Trusted Agent profile · Royston, Hertfordshire

Verified

Thomas Morris Royston reviews

★★★★★ Excellent

959 reviews across 4 platforms

6 Melbourn St, Royston, Hertfordshire, SG8 7BZ

Part of Thomas Morris, see every office.

Thomas Morris's office in Royston, Hertfordshire, at 6 Melbourn St, is rated 4.6 out of 5 across 959 reviews on four platforms, including 875 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.

Google logo

4.6 / 5

875

Reviews on Google

This office

Facebook logo

4.7 / 5

71

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Royston office, from every platform, shown as written. First names only.

5/5

Google

Swoop helped us find the right funding much more quickly and much more efficiently than going to banks ourselves. A surprisingly simple process and a super helpful team. Thoroughly recommended and will certainly use again.

James · 20 March 2026

Agent replied · 20 June 2026

Thanks for the review James, glad to hear you had a great experience, and found the process simple and supported by our team. Team Swoop

5/5

Google

In the space of 48 hours Dominic showed us a house, valued and listed our home, found us a buyer and secured us the house we wanted… We completed two days ago. We have never had such a excellent, stress free, easy experience with an estate agent. Dominic and the team at Thomas Morris are to be congratulated.

Mike · 22 June 2023

Agent replied

Thank you Mike for your review and congratulations!

5/5

Google

I have communicated with Michaela many times through the years and she has always been helpful and extremely efficient. She is a credit to your firm

Tim · 26 May 2026

Agent replied · 27 May 2026

Thank you for the review Tim, glad you are happy with the service and look forward to continuing our working relationship going forward :) Kelly & the lettings team.

5/5

Google

I have used the services of Thomas Morris to relet my property. I have found them to be efficient and professional. Sheetal has kept me up to date at each step of the process.

Julie · 25 March 2026

Agent replied · 22 April 2026

Thank you Julie for taking the time to leave us a 5 star review and for your kind comments, very much appreciated.

5/5

Google

Michaela was really helpful dealing with all of my queries

J · 25 May 2026

5/5

Google

Warren and his team, Marcus and Lynne were absolutely brilliant throughout the whole selling process. By far the most professional and knowledgeable pitch to market our house especially as a Grade 2* house from 1619 compared to the other local agents. Very proactive with communication and empathetic in support through the challenges selling a house presents. Brilliant

Jim · 11 July 2023

Agent replied · 11 July 2026

Jim, thank you so much for your kind words, means a lot to us, really do appreciate it!! It's been a pleasure having you and Janette as our clients. Best wishes from everyone here at Fine & Country Bolton.

5/5

Google

Thank you for your kind words, your 5 star rating and your recommendation! Thank Isabelle Childerley for all the support in the rental.

Colin · 20 March 2025

Agent replied · 23 October 2024

Thank you Colin. Izzie will be very happy that you found her service so supportive

5/5

Google

Being first time buyers we didn’t know where to start… we spoke with Ray Lang from Embrace FS about ability to obtain a mortgage. He showed incredible knowledge and demonstrated great patience…with many questions from us! He was able to get us a great deal. I will definitely be recommending Ray far and wide! During the purchase, Robert kept us updated regularly without fail. Great service. Thanks to both.

Paul · 18 April 2022

Agent replied

Thank you very much Paul. I know that Ray, Robert and the team from Royston will be very happy to read your post and accept your kind offer to recommend our services.

5/5

Facebook

We just bought a house through Thomas Morris and they were excellent! Everyone in the team was a pleasure to work with and Erin was a true superstar. We had weekly (sometimes daily) updates whenever there was a change or movement in our chain and Erin even helped secure extra surveys and quotes on the house for us. Having bought and sold houses previously I can say that they were the best estate agents we've worked with - thank you team!

Jess · 16 September 2019

Agent replied

Thanks Jess!

5/5

Google

Housing viewimg went smoothly, lisa was punctural and very pleasant. She answered any questions we had and allowed us to feel confident with the viewing.

FluxedTDS · 27 May 2026

Agent replied · 27 June 2026

Dear FluxedTDS, Thank you for your lovely 5-star review. We’re delighted to hear your viewing went smoothly and that Lisa made such a positive impression. Providing a … More

5/5

Google

Excellent service and attention to details. Helped to secure our safe by sensible pricing.

Geoff · 11 August 2026

Agent replied · 12 August 2026

Appreciate your comments and 5 star review Geoff. Thank you for your business, best wishes for the future

5/5

Google

A team of professionals with right attitude and utmost respect for customers. They patiently listen to all queries and find the right solution for the customer. Just to mention a few names, Abbi Watson, David Jenkins, Nisha Pai and Lilli …

Imran · 16 January 2026

Agent replied · 16 June 2026

Thank you so much for this "excellent" 5 star Google review for our Burnham Sales team. We are delighted to hear that you found them to be a team of professionals with the right attitude and utmost respect and that they supported you at all … More

5/5

Google

They did both sale and purchase for us. Great team, Abbi and Alison are absolutely fantastic on chasing solicitors and making things happen faster. Thank you.

Vjollce · 16 May 2026

Agent replied · 16 June 2026

Thank you so much for taking the time to write this 5 star Google review for Abbi, Alison and our Burnham sales team. We are delighted to hear that they were fantastic on chasing solicitors and making things happen faster. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

We have been dealing with Luke Boles. He has been absolutely fantastic. Very efficient and was able to keep us up to date with everything. He’s enabled us to reserve our dream home. Luke you are a star.

Emily · 10 February 2026

Agent replied · 10 June 2026

I'm thrilled to hear about your positive experience with Luke! It sounds like he truly went above and beyond to help you secure your dream home. It's great to know that you found him efficient and communicative throughout the process. Congratulations on your new home!

5/5

Google

10/10 Tom found us an excellent tenant for our rental property quickly and smoothly. He took care of everything from start to finish hassle free.Top notch service from an independent estate agent.Give him a try he will not disappoint.

Graham · 1 February 2026

Agent replied · 1 June 2026

Thank you so much Graham, it was a real pleasure helping yyou find a new tenant for your beautiful apartment.

5/5

Google

Kemal was really helpful throughout the process. Nothing was too much trouble and he was always very understanding and thoughtful in his approach. He kept close contact with the solicitors and kept communication to the fore. Couldn’t praise he and his colleagues more highly.

Sarah · 11 July 2025

5/5

Google

Thomas Morris supported my wife and I with purchasing our new house. The process wasn’t straight forward but Charlotte specifically supported us throughout the various stages from the initial viewing and negotiation to further viewings always supporting our requests. A great job, with the support very much appreciated. Thank you.

Steve · 20 October 2025

Agent replied · 20 March 2026

Thank you for your kind words Steve, best wishes for life in your new home

5/5

Google

I have just moved into my home bought via Thomas Morris. A huge thank you to Fiona and her team. Everyone I have dealt with from my first viewing has been incredibly …

Kate · 4 October 2024

Agent replied · 20 November 2023

Thanks very much indeed Kate - I will pass on your review to Fiona and the team at Royston.

5/5

Google

I have praised the lettings department elsewhere and I would like to also extend the same sentiments to the sales team particularly Amie and Callum despite the fact that my recent sale is not quite complete yet.

Andy · 26 July 2024

Agent replied · 26 July 2026

Many thanks for taking the time to leave us a review Andy, both the teams in Lettings and Hastings Sales are very grateful!

5/5

Google

I've recently purchased a property via the expert handling and care of Billy Saxton at Goldschmidt + Howland. It's my first time engaging with the world of property buying and he made the entire process so unbelievably seamless. He was …

Zairn · 5 January 2026

Agent replied · 5 June 2026

Zairn, thank you so much for the review. We are thrilled that you enjoyed our service and appreciate the kind words you say about Billy and the team. Thank you.

5/5

Google

Six years ago we moved for the first time in over 35 years. Ben and the team (metaphorically) held our hands through it all, selling and buying, and were '5 star' expert, professional and empathetic. So much so that now, just 6 years later, …

Ceri · 16 June 2025

5/5

Google

Hermione has been a pleasure to deal with. She helped with our negotiations and answered all questions quickly and politely.

J · 11 February 2026

5/5

Google

We have been dealing with Billy from the Highgate office since the summer. It’s been a complex transaction with lots of difficulty but he has been communicative, supportive and incredibly helpful throughout. We’re really grateful for his assistance and couldn’t have got through it without his help!

Noah · 5 November 2025

Agent replied · 5 June 2026

Noah, thank you so much for taking the time to leave this review and for your kind words about the service you received from Billy, we feel sure he will be delighted. Thank you.

5/5

Google

Emma was super helpful through the entire process, would definitely recommend.

Sam · 2 July 2025

Agent replied · 2 July 2026

Thank you so much for your kind words. We’re thrilled Emma could help and really appreciate your recommendation.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Thomas Morris's Google reviewsLeave Thomas Morris a review

Questions about Thomas Morris Royston

How many reviews does Thomas Morris Royston have?

Thomas Morris's Royston office has 959 reviews across four platforms: 875 on Google, 71 on Facebook (across the whole business), 1 on View Agents, 12 on Trustpilot (across the whole business).

What is Thomas Morris Royston's rating?

Thomas Morris Royston is rated 4.6 out of 5 across all 959 reviews, and 4.6 out of 5 on Google from 875 reviews.

Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Royston won Gold; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Biggleswade won Gold.

Where is Thomas Morris's Royston office?

Thomas Morris Royston, 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ.

The Trusted Agent

Is this your office? Claim your page.