Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePositive experience with Parkers. We just moved in into a new apartment and the whole team was very helpful.
Marco was a great to be in touch with in the moving in process. He answered all our questions and made the whole moving in process very smooth and worry free. He also helped us to ensure the property was up to standard before I moving in. He remained in contact later in the days to ensure all was good and helped us fixed a fix minor issues.Overall, I'm very happy with my experience and would recommend them to others moving to the Reading area.
Riccardo · 3 June 2022
Agent replied
Thank you for the five-star review Riccardo! Marco is an amazing member of the team and we couldn't be happier to have him representing us!
We hope you enjoy your new home!
★★★★★ 5/5
GoogleI was impressed by Parkers Reading throughout my experience with them. When searching for a place to let, Molly was really helpful and informative. After leaving my number about the availability of a property viewing, she reached out to me when a viewing became possible and helped me organise my viewings.
Once I'd agreed to take on a property, Marco was a great contact. He was able to answer all my questions and refer useful sites to me to help make the move in smoother. He also helped ensure the property was up to standard before I moved in. He remains a good contact and has responded positively to the few issues I had when moving in. Overall, I'm very happy with my experience and would recommend them to others moving to the area.
Blake · 3 June 2022
Agent replied
Thank your for the amazing five-star review! we're so glad to hear that you enjoyed working with our team, we love being a part of this exciting journey.
Molly & Marco provide excellent service in the aim to make sure that finding and moving into your new home is as stress free and fun as possible.
If there is anything else we can assist with, please don't hesitate to get in contact with us :)
★★★★★ 5/5
GoogleBeen on a house hunt recently, and with the market at its peak it’s been very difficult. However I had the pleasure of having Molly assist me. She’s very attentive and always keeps in contact, updating me on anything new. Molly has done her very best, in helping me understand the harder parts of renting. She also listens very well to the things I require and does her best to match me to properties that are best suited to my personal needs. All in all very impressed with the work standard Molly is producing. Parker’s Reading are lucky to have her on their team.
Yasmin · 2 June 2022
Agent replied
What an amazing review, thank you Yasmin! We are extremely fortunate to have Molly on our team!
She is an expert at communication and working with our customers. Taking the time to answer questions and explain the rental process all to ensure that the entire experience is fun and stress free!
Thank you for choosing Parkers!
★★★★★ 4/5
TrustpilotSale of property
Harry Buck and Damien Glowacki were absolutely fantastic and so helpful through the whole process. Unflappable and great with communicating during a turbulent time with the 2022 budgets and mortgage rates and just generally very friendly and helpful - with a great sense of humour to boot. We really felt like Harry and Damien were on our side and helped us progress to our next property. Never pushy, just honest. Would highly recommend
Laura · 17 February 2023
Agent replied · 4 July 2023
Thank you for the wonderful review Laura. We believe in delivering the best customer service and providing the best insight. Even when a cloud looms over head, our team will always be ready to bring the sun!Thanks again for choosing Parkers and do let us know if there is anything else we can do to help you in your property journey.
★★★★★ 5/5
GoogleHighly recommend. Great professional service, friendly reliable and always ready to help. Very prompt in getting back to calls and emails. Fantastic service 👏 …
Fiona · 18 August 2026
Agent replied
Thank you for the amazing five-star review Fiona! when it comes to finding and moving into your new home, we know how valuable consistent communication is. Let us know if there is anything else we can do for you.
★★★★★ 4/5
GoogleGenerally good experience as buyers with Parkers, communication could have been clearer at the early stages of our move, but overall a positive experience and Harry was constantly in touch at the final stages of the sale to give updates, and we felt he kept our interests in mind.
Ben · 16 August 2024
Agent replied · 20 August 2024
Thank you for your review Ben and thank you for choosing Parkers to represent your home.
★★★★★ 5/5
GoogleVery good experience checking out a flat we have rented through Parkers Reading, as we used a different professional cleaning company from the ones under the contract with Parkers, they have been flexible with some minor oversights allowing the cleaner we used to go back to the property after we vacated it to fix them. If one of their preferred contractors would have attended, we would have lost 65 gbp from the deposit for some minor dust marks. Deborah King was very flexible and deserves a shout out for releasing quickly our deposit
Razvan · 24 April 2022
Agent replied
Thank you for the amazing five-star review Razvan! We love providing the best possible customer service.
We hope you enjoy your new home and enjoyed your experience with Parkers.
★★★★★ 4/5
TrustpilotThank you Bernadette and the entire…
Thank you Bernadette and the entire Parker’s team in Reading, for your guidance and patience throughout the entire process to secure the home that I really loved.
Sabina · 8 April 2026
★★★★★ 5/5
GoogleI have dealt with several estate agents in Reading whilst trying to find my son a property to rent for a year. I have spoken to several people at this branch, Ellie, Molly, Ruby, Mark and Luke. Each have been pleasant and answered all my many questions. Luke has today dealt efficiently with my queries and all questions and emails dealt with promptly. Parkers is clearly an established estate agent in Reading and it shows. Would recommend and use.
Paulette · 24 May 2022
Agent replied
Hi Paulette, thank you so much for the five-star review! We're so glad that you and your son have enjoyed working with us, we hope he enjoys his new home!
Do let us know if there is anything we can do to be of further help :)
★★★★★ 5/5
GoogleWe had a great viewing experience and would like to give a positive review for Zach, who showed us around. He was friendly, professional, and very knowledgeable about the property. He took the time to answer all our questions and made us …
Pushpendra · 1 April 2026
Agent replied · 22 April 2026
Thank you for taking the time to leave us feedback, Pushpendra! This is great to hear and we'll make sure we pass your kind words to Zach :)
★★★★★ 5/5
TrustpilotProfessional and knowledgeable staff
The staff I dealt with, Callum, was friendly and professional. He provided me with all the initial information so I could make informed decisions about renting my property. I also met other team members, Kurt and Sam, who were also quick to answer questions and provided the help I required.
Mr · 23 September 2026
★★★★★ 5/5
GoogleThank you to Callum who assisted in my property search!
Zoe · 17 November 2025
Agent replied · 19 November 2025
Thank you very much for the five-stars, Zoe! :)
★★★★★ 5/5
TrustpilotCallum Rumble Was very helpful during…
Callum Rumble Was very helpful during my inquiries, viewing of the property. He was communicating with me all the time. Thank You Callum for your services.
Happy · 1 April 2026
★★★★★ 1/5
GoogleCan you expect your professional agent saying this?
“The rest of the issues you need to speak with your landlord directly please, we do not manage the property or receive the rent.”
Parkers will act friendly and helpful until you sign the contract, but once you’re locked in, their only goal is to make you pay more. Their contracts are full of grey areas, vague terms, and hidden traps, evading responsibilities, designed to benefit them at YOUR EXPANSE. Even my lawyer friend pointed this out. Do not sign with them unless you’re prepared to be taken advantage of.
QazSeDc · 21 March 2025
Agent replied · 22 March 2025
Edit: Our lettings director did reach out to discuss your previous review - however, no mention of legal action was mentioned - only that the review contained false information.
We believe this review to be unjust and contains false information, we ensure our team, processes and contracts are fully compliant and reviewed by appropriate professionals. Please feel free to contact our team at your convenience 0118 957 5455.
★★★★★ 5/5
TrustpilotVery pleased with the whole process…
Very pleased with the whole process from viewing and offer.Im a first time buyer and Im so happy that I get helped that I needed.Parker’s provided good service and gave me guidance buying my first house.Special thank you to Harry B.,Damien,Leia,they are exceptional estate agents.Harry and Damien are very helpful throughout the process.We highly recommend Parker’s state Agents for you buying property needs.thank you
Teresita · 19 March 2025
★★★★★ 5/5
GoogleI received very good services from Bernadette. If there was anything I was not too sure about, Bernadette would check and come back with information.
Ghazala · 1 August 2026
Agent replied · 22 August 2026
Thank you very much for your five-stars, Ghazala! :)
★★★★★ 3/5
GoogleDropped two starts for the bumpy start with lots of back and forth and repetition from myself as it always seemed to be the case that someone else was dealing with my file each time and the staff were not communicating properly internally, not much accountability there. Good ending though when Bernadette took over and got things moving, finally giving me a single point of contact for our business. Thank you!
Alice · 21 April 2026
★★★★★ 5/5
TrustpilotCallum was very pleasant and…
Callum was very pleasant and informative when showing us the place and everything has been quick and efficient.
Lyndsey · 28 May 2026
★★★★★ 5/5
GoogleThe service provided by ParkerProperties was professional, outstanding and hassle free. This is how professional real estate agents work or should work.
Mehboob · 18 August 2026
Agent replied · 10 October 2026
Pleasue to work with you, Mehboob! Thank you for your review :)
★★★★★ 5/5
TrustpilotDream First Property Buying Experience
We bought our first property with Parker’s and they could not do any more to reassure and help us at every point in the process.They let us view the property whenever we wanted after the initial offer was accepted, were patient when we needed extra surveys doing, and guided us through to the end with professionalism and kindness.Kira, Harry and Nicole were particularly brilliant and I would not hesitate to recommend Parker’s to anyone.
Lauren · 13 September 2022
Agent replied · 4 July 2023
Thank you for an amazing five-star review Lauren! Our team understand how important moving home is and will always endeavour to make our customers journey as smooth as possible.enjoy your first home!
★★★★★ 5/5
TrustpilotI own three properties which are…
I own three properties which are managed on my behalf by Tracy Why. I have known Tracy for over 15 years and have always found her to be very professional, knowledgeable and totally reliable. She is a pleasure to deal with and is my number one property manager
David · 25 September 2026
★★★★★ 2/5
GoogleCustomer service on the phone was great as I was able to book quite a few viewings and met with politeness. That’s what the 2 star is for.
However, there were 2 instances I wasn’t informed about viewings being cancelled which ruined the experience.
1st one- if I had not called the day before to speak about a different viewing and mentioned this one, I would’ve travelled there and wasted my time. I got a call an hour before on the day saying it was cancelled. Just not enough notice.
2nd one I was at the door at the time of the viewing and wasn’t informed until I called asking where someone was. I was told I’d been called the day prior to cancel it.. I don’t have any missed calls on my phone and requested why an email wasn’t sent as I travelled from a different city for this viewing.
There needs to be more done to make sure people are aware of viewings aren’t going ahead as not everyone lives nearby and have to make prior plans to travel. Send emails and texts if people don’t answer.
I · 5 March 2025
Agent replied · 5 March 2025
I'm sorry to hear about your experience, we pride ourselves our customer service and would like to investigate further. If you could get in touch with us, we’d be happy to look into this. At your convenience, please contact us at 0118 957 5455.
★★★★★ 3/5
TrustpilotOverall ok, didn't take responsibility for mistake for mistake
Overall ok, they get the job done and are usually professional and knowledgeable.
They did not pass on information to buyers that then caused issues - buyers ended up technically homeless. I understand mistakes can be made, it wasn't entirely their fault, but they blamed the other estate agent and us (the sellers) for not telling them - although I did and the buyers for misunderstanding. And it is their job to understand the chain but seemingly everyone else's fault. They put pressure on us to "just move into rental" and often told me buyers were "homeless" or about to pull out. It was a very difficult situation and costed us thousands.
On balance though Nicole was good, she had taken this case on after the chain complications, she was efficient and helpful and got the sale through.
Olivia · 19 October 2021
Agent replied
Hi Olivia,
It is a shame to read that you did not have a five star experience with Parkers Reading - we pride ourselves on our strong and consistent communication with all relevant parties - we felt that we achieved this, with regular updates by both Damien and Nicole. The lack of communication was from higher up in the chain and we were constantly chasing for updates with limited success. We were also in close contact with your solicitor to chase and get updates.
Due to the complexities with the onward purchase for yourself, and due to the tenants not vacating on the onward purchase - you made the decision to withdraw your offer and make an offer on an alternative property.
Your buyers were ready to complete at an earlier date, due to you pulling out of the purchase they gave an ultimatum of them to break the chain or they would pull out of the sale. To keep the chain together the suggestion was given by the buyers to move into temporary rental accommodation.
We will only ever forward on these communications and give our professional opinion to aid in giving the best outcome for all parties, the final decision was decided by you to move into the temporary rental accommodation.
Please get in contact as we would love to answer any questions you have regarding this instruction.
Thanks,
Parkers
★★★★★ 5/5
GoogleA great team, specially working with Mark Brooker, he was outstanding, thank you a lot
Hossam · 26 September 2026
Agent replied · 10 October 2026
Thank you so much, Hossam, this really goes a long way!
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