Every review we hold for the Poole office, from every platform, shown as written. First names only.
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5/5
GoogleCharlie was great on the viewing showing us a property, very efficient and knowledgable.
Tomilola Β· 4 January 2025
Agent replied Β· 11 January 2025
Dear Tomilola Ayinde
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleVery professional and helpful. Raissa has been a star finding suitable properties for me to view and potentially rent.
James Β· 18 October 2024
Agent replied Β· 11 November 2024
Dear James Hartley-sainsbury
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLooking for a place to rent is overwhelming considering so many preferences to choose from but the viewing process is made so much easier by just having to book a place, give a couple of details and the next day view the place. My point of contact was Raissa who patiently answered my countless questions. Really appreciate the support. Looking forward to viewing more places through Leaders Letting.
Sean Β· 25 September 2024
Agent replied Β· 25 October 2024
Dear Sean Lobo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
Googlepolite, prompt and professional branch of estate agents. I dealt with Charlie Bowen who was the consummate professional and extremely helpful throughout.
DR.SALMA Β· 19 August 2024
Agent replied Β· 26 August 2024
Dear Dr.salma Al-hammoud
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleA polite, prompt and professional branch of estate agents. I dealt with Raissa who was the consummate professional and extremely helpful throughout.
Anon Β· 12 August 2024
Agent replied Β· 26 August 2024
Dear Anon Phenom
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGreat experience so far, Raissa is helping me finding the best place to live.Her knowledge and experience are great. Thank you Raissa π β¦
Natalia Β· 27 June 2024
Agent replied Β· 26 August 2024
Dear Natalia Grabowska
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleDaisy has been extremely helpfu, she sorted out viewings and answered all of my questions quickly, she has been very professional and a real pleasure to deal with
Nicholas Β· 12 April 2024
Agent replied Β· 11 June 2024
Dear Nicholas Andrews,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleI had a viewing with Helen. This was organised by Raissa. Helen was professional and very helpful. Raissaβ¦well done, you are amazing!
Ivan Β· 27 July 2024
Agent replied Β· 26 August 2024
Dear Ivan Aguiyi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleCharlie was great on the viewing on time and very efficient and knowledgeable
Moshiur Β· 11 December 2024
Agent replied Β· 25 December 2024
Dear Moshiur Choudhury
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleReally good experience, Charlie and the team at Leaders provided excellent communication and a very efficient service. By far the best service I have received from an Estate Agents.
George Β· 13 March 2024
Agent replied Β· 11 June 2024
Dear George Davis
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleCharlie was very good with us!! Gave us all attention that we need!!! We are so grateful
Rodrigo Β· 25 September 2024
Agent replied Β· 25 October 2024
Dear Rodrigo Antonangelo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleConnor has been amazing with me. He helped with the repair of our flat and also with the renewal of the contract, very responsive and always available for clarification.
Francesca Β· 12 February 2024
Agent replied Β· 11 June 2024
Dear Francesca Baratin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI found Zach to be very professional and genuine. He answered all my questions and was not pushy to seal a deal. I would be very happy to recommend Zach and Leaders to anyone looking for a rental property.
Ruth Β· 12 June 2023
Agent replied Β· 11 June 2024
Dear Ruth
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleEllenor Tripp in the Poole office looks after my rental property and always responds to queries or issues straight away. Ellie is very good at dealing with issues that can arise from problems with tenants in a diplomatic and professional manner. I would work with Leaders and Ellie again for future rentals.
Carolyn LuziPositiveResponsiveness, Professionalism
C Β· 14 June 2021
Agent replied Β· 13 June 2024
Hi C J Luzi,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Poole (Lettings) branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleCharlie was very helpful on the viewing and helped me to look at a property
ABIODUN Β· 11 October 2024
Agent replied Β· 11 November 2024
Dear Abiodun Adigun
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGreat experience with letting agent Zachary Braid at Leaders Poole. He was a complete professional through out. Thank you Zach, for making our move hassle free. Would definitely recommend Leaders if you are looking to rent.
Thank you!
Lavinia Β· 12 June 2023
Agent replied Β· 11 June 2024
Dear Lavinia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHad a great experience with the Leaders Poole team. Oliver was excellent from the start and provided super service. The flat was marketed superbly and the planned snagging works were carried out really efficiently. Whatever you need to do with Leaders, you can do it with confidence!
Frazer Β· 12 June 2022
Agent replied Β· 11 June 2024
Dear Frazer,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleBeen renting through Leaders for a couple of years now, our landlord needed the house back so we got into contact with Leaders and dealt with Ollie all the way through the process of viewing and finding a new property. Ollie was responsive, helpful and professional throughout. Very happy with the service provided.
Nirvana Β· 12 June 2021
Agent replied Β· 11 June 2024
Hi Nirvana Buchanan,
Thank you for the great review of our Leaders Estate Agents Poole (Lettings) team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleIβve just had a view with Charlie, he was amazing and really helpful. Thank you Charlie!!
Buket Β· 19 August 2024
Agent replied Β· 26 August 2024
Dear Buket Russell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleRonnie has been incredibly helpful, right from the start of the letting process. Highly professional and thoughtful, heβs made us feel comfortable and content with the tricky process of renting a property. Highly recommended ππ»ππ»ππ» β¦
Tom Β· 12 June 2023
Agent replied Β· 11 June 2024
Dear Tom
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe have rented with Leaders for around 18 months now, Elly Tripp is our property manager and has done an amazing job assisting us with certain inquiries, the service we receive from Elly you can tell she really want's both the tenant and landlord to be happy. Good Job Elly !!PositiveResponsiveness, Professionalism
Guy Β· 12 June 2021
Agent replied Β· 11 June 2024
Hello Guy Wilshaw
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
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5/5
GoogleI have been letting my property with Leaders for several years. I confirm that Ellie Tripp in Property Management is always very friendly and helpful and always completes her work requests in a timely manner. I am always very grateful for her very professional level of support for my queries and issues.
Rob Β· 12 June 2021
Agent replied Β· 11 June 2024
Hello Rob Kimber
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
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5/5
GoogleCharlie was really informative and knowledgeable on the viewing: would reccomend
YKy Β· 22 October 2024
Agent replied Β· 11 November 2024
Dear Yky Villas
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGreat experience with letting agent Zachary Braid at leaders Poole. He was a complete professional through out. Thanks Zach, for making my move hassle free. Would definitely recommend leaders if you are looking to rent.
Sneha Β· 12 June 2023
Agent replied Β· 11 June 2024
Dear Sneha
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.