Every review we hold for the Poole office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleRating only, no written review.
Kelvin · 12 June 2021
Agent replied · 11 June 2024
Hi Kelvin Yates, We're so sorry that you haven't been happy following your experience with us. If you are willing to do so then please get in touch with us on 01344 753104 or write to us at customerrelations@lrg.co.uk with more details about your experience. Kind regards, Leaders Estate Agents Poole (Lettings).
★★★★★ 3/5
GoogleRating only, no written review.
Sherin · 12 June 2021
Agent replied · 11 June 2024
Dear Anna, thanks for taking the time to leave us a review. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you would be willing to provide more feedback, write to us at customerrelations@lrg.co.uk
Kind regards, Customer Relations Team
★★★★★ 4/5
GoogleRating only, no written review.
Lame · 12 June 2021
Agent replied · 11 June 2024
Hello Lame Ofilwe Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Leaders Estate Agents Poole (Lettings)
★★★★★ 5/5
GoogleRating only, no written review.
Kęstutis · 12 June 2021
Agent replied · 11 June 2024
Hi Kęstutis Butkevičius! Thanks for the amazing review and star rating! All the best, Leaders Estate Agents Poole (Lettings)
★★★★★ 5/5
GoogleRating only, no written review.
Richard · 12 June 2021
Agent replied · 11 June 2024
Hi Richard Farquharson, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Poole (Lettings) branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Poole (Lettings)
★★★★★ 2/5
GoogleNot helpful at all
Linda · 12 June 2021
Agent replied · 11 June 2024
Dear Ms Grant, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Poole office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact us via email customerrelations@lrg.co.uk s we would be more than happy to discuss this with you.
Mandy Klopper, Customer Relations Team
★★★★★ 2/5
GoogleRating only, no written review.
Chris · 12 June 2020
Agent replied · 11 June 2024
Hi Chris, its a shame to see that our team at Poole have received a low star rating; our apologies we haven't been able to respond to this sooner. If you could provide more information to us we would like to see whether there is anything we can do to turn your experience into a more positive one and improve our service moving forward. Please either reach out to us via email at customerservice@leaders.co.uk or contact us on 01344758596 as we'd be more than happy to discuss this with you. Kind Regards, Leaders
★★★★★ 3/5
GoogleRating only, no written review.
Jamie · 12 June 2020
Agent replied · 11 June 2024
Hi Jamie, we are disappointed to see that the Leaders team at Poole have received a low star rating following your experience with them. If you could provide more information to us, we would be more than happy to see if there is anything that we can do to try and make your situation better. Please either reach out to us via email at customerservice@leaders.co.uk or contact the branch directly on 01202 687000 as I know the team will be more than happy to discuss and hopefully they will be able to assist. Kind Regards, Leaders
★★★★★ 4/5
GoogleRating only, no written review.
Adam · 12 June 2020
★★★★★ 4/5
GoogleRating only, no written review.
Joe · 12 June 2020
★★★★★ 5/5
GoogleRating only, no written review.
Jack · 12 June 2020
★★★★★ 5/5
GoogleRating only, no written review.
Matthew · 13 June 2019
★★★★★ 1/5
GoogleRating only, no written review.
An · 13 June 2019
Agent replied · 11 June 2024
Hi An Wal, we are disappointed to see your low star rating. We would really like to discuss your rating further with you to learn why you are dissatisfied and what we can do to turn things around for you. At your earliest convenience please reach out to the branch manager Tony Wilson on 01202 687000 so he is able to discuss this with you. Kind regards, Leaders
★★★★★ 3/5
GoogleRating only, no written review.
Wes · 13 June 2019
Agent replied · 11 June 2024
Hi Wes, we are disappointed to see that from your recent experience the team at Poole have only been able to receive a 3* review. We always aim to deliver the highest level of service to our customers so are saddened that we have not been able to do this. If you could provide more information to us, we would be more than happy to try and make this situation better. If you are willing to provide more feedback, please reach out to the branch on 01202 687000. We look forward to hearing from you. Kind Regards, Leaders
★★★★★ 5/5
GoogleRating only, no written review.
Anthony · 13 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.