Trusted Agent profile Β· Reading Β· Berkshire

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Parkers Reading reviews

β˜…β˜…β˜…β˜…β˜… Great

1,359 reviews across 4 platforms

11-12 Market Place, Reading, Berkshire, RG1 2EG

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Parkers's office in Reading, Berkshire, at 11-12 Market Place, is rated 4.4 out of 5 across 1,359 reviews on four platforms, including 761 Google reviews rated 4.4. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.4 / 5

761

Reviews on Google

This office

Facebook logo

4.3 / 5

50

Reviews on Facebook

This office

Trustpilot logo

417

Reviews on Trustpilot

This office

allAgents logo

131

Reviews on allAgents

This office

Reviews may appear on more than one platform.

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About Parkers Reading

Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.

Awards

The Trusted Agent 2026 results for Parkers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Trustpilot

Parkers Reading have been incredibly…

Parkers Reading have been incredibly helpful and accomodating for the rental i took with them. They stand out from other estate agents for the personable approach taken with me and getting everything sorted. I'd 100% recommend them.

Aurora Β· 21 April 2024

Agent replied Β· 27 June 2024

We pride ourselves in delivering the best possible customer service, ensuring that our customers move with as little stress as possible and always feel that we are there to answer any questions. Thank you for recommending us and do let us know if there is anything else we can do :)

5/5

Google

Professional and responsive.

Eddie Β· 10 September 2026

Agent replied Β· 10 October 2026

Thank you very much for you five-stars Eddie! :)

5/5

Google

I had to sell flat of my deceased brother, I found all the staff at Parkers to be kind and professional at this difficult time. I live quite a distance and they were able to deal with all the details at the flat, they took all the hassle out of marketing and selling it and kept me informed all through the process. I would recommended them to anyone in the Reading area

Brian Β· 15 January 2020

Agent replied

Thank you very much for reviewing our services, Brian. Your feedback is much appreciated

4/5

Trustpilot

Do not go abroad if you have a house to sell

Parkers took a long time to sell my house, partly because I was based abroad, not available to pop into the office. However, after a while my team changed and Tom Bole, Senior Sales Negiator, and Bernadette Martin, Senior Sales Progressor, made all the difference: my property got sold.

Tina Β· 6 June 2026

4/5

Google

We dealt primarily with Ben Mitchell and Somer Jones when selling our house and both were friendly, professional and helpful throughout the process. Of all the estate agents that valued our house, Ben seemed the most knowledgeable and well-prepared, and towards the end of the sale, Somer was quick to respond to our many phone calls and always got back to us if she missed our call. Thank you Parkers for a great service!

A Β· 15 January 2019

Agent replied

Thank you for taking the time to review our services, Alanna. Your comments are greatly appreciated

5/5

Trustpilot

Best Estate Agency…

Certainly the best estate agency l have used with the best attention to detail in the initial visit with excellent photos and speed at getting it o the market. Cannot fault the agency in any way and the whole team is brilliant. Well done!

Lorraine Β· 22 October 2025

Agent replied Β· 2 November 2025

Thank you so much, Lorraine! We’re thrilled to hear you had such a positive experience with our team. We really pride ourselves on the customer service we deliver, so it’s wonderful to know our efforts are recognised! It was a pleasure working with you, thank you again for your kind words.

1/5

Google

Their customer service is horrible. I've a closed friend struggling to get in touch as the branch director not allowing to communicate with landlord for some circumstances changes. In the beginning they are nice and smooth but after a while they show their real face .avoid πŸ˜” …

Hameed Β· 12 September 2025

Agent replied Β· 12 September 2025

Hi Hameed, we’re sorry to hear about the difficulties your friend may have had. As this review isn’t from the tenant directly or based on your own experience with us, we’re unable to look into the details or reach out about the situation. If your friend gets in touch with us directly, we’ll be happy to help on 0118 957 5455.

5/5

Google

Leia is amazing , she is very helpful to me ☺️

ζ…’ζ΄»Swindon Β· 18 March 2026

4/5

Google

My experience with Parkers has been relatively good in the recent years however this time I have noticed a huge improvement in their service. This of course is very welcomed given an increased competition in the housing/ lettings market and also the Pandemic. I dealt with Becca and Ruby in Reading and they are both very nice, responsive and "hands on" anytime I had enquiries. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Raluca Β· 18 July 2020

Agent replied Β· 30 December 2023

Many thanks for taking the time to review our services, your feedback is very much appreciated

5/5

Google

As first time Landlords we chose Parker’s as they were extremely professional and knowledgeable. After our first meeting with Tiegan we felt completely at ease. Ruby was so helpful, really quick to respond to my many questions! Highly recommend

Catherine Β· 1 March 2024

Agent replied Β· 7 March 2024

Thank you for the wonderfully kind words Catherine! Embarking on the journey as a landlord can feel overwhelming, but with Tiegan and Ruby offering expert advice, timely communication, and five-star smiles, the path becomes much smoother, allowing you to fully embrace and enjoy this exciting journey!

5/5

Google

Sam Ruchpaul welcomed me with a warm reception and listened to my preferences whiles he gave a professional presentation about my preferences. I felt relieved when leaving the office. He had been responsive, with his strong communication skills and apt in each phase of my renting process. He is an asset to the team.

Kingsley Β· 5 July 2025

Agent replied Β· 8 July 2025

Thank you for the wonderful review, Kingsley. Sam is an exceptional member of our team, dedicated to delivering outstanding customer service, clear communication, and valuable industry knowledge to ensure your journey is as smooth as possible.

5/5

Trustpilot

Excellent service from beginning to…

Excellent service from beginning to end! Thanks to Harry and Sam in the beginning guiding me along the way. Special thanks to Nicole who kept the whole thing together at the end helping me push for a quick completion before the jubilee hit and delayed everything! About to complete in a few hours and could not be happier! Thank you

Katherine Β· 20 May 2022

Agent replied Β· 4 July 2023

Thank you for the five-star review! this is the most exciting part - before you know it you will have the keys in your hand and boxes ready to be moved!The whole team have enjoyed working with you and we hope you enjoy your new home!

5/5

Google

I had occasion to deal with Parkers Lettings in Market Place, Reading, recently and what a delightful experience it has turned out to be. I found all the staff welcoming, warm, caring, understanding, patient and thoughtful. I would like particularly to commend Kyle, Holly, Jessica and Rebecca. It was most refreshing dealing with them in today's generally nonchalant attitude by service providers and their staff. Congratulations and best wishes to all in Parkers.

Rosalind Β· 15 January 2019

Agent replied

Many thanks for the 5 star review, Rosalind. Your kind comments are very much appreciated

5/5

Google

I had a wonderful experience with Parkers. I am a young professional who was desperate in finding a place around Reading to commute to London. Rebecca Snell made me feel care free, she was super responsive to any silly questions I had, very helpful from the beginning until the end. It is very obvious that Rebecca is highly passionate about her role, and keen to support clients find a suitable place to live.

Genevieve Β· 15 January 2019

Agent replied

Many thanks for taking the time to review our services. Your feedback is much appreciated

4/5

Google

My experience with Parkers has been relatively good in the recent years however this time I have noticed a huge improvement in their service. This of course is very welcomed given an increased competition in the housing/ lettings market and also the Pandemic. I dealt with Becca and Ruby in Reading and they are both very nice, responsive and "hands on" anytime I had enquiries. Thank you!

Paula Β· 27 February 2021

Agent replied

Many thanks for taking the time to review our services, your feedback is very much appreciated

5/5

Trustpilot

I have to say our process of finding a…

I have to say our process of finding a house and sort every documents out was very smooth and quick. Allof our questions were answered almost instantly and just because we have pets they were not rude to us like other Agencies. Thank you Ruby & Molly for the clear and quick customer service.

Melinda Β· 6 January 2023

Agent replied Β· 4 July 2023

Thank you for the five-star review Melinda! We believe in delivering the best customer service and making sure you have the best possible experience when finding and moving into your new home.

5/5

Trustpilot

Molly has been professional and has been very thorough with me. I am very pleased with her.

Molly has been professional and has shown a high level of understanding of the property market. Her knowledge has in fact rubbed off positively on me, providing me with clarity when engaging other agents. It was an easy decision to go with her when finally deciding on what property would serve me and my family best.

Chika Β· 19 October 2022

Agent replied Β· 4 July 2023

Hi Chika, thank you so much for the incredible review. Molly is one of our shining stars and will not only give the most insightful information, but she will deliver it with such passion! Do let us know if there is anything else we can do to help with.

5/5

Trustpilot

Thank you Damien and the team

Thank you Damien and the team for all your help. Being a first time buyer not knowing what to expect, few hiccups on the way.. it has been stressful, however Parkers team were fantastic, they were so patient, friendly and understanding. They were so involved from the start, took initiative and did their part in making my property purchase a success.

N Β· 9 March 2022

Agent replied

We understand that buying your first home is not a stress-free journey - we aim to reduce it as much as possible while making the whole journey as smooth as we can.We do this by providing consistently reliable, understandable and valuable communication. This is an amazing five-star review and its great to know you enjoyed working with Parkers!

5/5

Trustpilot

Professional and Helpful

The team at Parker’s were very helpful and professional throughout the whole sale process. From the early stages with Damien and Matthew ensuring the property was marketed quickly and dealing with perspective buyers until we received an offer. ( which was as quickly as Damien had predicted) The sale was then managed by Barbara Monterian in sales progression. I haven’t come across this before but she did absolutely what it says, kept the sale moving forward, not just for us sellers but for the purchaser as well. Great team effort all round. Thank you!

A Β· 30 August 2025

5/5

Google

Amazing service from the team at Parkers Reading. Specifically Ruby, who accomodated and lightened the burden of moving by responding promptly to queries and keeping me updated through all of the steps. Thank you very much! :)

Aurora Β· 23 March 2024

Agent replied Β· 5 April 2024

Thank you for the wonderful review Aurora! Ruby is an incredible member of the team who believes in delivering outstanding service - all so you can enjoy moving home as stress-free as possible.

5/5

Google

I have to say this is the first estate agent that I had a good experience with. All the staff was generally very friendly, helpful and always eager to help. All the queries were met with same standard of professionalism, unlike other agents here in Reading that feel like they are making you a favour already by answering your call. Great job, Parkers!PositiveQuality, Professionalism, Value

Reihan Β· 24 June 2021

Agent replied Β· 23 June 2024

Hi Reihan, It's fantastic to hear that you enjoyed the experience of working with Parkers. We love what we do and a big part of that is working with our amazing customers!

5/5

Google

Thank you very much Mohammed for showing us his house in a beautiful way I hope you always succeed. He respected us very much

Namo Β· 1 April 2026

Agent replied Β· 22 April 2026

Thank you, Namo, for your review! :)

4/5

Google

I used Parkers to find an apartment to rent within a mile of where I work here in Reading. I found the estate agent I dealt most frequently with, helpful, professional and friendly. Their advice went as far as suggesting a quote for home insurance for me, and their dealings relating to the hiccups with the prospective landlord was also professionally dealt with. Thank you Parkers for a good experience!

Didimalang Β· 15 January 2020

Agent replied

Many thanks for taking the time to review our services, your feedback is much appreciated

5/5

Trustpilot

Bernadette you are a star ⭐ ⭐

Parkers have been very helpful and informative with me when I decided to get my first property. From Darryn the mortgage broker through to Bernadette who was emailing and calling me on every step to keep me posted on what was happening. I’m very grateful for your help. I can not thank you enough, God bless you πŸ™πŸΎπŸ™πŸΎ

Jennifer Β· 10 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Parkers Reading

Has Parkers won any awards?

Yes. In The Trusted Agent 2026 awards: Parkers, Reading won Gold.

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Tell us what you need and we'll pass your enquiry to Parkers Reading and up to three other top-rated agents near Reading.

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