Trusted Agent profile · Reading, Berkshire
Verified
★★★★★
1,359 reviews across 4 platforms
11-12 Market Place, Reading, Berkshire, RG1 2EG
Part of Parkers, see every office.
Parkers's office in Reading, Berkshire, at 11-12 Market Place, is rated 4.4 out of 5 across 1,359 reviews on four platforms, including 761 Google reviews rated 4.4. It won Gold in The Trusted Agent 2026 awards.
761
Reviews on Google
This office
50
Reviews on Facebook
This office
417
Reviews on Trustpilot
This office
131
Reviews on allAgents
This office
Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.
The Trusted Agent 2026 results for Parkers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleRuby has been highly proactive and responsive throughout the process of bringing my flat up to standard for the new tenants, making her a pleasure to work with.
Thank you for the five-star review Anna. Ruby is an incredible member of the team who goes above and beyond to ensure that you receive the best service.
5/5
GoogleI’m pleased with the service I have received from Parkers especially with my main contact Tracy Why who’s been very helpful in every instance.
Thank you very much for taking the time to leave us a review, Stuart! It's a pleasure working with you :)
5/5
GoogleI have been using Parkers for years and have found all the staff, including Sophie Fowler, one of the property agents, helpful and efficient.
Thank you very much for your five-stars, Bryony, this is much appreciated! :)
5/5
GoogleParkers are the best agents they make the entire process stress free, right from viewings till the agreement. They have some fantastic properties in Reading area. @Molly has been excellent and lightning fast in providing all the initial services like finding right properties for you. @Ben is the buddy to show you and help in viewing properties. His friendly nature thorough knowledge of the properties will help customers placing the offer. @Ruby is the brains behind the lettings agreement and all the process behind making things easy for customers. She is cool and clam. She has thorough knowledge and cannot go wrong anywhere.
What an incredible review! 💛💛💛💛💛 Our team believe that giving the best customer service leads to outstanding customer relations for years to come. We believe that Molly, Ben and Ruby are a few of the best lettings agents in the area, who lead the way in industry knowledge, local insight and of course, customer service.
5/5
GoogleWe recently moved to the UK and Parkers helped us to secure a home here to live. I can bet that they are the best in the market and extremely professional, just as I wanted. Ruby was assigned to my tenancy arrangements and assisted through out the process and helped to move in. The process was very smooth and hassle free. Everything was online, clear information, and the process was very swift. I did not have to wait for any steps more than a day. I appreciate the Ruby's assistance, and thanks to all the sales representative. We received the house very clean and professionally cleaned, and renovated.
Thank you for the outstanding five-star review and thank you for choosing Parkers to help you find your new home! 🏡 We know how stressful it can be to move home, our main aim is to reduce that stress and handle as much of the heavy lifting as we can. All so you can enjoy moving into your new home!
5/5
GoogleI spoke with Callum who helped me find a great rental property and got my offer accepted by the landlord very quickly. He’s very calm polite and professional about how he dealt with our search and I’m glad to have had the chance to take his services.
This is fantastic to hear, Tejas! We're glad we were able to help you! :)
5/5
TrustpilotParkers are the best agents
Parkers are the best agents they make the entire process stress free, right from viewings till the agreement. They have some fantastic properties in Reading area. @Molly has been excellent and lightning fast in providing all the initial services like finding right properties for you.@Ben is the buddy to show you and help in viewing properties. His friendly nature thorough knowledge of the properties will help customers placing the offer.@Ruby is the brains behind the lettings agreement and all the process behind making things easy for customers. She is cool and clam. She has thorough knowledge and cannot go wrong anywhere.
What an incredible review! 💛💛💛💛💛Our team believe that giving the best customer service leads to outstanding customer relations for years to come. We believe that Molly, Ben and Ruby are a few of the best lettings agents in the area, who lead the way in industry knowledge, local insight and of course, customer service.
5/5
GoogleCallum has been really helpful with everything regards to helping us sort out our next property to rent - quick to respond, informative, and keeps us in the loop with any updates
Thank you for the five-star review, Mark! Callum is an incredible member of the team who consistently delivers high-quality customer service, insight and communication. Do let us know if there is anything else we can help with!
5/5
TrustpilotParkers helped to secure a house for us
We recently moved to the UK and Parkers helped us to secure a home here to live. I can bet that they are the best in the market and extremely professional, just as I wanted. Ruby was assigned to my tenancy arrangements and assisted through out the process and helped to move in. The process was very smooth and hassle free. Everything was online, clear information, and the process was very swift. I did not have to wait for any steps more than a day. I appreciate the Ruby's assistance, and thanks to all the sales representative. We received the house very clean and professionally cleaned, and renovated.
Thank you for the outstanding five-star review and thank you for choosing Parkers to help you find your new home! 🏡We know how stressful it can be to move home, our main aim is to reduce that stress and handle as much of the heavy lifting as we can. All so you can enjoy moving into your new home!
5/5
GoogleI own a home in Reading and after we moved to Bracknell this house became available to let. I had few good offers from different agencies but offer from Parker was the best. They offered me almost everything I requested for. I took fully managed service as I was spending more time in Bracknell setting up new home which was leaving me hardly any time to manage Reading property on my own. Parker got me a tenant in first week of the advertisement and best part was the rent which was more than it was advertised for. They have very responsive team. Especially Ruby McGrath, she kept me updated with every step. As I was spending more time in Bracknell so she offered me many other services which were required to be done by me before tenants could move in. She even got keys collected from home rather than I dropping those in office. Without her help this transition would have been really difficult. So, till date I am a happy customer. :)
Thank you for the outstanding five-star review Ram! We aim to deliver the best customer service, with outstanding and quick results. Ruby is a champion in providing five-star customer service, going above and beyond to ensure our customers have as stress-free a journey as possible. Thank you for choosing Parkers!
5/5
TrustpilotRenting with the professional
Molly is helpful, responsive, friendly and professional. Looking for a rental that matches with our requirements and budget could have been frustrating, but the patience and time Molly spent for us made settling down in UK/ Reading stress-free. I am not experienced in renting places in the UK but Molly is responsive and patient to clearly answer all of my questions. I received confirmation texts and emails after scheduling a viewing AND 1-2 days before the actual viewing . These reassured me of the professionalism of the company, as I had experiences with other property agencies that I did not get any confirmation texts/emails at all. I would definitely go to Parkers and Molly again if I am moving and would recommend to my friends and family for property search in Reading.
Thank you for the amazing review Sammy and amazing work from Molly! We pride ourselves on delivering the best customer service at all hours of the day. Molly is an exceptional guide to those who need it.We hope you enjoy your new home and hope to work with you again someday!
5/5
GoogleWe have been dealing with Mark for the last 2+ years whilst being tenants of a property being managed by Parkers. Communication and all management has always been excellent, proffesional and friendly. Would have no hesitation in recommending Mark and the team to others and hope we can do further business with them.
Thank you for the incredible five-star review, Stephen! Mark and the entire lettings team are committed to providing the best customer service from the very first point of contact and throughout our relationship. We appreciate your feedback and are grateful for your kind words!
5/5
GoogleI am very happy with all the services I have received so far, and I would like to thank Mr. Sam for providing such excellent support. I truly appreciate his help and professionalism. I look forward to continuing to receive this level of support in the future.
Thank you so much for your kind words and 5-stars, Vishnupriya!
5/5
TrustpilotIt has been a pleasure partnering with…
It has been a pleasure partnering with Parkers and the end to end professional and seamless experience with Ruby McGrath on the tenancy services . Promise fully delivered . Thank you Munish
Thank you, Munish, for the five-star review!
5/5
GoogleI'd like to thank you all for the 5* service, surely you know well how to look after your clients! Nicole - you have been a star, always proactive over the phone and available over email. Thanks to Kira for the pleasant viewing, it was lovely meeting you. Harry, who made this all possible thanks to his impressive negotiating skills. Sam for his client support and availability. Paula for his brilliant customer service and advices when Nicole was not around and last but not least Damian for his incredible support facilitating the communication between the parties and advices. Again a massive thanks to you all, it wasn't easy to secure a property in this difficult market, but thanks to you all our dream came true!
Thank you for the absolutely wonderful five-star review! There are smiles all around at our office! 'Teamwork makes the dream work' may be a cliche phrase but cliches work. Our entire team understand that buying a home can be tiring and we aim to make it as stress-free as possible and of course, FUN! Kira, Harry, Paula, Damien and Nicole are all incredible members of the team who believe in giving only the best service. We can't wait to meet you at the front door with your new keys to your new home!
5/5
GoogleWe have recently rented a house in Reading and the experience was an absolute delight! All the members of the office were extremely professional and kind. We were informed clearly about the whole process and steps to follow and what to expect at any moment which ended in a smooth and great experience for us. Very thankful to Joe Williams, Marco Lemmo and the rest of the team for their fine job and for helping us to find our home. Thank you again for being what customers expect from professional real state agents, and congratulations for such a great team!
What an amazing review, thank you Hellen! Joe and the entire team believe in giving only the best customer service and part of this is making sure that the entire rental process has been explained in detail. Enjoy your new home and let us know if there is anything else we can do to help :)
5/5
TrustpilotExcellent service
I'd like to thank you all for the 5* service, surely you know well how to look after your clients! Nicole - you have been a star, always proactive over the phone and available over email. Thanks to Kira for the pleasant viewing, it was lovely meeting you. Harry, who made this all possible thanks to his impressive negotiating skills. Sam for his client support and availability. Paula for his brilliant customer service and advices when Nicole was not around and last but not least Damian for his incredible support facilitating the communication between the parties and advices.Again a massive thanks to you all, it wasn't easy to secure a property in this difficult market, but thanks to you all our dream came true!
Thank you for the absolutely wonderful five-star review! There are smiles all around at our office!'Teamwork makes the dream work' may be a cliche phrase but cliches work. Our entire team understand that buying a home can be tiring and we aim to make it as stress-free as possible and of course, FUN!Kira, Harry, Paula, Damien and Nicole are all incredible members of the team who believe in giving only the best service. We can't wait to meet you at the front door with your new keys to your new home!
5/5
TrustpilotI would like to thank Parker’s
I would like to thank Parker’s for an outstanding experience during the purchase of our new home. From start to finish, the team were incredibly helpful, polite, and genuinely caring.
5/5
GoogleThe team at Parkers reading are very helpful and pleasant to deal with. Finding a good flat can be stressful but their professionalism and simplicity are refreshing!
Marwan, thank you for the lovely feedback. We know how important it is to keep the process clear and manageable, especially when searching for the right home. The team will really appreciate your comments, and we’re glad we could make things a little easier for you.
5/5
GoogleCallum was very professional and responsive in both email and on the call. Great customer service!
Thank you for the five-star review Sumi! Let us know if you'd like assistance with anything else :)
5/5
TrustpilotParkers - Reading: professional and efficient with good local knowledge.
Parkers - Reading are a young professional team who were efficient and friendly in our acquisition of a property suitable for our needs from initial contact to completion. Available and communicative, they were accommodating in arranging viewings of our desired property and in providing relevant and appropriate background information. I had contact with four of the team - Harry, Sam, Kira and Nicole - whose local knowledge of Reading was helpful. Based on this experience I would recommend them to potential buyers.
Thank you for the amazing five-star review Brendan! We hope you enjoy your new home, if there is anything else that we can do to help, please don't hesitate to reach out!
5/5
GoogleHands down the best agency I've ever worked with! Ruby was absolutely fantastic, patient, knowledgeable, and incredibly supportive throughout the process. No matter how many questions I threw her way, she was always there, guiding me through each step seamlessly. Her expertise and assistance made what could have been a daunting experience, surprisingly smooth and stress-free. I can't thank her enough for her invaluable help!
Thank you for the incredible five-star review Jess! Ruby is an outstanding member of the team and incredible point of contact who goes above and beyond for our customers. Thank you for choosing Parkers and thank you again for the kind words!
5/5
GoogleCallum was very professional and answered my questions well. I am very happy with the process and communication.
Thank you for the five-star review Daniel! Please let us know if there is anything else we can assist with.
5/5
GoogleHmm,Let see what happened in 3 days.. In the 'quickly vanishing new properties' search around Reading, I saw a property on monday and called Parkers, they have managed to schedule viewing in the same day and once I am interested, the rest of the processes are taken care in a prompt speed within 3 days . The entire team was so supportive and answering all queries clearly. Thanks to Marco,Molly and few others in making my life easier by provding a hassle free property search. Highly recommended!
Our team love to provide the best customer service to all our customers, from the first point of communication through to handing you the keys - we only aim for five-star service! Thank you for the five-star review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Parkers, Reading won Gold.
