Parkers Reading reviews

★★★★★ 5/5

Google

The service provided by Emma George from Parkers when purchasing our first home was first-class and we don't know what we would have done without her. She was pro-active when chasing items and communicated updates with regularity and a high level of professionalism. The customer service was streets ahead of that provided by the solicitors and Emma made us feel that we had someone involved who we could trust and had genuine drive to get the purchase over the line.

Daniel · 15 January 2020

★★★★★ 5/5

Google

I have finally completed on the sale of my flat after a number of potential purchasers pulled out before they got to exchange. Parkers always seemed to find the next purchaser fairly quickly. Emma George was amazing. She has had to chase up buyers, liaise with Solicitors and mortgage brokers on not one but three occasions. Buyers have been delaying and making excuses but Emma stood for no nonsense and was very clear and most importantly, proactive. She kept me informed all the way and did not shy away from difficult conversations. She was an absolute pleasure to deal with and I would give Parkers 5 stars because of her attitude, workrate and overall professionalism. Thanks Emma

Katharine · 15 January 2020

★★★★★ 5/5

Google

Parkers staff, especially Jessica Downes and Becca Snell, have been wonderful to work with, making this let arraignment, from search through completion, a very pleasant experience. Finding a flat from afar has its challenges. My company has transferred me for a one-year assignment to work on several U.K. based projects and to mentor other scientists/engineers within our project teams. Jessica, guiding me through search and selection, and Becca patiently clarifying terms and conditions prior to and during the contracting process, have been very professional and adept at what they do. This builds customer confidence and I quickly became confident in making a final decision on the property. I can now focus on my work with my new colleagues and enjoy this wonderful flat.

Kurt · 15 January 2020

★★★★★ 5/5

Google

My experience with Parkers end-to-end has been nothing except superb. From the agents who attended my initial viewings to the sales progressor team, everyone at Parkers has been extremely professional, friendly and helpful - all very important aspects to me when exchanging on my first ever purchase. Special thanks to Somer, who continued to keep me informed as we worked towards an exchange date, and who was always at the end of the phone/email if I ever needed her help to chase things along. Thank you again for the brilliant service.

Emma · 15 January 2020

★★★★★ 3/5

Google

My first viewing was fine. But for the second viewing, I arrived on time for a scheduled viewing but was left waiting outside the building for 15 minutes. Called the office three times and I was only told they would be with me shortly. They also didn’t answer the doorbell even though they were already inside the property.

Ruoxi · 21 August 2025

★★★★★ 5/5

Google

Amazing support from the whole team at Parkers Reading. Absolutely excellent service where we we well informed of the whole process from start to finish. The whole process was so smooth. Thank you - Harry, Matthew, Jake and Callum at Reading Offices.

Geeta · 10 June 2024

★★★★★ 5/5

Google

Punctual, professional viewer. Highly recommend as a tenant applicant.

Anu · 19 September 2026

★★★★★ 5/5

Google

Very helpful and efficient with the mangemenr they do for me. Thank you.

Abdul · 20 August 2026

★★★★★ 5/5

Trustpilot

Just what we needed

Callum was excellent and patient in showing us around and answering our questions. Matt was so knowledgeable and extremely helpful in walking us through the rental process in a challenging set of personal circumstances. Would recommend highly.

Graham · 24 August 2024

★★★★★ 4/5

Google

Overall, it was a good experience. Initial stages will be easy and smooth if you have the required documents. Referencing process was clear and comprehensive. Staff is very friendly and helpful in all the stages up until the moving in. Special mention to Ben and Ruby. However, not very satisfied with the maintenance process and certain moving in aspects.

Chirantha · 22 April 2023

★★★★★ 5/5

Google

Relocation is a difficult process, especially so when you are moving in from abroad. At these times every little advice, kind word and support helps. Having a letting agency that really cares and goes out of their way to help you is a life saver. I cannot thank them enough for the kindness and support they offered me. They made the move in process very easy, especially Rebecca, mostly because they are punctual, precise and their documentation is elaborate. Rest assured they will take care of everything for you. My experience was very positive and I hope it continues to be so. UPDATE: I cannot praise them enough, especially Sophie, for being so kind, prompt and helpful. I have reported 12 problems so far with the flat and every time they went out of their way to help me, I am utterly amazed. The problems were not their omission but the mess the previous tenants made that was not conspicuous on the first glance.

Dean · 17 August 2019

★★★★★ 4/5

Trustpilot

Overall

Overall, it was a good experience. Initial stages will be easy and smooth if you have the required documents. Referencing process was clear and comprehensive. Staff is very friendly and helpful in all the stages up until the moving in. Special mention to Ben and Ruby. However, not very satisfied with the maintenance process and certain moving in aspects.

Chirantha · 20 April 2023

★★★★★ 5/5

Google

Our sales agent Harry was really helpful throughout this process which took us a long time with a failed attempt in the middle. He provided us with update all the time to ensure we are ok. Provided advice when needed.

Henry · 25 June 2024

★★★★★ 5/5

Google

We've had Parkers as our estate agents for both a rented property and our first purchased home, and in both situations they are absolutely fantastic. As property managers we knew that they were always easy to reach when we had an issue, and always willing to help in any way they could, quick to arrange things, and always friendly. While we were buying our first home, they were helpful at every turn, acting as a point of contact we could use to keep momentum going on the sale and always pitching in on helpful tasks no matter how big or small. Of every housing company I've had contact with in the Reading area, Parkers are by far the best.

James · 30 April 2019

★★★★★ 5/5

Google

Relocation is a difficult process, especially so when you are moving in from abroad. At these times every little advice, kind word and support helps. Having a letting agency that really cares and goes out of their way to help you is a life saver. I cannot thank them enough for the kindness and support they offered me. They made the move in process very easy, especially Rebecca, mostly because they are punctual, precise and their documentation is elaborate. Rest assured they will take care of everything for you. My experience was very positive and I hope it continues to be so. UPDATE: I cannot praise them enough, especially Sophie, for being so kind, prompt and helpful. I have reported 12 problems so far with the flat and every time they went out of their way to help me, I am utterly amazed. The problems were not their omission but the mess the previous tenants made that was not conspicuous on the first glance.

Dean · 30 April 2019

★★★★★ 5/5

Google

Ruby was incredibly helpful in getting me moved into and settled into my new apartment, giving me plenty of info about what was required, what sort of documents would be accepted, and all the info required about the apartment before I moved in!!!

Rowan · 26 April 2024

★★★★★ 5/5

Google

Parkers Reading are an excellent Estate Agent, taking great care and paying close attention throughout the buying/selling process. I will be pleased to recommend and use Parkers again in the future.

C · 12 November 2024

★★★★★ 5/5

Google

Mohammad was Nice and patient while answering all our questions he gave a nice house tour explained everything.

Tejaswini · 13 March 2026

★★★★★ 5/5

Google

Unlike a lot of agents, Parkers reading office always replies fast and helps me step by step on the moving-in! I would like to recommend Ruby who has been super patient in answering all the questions and clarifying the details. Thanks, Parkers reading office and Ruby :)

Betty · 30 January 2024

★★★★★ 5/5

Google

I contacted Parker's due to searching for my next house ,my agent Sam R take me true the process and answered all the questions I will like to say Big thank you for the professional help.

Leszek · 9 October 2026

★★★★★ 1/5

Google

Please watch out you will be trapped with illegal practises in Parkers reading. I was a Tenant and they take heavy checkin and check out charges but the house was given in shabby conditions with 70 page report of all issues on the day of checkin. My kids fell sick because of dust and mould in the house and no one in parkers cared about us and one day gas leaked and I had to call emergency. There was no Gas check report in the house and response from Parkers was poor because they don't care for human life. They clearly confirmed that they make money from tenants and will always be favouring the owner because its revenue generation and thay have to be in good books of owner. The check out was also not professional and they will Rip of the advance payment even though I got the cleaning done from their authorised cleaning agency. It was a hard struggle to go to Ombutsman and they will not tell you on the process. This is the reality that people should know on how illegal practises happen in Parkers Reading before taking any house on rent.

Prasanna · 15 January 2019

★★★★★ 5/5

Google

We purchased a property through Parkers. We found them extremely helpful. They are friendly, honest and not pushy at all. When I had any queries, they deal with them straight away and I always have answers quite quickly. I prefer to communicate by email, they check their email regularly and response promptly. The process is very thorough. Harry Hoop has been excellent organising things between us and the seller. If one day we sell our house, we will definitely consider them. Well done, Parkers!

Yang · 15 January 2019

★★★★★ 5/5

Google

The team at Parkers managed the sale of my rental property very well. Tracy has helped me over the last 6 years and a special thank you to her for all of her support and guidance. The sale was very smooth with the help of Daniel, Harry and Damien and I am delighted they achieved a sale price which was higher than I expected….. which is really what you want from an estate agent!! Communication was good throughout. Thank you all.

Nick · 21 October 2024

★★★★★ 5/5

Google

Parkers provided us with excellent service when selling our property from start to finish. In particular, Damien and Harry were always willing to answer any queries we had and kept us abreast of the sale as it proceeded. They have a very good team and I would definitely recommend them to others.

Susan · 20 September 2023