237 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents SellerExcellent value and service
I've sold many houses over the years and always used the traditional high street method. I thought I would b brave and try an online company as I believe that most people only search for a property via this route. What can I say, I'm so glad I did! House Network were superb, from my initial contact to the point of exchange. I also used their associated legal fees and again fab service and all this for a fraction of the cost of the traditional option - don't hesitate to use these guys, you won't be disappointed and neither will your bank account!
Nicky · 17 September 2016
★★★★★ 5/5
View Agents SellerReally pleased with the service
This was my first time using an online estate agent and settled on Housenetwork after reading many review sites. I was impressed from start to finish with the process: from the advert and photographs, booking appointments, the instant messaging system which allowed an easy response when I missed a call at work, negotiations, chasing updates from solicitors and the rest of the chain. I also liked the relaxed approach, as I didn't want my buyer to be pressured the way I was by my vendor's estate agents. The best bit of all? Zero commission payable on completion and top service for a bargain up-front cost. Would completely recommend.
Rebecca · 16 September 2016
★★★★★ 5/5
View Agents SellerFantastic
The overall service was amazing. I thought it was all too good to be true but I cannot recommend house network enough. From start to finish we received excellent advice and always had great communication with the team. Selling our home was very easy and was very pleased when our house sold within a week of going live online. We have already recommended house network to friends and family and we know we will never use a traditional estate agent in the future. Selling your home via house network is the way forward.
Riki · 6 September 2016
★★★★★ 5/5
View Agents SellerHouse Network - My experience
From the very first contact, I felt that House Network actually wanted to sell my house. I had 4 estate agents visit my house and House Network were the only ones that kept in touch. The others seemed to think that silence was the best sales tool. The valuation wasn't the highest, but in my opinion was the most realistic. Incidentally, we achieved the asking price. The house went on RightMove on a Wednesday, we arranged 4 viewings on the Saturday and had 2 offers. SImples. Many thanks for an outstanding, friendly yet professional service.
Darren · 5 September 2016
★★★★★ 5/5
View Agents SellerHN sold my house in a month and charged me 80% less than our best quote.
I would recommend House Network to anyone and I wouldn't normally do that, I thought that the staff were all very professional and efficient and you could always get hold of someone to help you at the end of the phone if any concerns or problems. I also liked having control of the website but again there was always somebody to help if I wasn't sure about something. As well it was great not to have a bill at the end as I paid upfront. We did not mind showing people around as we could answer all their questions on the spot, and who knows your house better than you!
Tony · 30 August 2016
★★★★★ 5/5
View Agents SellerHouse Network - Efficient and easy way to sell your property
I had a view of estate agents that they did little to justify their high percentage commission on the sale of a property however using House Network was a revelation.
From the day I instructed them they were professional , efficient and reported back on every part of the sale of my property. It was all internet based and they are located in Essex whilst I was selling in Lancashire although you would have thought they were just down the road from me. I even asked them to phone at certain times of the day which they obliged ,reporting back within days of a viewers comments.
Once sold they even followed up on the sale process all for a fraction of the cost of a high street agent.
I would use House Network again without considering local agents due to its convenience and efficiency.
Coincidently I viewed a property to buy some weeks back now via a local agent who have not even phoned me to ask my interest! - this is the difference I believe between House Network and high street agents.
AP · 28 August 2016
★★★★★ 5/5
View Agents SellerExcellent service from start to finish
We were really sceptical about using The House Network as no-one we knew had used them or knew anything about them. We decided to opt for the simplest package on offer, without the conveyancing, as we had our own solicitor lined up. The package suited us perfectly as we were quite happy to do our own viewings. Also, the costs are far less than using a high street estate agent. From start to finish, ie from taking the photos to completion, everyone involved in the team was extremely professional, calling us whenever necessary to arrange viewings and returning our calls when they promised to. We were also offered advice when we asked for it and received email reminders the day before each viewing. We cannot speak highly enough of the service we have received and would have no hesitation at all in recommending The House Network to others.
Nicola · 25 August 2016
★★★★★ 5/5
View Agents SellerMiss Rose & Mr booker
I used house network and was absolutely delighted. They called me back every time I left a message and were really helpful every step of the way, even when my house had sold they still kept in touch updating me and calling the estate agents etc. I would definitely recommend house network, they are so much better than purple bricks, I had both companies out to value my house. House network valued my house £5,000 more than purple bricks and I got the asking price, absolutely over the moon and saved a fortune too .
Lisa · 24 August 2016
★★★★★ 5/5
View Agents SellerHouse Network - excellent service start to finish!!
We deliberated long & hard over using an online estate agent to sell our property and decided in the end that the substantial savings made it worthwhile, at least for the first month and then we would review matters. We had several viewers in the first 3 days and sold the property within this period at more than our asking price!! We were of course delighted with the service provided and the sale price achieved, but most important has been the ongoing service received after the sale was agreed. Given this was a fixed price service I did fear that following the sale the ongoing service to completion would be a little disappointing, given House networks fee was already paid and there was no gain for them to follow things up. I was pleasantly surprised to find this was not the case and they would frequently chase the sale up with all parties. They always responded to the enquiries I raised via their online ticket / message system and often resolved problems the same day, either way a response was always received within hours. Over all I could not fault the service and I have saved about £1,500 in fees as well.. Thanks House Network!!!
Steve · 23 August 2016
★★★★★ 5/5
View Agents SellerSurpassed all expectations
Absolutely superb service and attention to detail from start to finish. I'll admit I was a sceptic when I first considered using an online agent but felt that at £699 it was worth a try. The reality is you've exceeded my expectations by far and delivered a level of professional service which no traditional estate agent could possibly match. Add to that the saving of at least £8000 in fees and you'll understand why I'm a delighted client who will never go the traditional route again. Thank you.
Steve · 23 August 2016
★★★★★ 5/5
View Agents SellerA fantastic service everyone should use
The sale of my property went as smoothly as possible and the agents at House Network made sure this was the case and were very professional throughout the process. The photographs made our house look amazing and we had loads of viewings within the first week.
Communication was so easy and if I had a query someone would either deal with it straight away or call back within a short time. They chased the buyer and solicitors when asked and fed back to me immediately.
For what you pay a high street agent this is no comparison and I would say a much better service.
Ellen · 23 August 2016
★★★★★ 5/5
View Agents SellerExcellent
We were recommended to house network by our friend. So happy that we was. We were with a high st estate agents before and I had 2 viewings in six weeks. With house network I had six viewings in the first week and the we had our offer the following week. Exceptional service. Easy to get in touch with if needed and they email you weekly to keep you updated with everything that is going on. And the best thing is the money we saved by using them versus high st estate agent. Would highly recommend house network.
We saved £7830 (based on 1.5% agent commission)
LC · 23 August 2016
★★★★★ 5/5
View Agents Sellerfantastic service all round
I would not normally give feedback to a company, though the service I received from house network was nothing short of amazing. The support at every level was fantastic, it would be a deal at double the price. The flat rate they charge makes this a total no-brainer. I would most definitely use them again, and I cannot recommend them strongly enough. I really do not know how it could have been better, even the sign on the house was put up and updated so fast and the chap that came to value the house. All 100% professional and all in all a next level service.
Daniel Hurley saved £2352 (based on 1.5% agent commission)
Dan · 6 June 2016
★★★★★ 5/5
View Agents SellerExcellent Again
This is the second time I have used Housenetwork. The staff are so responsive and been fantastic in a fragile chain. They organised all our viewings and worked with us to make sure that the sale went through OK. They are excellent value for money and very professional
Lucy · 23 July 2015
Agent replied · 2 March 2016
Hi Lucy,
Many thanks for taking the time to write this review. We have a whole team dedicated to looking after the sale process on our properties, alongside your own Premier Negotiator. We have done this specifically to avoid some of the common pitfalls that you can come across in the sale process.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerExcellent service & outstanding value for money
This is the second time we have used housenetwork to successfully sell our house. I would not hesitate to use them again and have recommended them to friends and family. I like the level of control housenetwork gives you over the property descriptions, photos and information structure. I would recommend that you spend time looking at how other properties in your area are presented and use the housenetwork tools to present your house in a way to gain viewings.
Jason · 31 August 2016
★★★★★ 5/5
View Agents SellerSuperb, we wouldn't sell our next house any other way now.
We've had a very good experience selling with house network.
Realistic pricing and professional photos.
Loved the fact that we had control over our house site.
Communication was excellent and our viewers said you were the first estate agents to respond.
We would defiantly use you again.
Louise · 13 August 2015
Agent replied · 2 March 2016
Hi Louise,
Thanks for taking the time to write this review. We don't overinflated our valuations to try and win business, we base our valuations on a combination of local knowledge, active market, and land registry data to provide an accurate price. Ultimately though we give our vendors the flexibility to choose their own starting price, as we appreciate some vendors will have more time then others and wish to test the market.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerWe were very impressed with House Network's efforts on the successful sale of our house. We felt we received an excellent service - from the initial photographer's visit through to completion. We were very impressed with the way in which all our correspondence and queries etc were handled. We always got a prompt, pleasant and professional response either via email or phone call and all our requests were acted upon efficiently. We would thoroughly recommend their services.
Helenor · 21 November 2016
★★★★★ 4/5
View Agents SellerExcellent Value for Money
The photos and online service was great, we could amend any part of our listing with speed and ease. The communication was great in terms of frequency and everyone I spoke with in the office was polite and very professional. Housenetwork offer a premium service for a very competitive price and have saved us thousands by selling our home. We would recommend their services and would use them again.
We saved £4794! (based on 1.5% agent commission)
Katherine · 24 June 2015
★★★★★ 5/5
View Agents SellerGreat, fantastic and amazing. Use these guys!
A better service than any high street agent I have used before for at least a sixth of the cost! If you want service, speed, efficiency and above all, enough of a saving to cover your onward stamp duty, use House Network.
Jon · 10 July 2015
Agent replied · 2 March 2016
Hi Jon,
Thanks for giving us 5 out of 5! I am even more glad you found a decent use for the significant saving you made through us. Hopefully you choose to use our services again at some point in the future.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerNothing negative to say
House went online within 48 hours - much quicker than high street agents - and was under offer in less than 7 days. Staff were always friendly and helpful and everything very efficient from start to finish.
Will definately use them again.
Jill · 29 May 2015
Agent replied · 1 June 2015
Hi Jill,
Many thanks for taking the time to write this review. We always aim to get every property on the market within 48 hours, we also have a fast track option which can guarantee your property is on within 24 hours. We have no need to try and put this out to a select mailing list, as we aim to achieve you the best possible price in the shortest time which we believe every agent should be aiming for.
Kind regards,
Ashley Elley
Head of Customer Experience
★★★★★ 5/5
View Agents SellerDelighted Seller
I was delighted with the services from House Network. I liked being able to update the details of my property on-line so that they reflected all the positive aspects. I enjoyed showing viewers around my house, as the best person to describe my house is myself. Any queries were handled very promptly and efficiently. And all at a fraction of the cost of the high street agencies. I would highly recommend House Network.
Nadine · 3 September 2016
★★★★★ 5/5
View Agents SellerHighly Recommended
Excellent service when it came to arranging viewings. Having used high street estate agents to purchase a property ourselves, it has sometimes taken days to arrange a viewing. There are no such issues when using House Network and it's great to be able to access the service 7 days a week. Using House Network also meant a considerable saving when compared to a high street agent's fees - £5250 based on 1.5% commission.
Helen · 3 August 2016
★★★★★ 5/5
View Agents SellerPleased Services - did as promised
We are very grateful to house network. We appreciated how they managed the viewings process. The client portal was easy to use. They were also very quick at helping me find a buyer and ensuring that everything progressed smoothly. Well done!
Nay · 22 February 2016
Agent replied · 3 March 2016
Hi Nay,
Thank you for taking the time to write your kind review.
I will make sure the team are aware of your comments and how pleased you were with them.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View Agents SellerI saved £4598 with housenetwork
I sold my house through housenetwork and I saved £4598! It was simple! The agents were great and I could phone any time with queries and they were happy to talk to me about my concerns! Friendly and fantastic staff! I'm so glad I used housenetwork to sell my property! I got much more than I anticipated on the sale too! If your considering selling your property I would highly recommend housenetwork!
Toni · 22 August 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.