237 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents SellerWhy Don't more people use online estate agents!
Professional, efficient, easy to contact and they wont charge you an extortionate amount like the high street estate agents. We were particularly impressed with the chap who came and spent ages explaining the process and taking good quality photos. Thanks
Anonymous · 14 February 2016
Agent replied · 3 March 2016
Hi there,
Thank you for taking the time to write this great review.
We believe in breaking Estate Agency down into its component parts, and our local Property Agents who visit you can often use their wealth of experience to answer any initial questions you might have. Past that point you are assigned your own Premier Negotiator who will be on hand from first listing right through to the day you complete.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerGreat service from Housenetwork
After the sale of my house I would recommend Housenetwork to everyone. A simple, cheaper and extremely effective way to sell your house!
Simon · 23 June 2015
★★★★★ 5/5
View Agents SellerExcellent value for modern, high quality service
I was extremely happy with Housenetwork, they are great value for money. They provided a very efficient and professional service. They were very easy to use and always kept me updated. The staff are very helpful and friendly.
Ross · 10 December 2015
Agent replied · 3 March 2016
Hi Ross,
Thanks for taking the time to write this great review,
I will make sure your comments reach your Premier Negotiator and the rest of the team.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerRecommend!
Compared to the fees paid to a traditional agent, using an agent such as House Network is a 'no-brainer' particularly given the ability to communicate quickly via the online portal as well as via phone when needed. The ability to manage content online and receive regular updates on status of how things are progressing is also much better than my prior experience of using a traditional agent. Would recommend!
Richard · 11 November 2016
★★★★★ 5/5
View Agents SellerFantastic, efficient and cost effective service, 10/10!!
We thought that House Network were very efficient and we were very impressed with how easy the system was. We were always kept updated whenever there was a change or new contact from our buyer or buyer's solicitor. We felt the House Network staff were very professional , efficient, polite and friendly. Our transaction could not have been smoother and we save over £4500 on traditional estate agent fees
Adele · 28 August 2016
★★★★★ 5/5
View Agents SellerExcellent service
-Breath of fresh air compared to high street estate agents.
-Excellent service, quick to answer questions and a live chat available late into night.
-Help and support given from start to finish of the sale!!
-Highly recommend!!!!
Josie · 12 April 2016
Agent replied · 14 April 2016
Hi Josie,
Many thanks for taking the time to write this review. We appreciate that not everyone can call us within the 9-6pm standard working hours, which is why earlier this year we took the decision to open our doors 24/7.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerQualty service
I found everybody at housenetwork very knowledgeable, professional and helpful throughout the process. Any request and question was dealt with very quickly and communication was clear and prompt for responses. Overall excellent service. I couldn't recommend enough!
Hanna · 25 August 2015
Agent replied · 2 March 2016
Hi Hannah,
Thank you for this kind review. In 2015 we won the ESTA for best Online Agent based on customer service, Sian Maydon was an integral part of that award and I am happy she exceeded your expectations.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerI saved £3000 (based on 1.5% agent commission)
House Network made the sale of my property very easy and stress-free; I couldn't be happier with the service I received.
I recommend House Network for the convenience and speed of uploading documents, availability of staff and efficient service at such reasonable and affordable cost.
House Network have sold 2 houses for me now with outstanding service each time; I would not consider using any other estate agent.
Eira · 23 August 2016
★★★★★ 5/5
View Agents SellerWould recommend
Very smooth process from beginning to end and House Network were always quick to reply to any queries. We found that doing the viewing ourselves worked really well and their cost is just hard to beat!
Beth · 16 March 2016
Agent replied · 21 March 2016
Hi Beth,
Thank you for taking the time to write this review.
We always appreciate feedback from our clients and yours is no exception. We have aimed to break down over the past 13 years the estate agency process, trying to make it as seamless as possible from first listing to completion. We also appreciate that there is nobody better to show their home than the owner themselves.
We are so happy you had a great experience and hope that we do cross paths again at some point in the future,
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerAfter incurring traditional Estate Agents costs in the past a great new way!
A great service you can hep yourself through the website and you can be in control but you can always speak to a real person when you need to which is great.
Also when the time comes to negotiate you have their expertise at hand
I thought the service went well and there was nothing to change, I will be recommending my son to House Network.
Steven · 20 December 2016
★★★★★ 5/5
View Agents SellerFantastic service
Great service from start to finish. Always kept in the loop with the progress of the sale. Never had to chase anyone up it was always done on time and ALL phone calls answered quickly and queries dealt with within hours I did pay to have professional photographs taken, I used Home Refined and for the small fee was well worth it Will definately use again
Cathryn · 24 August 2016
★★★★★ 4/5
View Agents SellerFast & Efficient
Very fast and efficient service. All a very straight forward procedure and great to be in control with everything. Communication has been great and I would choose House Network over High Street any day.
Ivona · 28 May 2015
Agent replied · 1 June 2015
Hi Ivona,
Many thanks for taking the time to write this review.
Kind regards,
Ashley Elley
Head of Customer Experience
★★★★★ 5/5
View Agents SellerExcellent service and value for money
From the beginning of the process, right through to exchange, House Network provided help and assistance along the journey. I would not hesitate in using them again and would recommend them to anyone.
Craig · 20 January 2016
Agent replied · 3 March 2016
Hi Craig,
Thank you for writing this review.
We want to be there for our vendors from the start to the finish, we know that things can be stressful which is why we allocate a Premier Negotiator to every single property that comes on with us. They are there from start to finish, and no question will go unanswered.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents Sellersaved
Great online service, saved and sold in 30 marketing days. Also, don't underestimate the power of the "for sale" board - our Buyer saw the board and knocked on the door.
Steve · 4 April 2016
Agent replied · 12 April 2016
Hi Steve,
Thank you for taking the time to write this review.
For Sale boards are still an essential, while people will locate property online as their first port of call, they will also drive round their interested areas looking for 'For Sale' boards, this is why we include one as standard in all of our packages.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerFantastic
Fantastic valuation and marketing service which delivered the most professional and highest quality marketing product beating our local agents hands down. Overall an excellent service which saved us thousands of pounds
Daryn · 2 July 2015
Agent replied · 2 March 2016
Hi Daryn,
Many thanks for taking the time to write this review. Being an online company we value using the very best technology available to us to showcase our vendors properties. I am glad you were happy with everything about your listing.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerFantastic service at an amazing price
We thought House Network worked fantastically. They always answered calls and emails promptly and professionally, they got answers when we could not and never gave us anything but their full attention from start to finish, we could not believe how much we saved compared to our friends who sold with a local agent. We have already recommended House Network to our friends.
Helen · 23 September 2016
★★★★★ 5/5
View Agents SellerBrilliant service, would fully recommend!
So impressed with House Network, they were the most competent and helpful part of the nightmare process of moving house! I would recommend anyone selling their home to use them!!
Elizabeth · 14 September 2015
Agent replied · 3 March 2016
Hi Elizabeth,
Thanks for writing this review! We understand that selling a house is a daunting experience, and to help alleviate some of that stress we provide full support and knowledge right through even the most troubling of times.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerExcellent Company
Kristina porter was excellent. She responded to emails quickly. She was very polite and friendly at all times over the phone. . She is a credit to your company.
Stew · 20 August 2015
Agent replied · 2 March 2016
Hi Stew,
Many thanks for taking the time to write this review. Kristina is an asset and I will make sure she is aware of your kind comments.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents Seller5 star service for a cheaper price
Fantastic service from House Network from start to finish. The customer service I received was brilliant with quick response times, an easy to use online system and weekly calls from my personal negotiator. Sold my house within a week and at a fraction of the cost of a high street estate agent. This is the future for the housing market.
Laura · 14 September 2016
★★★★★ 5/5
View Agents Sellerwonderful service
From the first valuation House Network were fantastic.Kept us informed and advised us.Always there on the end of a phone if needed.Polite and helpful all the way through.
David · 4 September 2015
Agent replied · 3 March 2016
Hi David,
Thanks for your great review. I will make sure the team are aware of your kind comments about our service. We hope to cross paths again at some point in the future,
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerFanastic Service
Really great service. Thanks to their advice achieved a far better price for our property and sold to the first viewer after a day on the market.
LH · 14 September 2015
Agent replied · 3 March 2016
Hi LH,
Thanks for writing this review. It's great to hear of your positive experience, especially the fact that we exceeded your expectations.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerWould definitely recommend House Network
Great company for selling your house!
Was always able to speak to the same agent and they were super efficient and called back with updates so quickly!
Was happy with the service from start to finish! As an added bonus it saved us a lot of money which we can now use in our new house....thankyou House Network
Claire · 14 October 2016
★★★★★ 5/5
View Agents SellerExcellent service from a friendly, efficient agent.
It was good to have a named agent who was always up to date with progress - but thankfully things kept going if she went on holiday! The company have a first rate website. Easy to use and update. A very responsive agent and company. The price is competitive and I have no hesitation in recommending House Network.
Tina · 4 October 2016
★★★★★ 5/5
View Agents SellerEasy process
I used housenetwork to sell my home they were very professional and easy to use I sold my house after two viewings and the whole process was simple and easy housenetwork sent me regular updates and emails keeping me in the loop about what was happening and made the whole transaction stress free I'd definitely use them again
MO · 23 August 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.