with. Many thanks for all your help and support selling our home.

Antonella · 3 December 2025

Agent replied · 16 January 2026

Thank you Antonella, your 5 star review and kind words will mean a great deal to all the team at Royston

5/5

Google

Fiona was extremely helpful, responded quickly and was always very pleasant. I would certainly recommend without hesitation

Maxine · 20 March 2025

Agent replied · 21 June 2024

Hi Maxine, thank you for this Fiona & the team at Thomas Morris Royston will be pleased to know you recommend without hesitation.

5/5

Google

We’ve Been looking for a house for over a year now speaking with different agents. We went into in to Thomas morris royston and ended up dealing with Jonathan, we spoke in great lengths about what we are looking for and what we needed as a …

Ricky · 5 October 2025

Agent replied · 20 March 2026

Ricky, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!

5/5

Google

Really impressed with Swoop. We were matched with grants and loans we didn’t even realise were available. Super easy to use and just really helpful overall. Very happy.

Eimee · 20 March 2026

Agent replied · 20 June 2026

Thanks for your review Eimee, so glad to hear we helped find you options you didn't know were available to you. Team Swoop

5/5

Google

We have just bought a house through Thomas Morris and what a wonderful experience it was. Amit was very accommodating and went above and beyond to make the purchase as smooth and stress free as possible. Highly recommend this estate agents and thank you once again, your help was much appreciated.

Shelley · 22 June 2023

Agent replied · 29 July 2023

What a lovely review Shelley - thanks. i will make dire that Amit and the team are made aware.

5/5

Google

We have bought a property using Thomas Morris and right from the very start Fiona has been extremely helpful and invested in getting the house sale and move over the line. This has not been done in a pushy way but has been done in an …

Pia · 4 October 2023

Agent replied · 29 July 2023

Thank you Pia - I will pass on your comments to Fiona and the Royston team.

5/5

Google

We recently sold our property in Whitehall Park through G&H Highgate under the guidance of Nathan. It is a challenging process without the nuances, but we were incredibly grateful for the experience, insight and steady hands that we were …

Samantha · 5 December 2025

Agent replied · 5 June 2026

Samantha, thankyou for the review. We are thrilled to hear that you enjoyed our service and we feel sure Nathan and his team will much appreciate the kind words you say about them. Thank you.

5/5

Google

Claire Heritage is without doubt the best agent we have ever used. We have moved many times and have suffered with sub-par agents, however our dream move was handled with professionalism, that goes above and beyond what we have …

Neil · 26 June 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Thomas Morris Royston

How many reviews does Thomas Morris Royston have?

Thomas Morris's Royston office has 959 reviews across four platforms: 875 on Google, 71 on Facebook (across the whole business), 1 on View Agents, 12 on Trustpilot (across the whole business).

What is Thomas Morris Royston's rating?

Thomas Morris Royston is rated 4.6 out of 5 across all 959 reviews, and 4.6 out of 5 on Google from 875 reviews.

Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Royston won Gold; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Biggleswade won Gold.

Where is Thomas Morris's Royston office?

Thomas Morris Royston, 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ.

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