House Network Radley Green reviews from sellers

★★★★★ 5/5

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Excellent Customer Service

This is now the 3rd time I have used Housenetwork and I am still very impressed with their service. They are so much better than a normal High Street agent and much better value for money. The staff are very helpful and friendly and always kept me updated. I have already recommended them to friends.

Angela · 14 February 2016

★★★★★ 5/5

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great customer communication and great value for money

Couldn't fault House Network.From start to finish we where kept up to date via email or telephone.Calls where answered quickly and efficiently. This was the first time we had used an online estate agent and when we move again will definitely use House Network. Our advisor even took his shoes off on his visit!

Jo · 14 December 2015

★★★★★ 5/5

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Just brilliant!

From the initial visit by the field agent to the exchange of contracts, House Network were nothing short of brilliant. Even after the sale had been agreed and they had technically earnt their money, the high standard of customer service never faltered. Why would I ever consider using a high street agent again?!

Nigel · 17 May 2015

★★★★★ 5/5

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Would highly recommend

We were a little bit nervous using an online agent at the start but have been veryy impressed through the whole process. We were kept information red at every step of the process and it was made personal for us. The price was definitely competitave and I would definitely recommend house network

Nancy · 18 April 2016

★★★★★ 5/5

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Excellent service and fantastic value for money

From the start of the process of selling my flat, house network have provided me with helpful, timely updates, put sales terms into language I can understand and made a real effort to explain every aspect of the process. I am delighted with the service received and wouldn't hesitate to recommend them

Michael · 10 January 2016

★★★★★ 5/5

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Excellent Service

We have had a positive experience with House Network from beginning to end! After being a little unsure about selling with an online agent, we have been pleasantly surprised with the entire service / process and would certainly recommend to family and friends. Plus, we saved £2205! (based on 1.5% agent commission)

Chantelle · 30 April 2015

★★★★★ 5/5

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Excellent Service

An excellent service. This is the second home we have sold through the House Network and we have been very pleased with the outcome. We would highly recommend them and wouldn't hesitate to use thym again in the future. Many thanks for all of your help. Mrs Janet & David Howarth

Jan · 19 April 2016

★★★★★ 5/5

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Great Service and value for money

I was really pleased with the service we received from House Network. All the staff we dealt with were very friendly and helpful. We were kept up to date via email and if we ever made contact they would reply quickly. Good value for money, would definitely use them again.

Claire · 19 January 2016

★★★★★ 5/5

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Fast sale, great service.

I put my House up for sale with House Network and it sold in 17 days! The photographs taken were excellent. The staff have been helpful throughout, even when I rang with minor queries. I would definitely use House Network again and will recommend to everyone. Thank you. Liz Dearden

Elizabeth · 19 October 2015

★★★★★ 5/5

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Brilliant - no brainer!

A brilliant, efficient and value for money service - a no brainer - recommended by a friend and neighbour who was helped in selling their house! Bonus given for recommending someone! A representative from House Network was quick to come and do the basic preparation for marketing our house - plans and photos - and providing a valuation of the property, surprisingly more than 3 local estate agents who came many months earlier. We supplied more photos and text which were accessible for us to amend at any time. We were able to control the presentation. After the preparation of the online website we paid the very realistic, all in, unlimited period fee, for which we were given an immediate 5% discount. After all this preparation we then waited for the appropriate moment before selecting the "launch " option on the website, as we had been waiting to find another house to buy. We decided to go ahead in the end and risk the need to rent. As it happened, this was not necessary due to a series of coincidences and we had an offer accepted on an ideal house. Meanwhile, in less than two weeks from our house launch we had a very good offer near the limits as suggested by House Network. 3 visits later by our prospective buyer, followed by a couple of months whilst solicitors sorted the legalities, and we had sold our house and found ourselves safely installed in our new home. On completion House Network gave us a £100 Amazon gift voucher. Do the maths and see the considerable £avings from using this establish online agent compared with the local high street agents - a no brainer!

Ralph · 15 April 2018

★★★★★ 5/5

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Excellent agent

Housenetwork have been fantastic from start to finish. As an online estate agent we didnt expect such a high level of customer service. Our viewings were arranged quickly and efficiently. We were always able to speak to someone on the phone or online who could help us. Excellent service.

Ellen · 27 October 2015

★★★★★ 5/5

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Amazing value

Housenetwork provided us with a very efficient service when selling our home at half the price of a high street Estate Agents and were always contactable throughout the whole process of selling our home , highly recommended . We will definitely be recommending them to our friends and family.

Sarah · 5 October 2015

★★★★★ 5/5

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Exceptionally professional and expert handling of a complicated chain.

After disappointing experiences with traditional local Estate Agents, I was absolutely delighted with the whole service at Housenetwork. Our home move was far from straight-forward, a complicated chain with poor communication and some parties threatening to pull out at the last minute, but our negotiator and her colleagues showed great leadership and level-headed competency in pulling the different threads together. In the early stages, I particularly valued the control that Housenetwork afforded us to get the marketing just right. With traditional Estate Agents, we found we had to just make do with an inaccurate floor plan, or poor pictures, or uninspiring text. With Housenetwork, we could update and control our brochure as many times as we liked, and our change requests were always approved promptly, usually updating on Rightmove within minutes. We originally signed up with HouseNetwork to avoid the excessive fees of local High Street rivals, but after such a good experience, I wouldn’t consider going back to the high street even if the fees were the same.

Will · 24 April 2017

★★★★★ 5/5

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Best ever remote estate agent

I started to use HouseNetwork from this March, it was very good experience to have once off payment in advanced and have life support from it. Then I managed the property sale myself without any problem - I could add my photos, wordings online any time, just need a bit time to get approved from the Agent. The views arrangement is straightforward, I only listed those days with time slots I could do, the agent will do the rest. We had the first buyers almost within two weeks time since the sale was launched but it fell off due to the buyer's credit issue alter, I had to restart the sale from September, and soon I had the buyer as well and the sales went through smoothly since then. Apart from sending and reading online messages, I don't need to contact the HouseNetwork as the dedicated Agent will contact you on weekly base and update you any progress until the completion is done which is very helpful. It really saved me a lot time and money. I will definitely use HouseNetwork again.

Jordan · 26 December 2016

★★★★★ 5/5

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House selling at its best

I read an article about using an on line agent to sell your house. I told my daughter about it. They then used Housenetwork to sell there apartment in london. They were really impressed with there professionalism and customer care. Also managed to save about £3000.00 or more in the process . We have just used them to sell another property and they have been excellent as before. Sold the property straight away. Very helpful staff. Plus saved us more high estate agents fees. I would highly recommend them.

Angela · 3 December 2016

★★★★★ 5/5

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The best agent I have ever known

I would have no hesitation in recommending House Network to anybody. The price they charged was very reasonable for such a professional service. The communication was outstanding as they always followed up an inquiry or updated us whenever they could and were always on hand whenever we needed help or needed something doing. Even the viewers we had commented on how efficient and professional House Network were. We will certainly be using them again when we next move and encouraging others to do so. They are definitely a cut above the norm. Excellent .....

Kristian · 3 December 2016

★★★★★ 5/5

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Saved thousands and took control of our sale

Looking back, it's funny the clues that some traditional agents give away in their standard patter. "Your house will sell itself" was mentioned a couple of times, and "people these days use internet sites such as RightMove". So we decided to test an alternative, and for less than 15% of the usual fee, the housenetwork put us in control of selling our home. We produced the brochure, we took additional photos, we described the property and the local area, and we showed people our home and answered all their questions as we walked round (rather than saying "not sure, I've not shown this property before"). We sold our house at the right price and saved thousands on fees. Highly recommended.

Andrew · 23 November 2016

★★★★★ 5/5

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Excellant Service!

Having looked at several online agents and compared some of the listings they had on right move and asked friends for recommendations, I chose House Network. The photographs and house details were extremely professional and when they came to undertake the listing for my house, i wasn't disappointed. We had an offer at asking price from the first people that viewed the house, with many other viewings booked in the mean time. The service has been fantastic across the whole process and i have already recommended House Network to a number of other people. Why pay a % of your sale to an agent and still potentially be knocked down on price by a buyer!

Katie · 22 November 2016

★★★★★ 5/5

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Would never use a high street agent again

Having been referred to house network by a friend I was initially skeptical. I had become very frustrated with my high street estate agent and I could not see how the house network would be able to offer a better service. I have to say I am now a convert. I have been delighted with the whole experience, the professionalism and the ease of dealing with them. The icing on the cake is that I have also saved a significant amount of money and after my house being on the market with a high street agent for 8 months it was sold after one week of being on the market with the house network. Robert Talintyre saved £1425 (based on 1.5% agent commission)

Robert · 21 November 2016

★★★★★ 5/5

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Excellent

I'm so pleased we went with housenetwork and will definitely use them again- in fact I have already recommended them to my sister. We were actually in with two estate agents- a high street one and housenetwork. Our house sold through housenetwork after our buyer contacted the high street estate agents, got nowhere with them, so arranged a viewing via housenetwork. The fact it was all online worked for us as we were contactable when on holiday and were able to take our house off the market for a few weeks at the click of a button when we needed a break from constant cleaning! We saved around £2000 using housenetwork- thoroughly recommended.

Katie · 18 November 2016

★★★★★ 5/5

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excellent, fully recommended!

No need for estate agents, their 'local knowledge' boils down to searching recent sold prices in the area which HN do for you. Estate agents also claim that they're better at showing buyers around the property, well all my viewers pretty much showed themselves round then we had a chat about area/work on house etc. If i needed someone with the IQ of a spoon to stand next to me saying "yeah this property has great windows hurr" then I'd have considered an estate agent, but would have paid a few grand for the privilege as everything else estate agents do, HN do better, for less money. Great service, great tools to use, friendly staff, would recommend to anyone.

Zaphod · 25 October 2016

★★★★★ 5/5

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Excellent value for. money

When we decided to sell our property, we invited 2 local agents plus House Network to value it. The selling fees quoted by the other agents were at least 2 or 3 times the fees of House Network, yet we could not see the benefit of using a local agent other than our property being in an agents window. Nowadays the majority of people look online anyway so we decided to go with House Network and our photos were taken within the valuation appointment. Within 2 days, our property was online one Thursday afternoon and the enquiries started coming through immediately. We liked the fact that we could edit and even add our own photos as well edit the descriptions etc. The first viewing was on Saturday and by Monday morning the first viewers had made an offer. Arranging the viewings was simple and we had our own negotiator who we could contact anytime during the process so she was familiar with our file. We have already recommended House Network to friends who have used them and would have no hesitation recommending again. Above all else the service was faultless and I cannot see why anyone would need to spend 2 or 3 times more on traditional agents fees when you can get the same service for a much lower price.

Laura · 29 September 2016

★★★★★ 5/5

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Great communication and great value for money

House Network were very efficient and from the start offered the personal attention to the sale I needed. The valuer made an onsite visit, and within a week the house was on the market with photographs. A nice touch is the ability to add your own photographs, select the set you want viewed and order them as you like. The communication was brilliant. I had a single point of contact throughout the sale supported by 1.- the online messaging system and 2 - telephone contact 24x7 if I needed it. House Network managed the contact with solicitors during the sale process which was invaluable. I would recommend House Network without hesitation. All Estate Agents are not the same

John · 28 September 2016

★★★★★ 5/5

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The end of the High Street Agent?

Had 4 agents round to value the property and although House Network weren't the cheapest, they also were anything but expensive compared to the High Street! From the agent first coming round I felt assured that they were the right ones for me. I found the staff to be extremely polite, friendly and never in a hurry to get me off the phone! I have no hesitation if recommending them for cost and customer services - can't believe anyone would use a High Street agent when you have this at your fingertips!

Fiona · 27 September 2016