5/5
View AgentsSimply the best
Chris and Liza provided excellent professional and friendly service. Goodfellows are exceptionally good value and I would definitely recommend them to others.
Trusted Agent profile · Ponteland, Northumberland
Verified
Goodfellows Estate Agents Ponteland reviews
★★★★★
295 reviews across 3 platforms
11 West Road, Ponteland, Northumberland, NE20 9SU
Goodfellows Estate Agents's office in Ponteland, Northumberland, at 11 West Road, is rated 4.9 out of 5 across 295 reviews on three platforms, including 159 Google reviews rated 4.8.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers61 reviews
Selling a home is a game of two halves. Firstly, there is the valuation, marketing and sale. This was primarily conducted by Chris Goodfellow who met all of our ...Read all 61 from sellers
Buyers17 reviews
I recently purchase a property Goodfellow's were marketing and I was pleasantly surprised by their performance (this isn't a dig, but prior to my transaction, I ...Read all 17 from buyers
Landlords6 reviews
Throughout the purchase of our new home we mainly had contact with Lynne and James. Both were very approachable and ensured that there was a good flow of ...Read all 6 from landlords
About Goodfellows Estate Agents Ponteland
Goodfellows are an innovative, locally based Regional Estate Agents, covering the North East of England, utilising the undoubted power of the internet, which compliments our strategically located offices and property displays. Our aim is simple: to provide Great Service, Great Fees and Great Marketing. We strive to embrace the best of new technology, recently introducing fabulous, fully immersive 360° virtual tours to our armoury of marketing tools, and now providing floor plans as standard on every property. And to ensure the standard we provide is the very best, we have put together one of the most experienced and formidable sales teams in the region. We are now one of the highest rated estate agents in the area., our reviews can be seen in full, continuing the theme of transparency in everything we do, right down to publishing our fees on our website.
Reviews
Every review we hold for the Ponteland office, from every platform, shown as written. First names only.
View Agents5/5
GoogleGreat sale and communication throughout.
Agent replied · 31 December 2023
Thank you Julie
5/5
GoogleGreat team who looked after me well.
Agent replied · 29 October 2023
Great to hear your positive feedback - thank you
5/5
View AgentsAn excellent estate agent
My father's house received an offer within 48 hours and throughout the sales process, the team at Goodfellows provided a sensitive, helpful, proactive and professional service. They could not have been better and i would highly recommend them. If you want sound advice and people you can trust and like, then i would not hesitate to choose Goodfellows. Thank you to all the team. Best wishes, Elaine
5/5
GoogleExcellent professional estate agent who take a genuine interest in helping you navigate through the buying and selling of property - would highly recommend
5/5
GoogleGoodfellows were friendly and helpful from our initial query about the property we bought, right through to when we collected our keys. Nothing was too much trouble. I would highly recommend Goodfellows to anyone looking to sell/ buy a house. Thank you to everyone at the Ponteland office for their help, it is greatly appreciated.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat experience selling and buying with Goodfellows. The Ponteland team are fantastic, extremely knowledge and helpful.
5/5
View AgentsProperty purchase
Extremely efficient and friendly service, Liza kept in touch on a regular basis and managed the process brilliantly
1/5
GoogleVery poor the agent didn't even show up to the showing definitely wouldn't recommend
Agent replied · 30 July 2023
Hi Glenice, we don't have your name registered which we would need for a viewing. We pride ourselves and are recognised for the high standards of service we provide. We are sorry if there has been an error and if you do wish to view a property, please contact us and we will gladly arrange it. Thankyou.
5/5
GoogleReassuring and informative team 😊😊 …
Agent replied · 30 July 2023
Thank you for your review Michelle :-)
5/5
GoogleI would like to congratulate all the staff in the Ponteland office for making this an effortless sale. I have nothing but praise for their professionalism, friendliness and communication.; they were a joy to deal with. Based on this experience I would thoroughly recommend Goodfellows.PositiveResponsiveness, Quality, Professionalism
5/5
View AgentsExcellent customer service and value for money
We were really impressed with the service and attention we received from Goodfellows, from the initial valuation until completion. We were kept well informed of progress, and we could rely upon them to follow up on any issues or delays. We feel they offer very good value for money and a personal service. We wouldn't hesitate in recommending them to other sellers and purchasers.
5/5
View AgentsExcellent service
Chris and Liza are professional, friendly, knowledgeable, and realistic. Thank you for a quick sale. Jane
5/5
GoogleGoodfellows were friendly and helpful from our initial query about the property we bought, right through to when we collected our keys. Nothing was too much trouble. I would highly recommend Goodfellows to anyone looking to sell/ buy a house. Thank you to everyone at the Ponteland office for their help, it is greatly appreciated.
5/5
GoogleEasy to deal with, sensible valuation and good communication at every step
4.2/5
View AgentsPersonal and efficent service
Goodfellows staff dealt sensitively and efficiently with the sale of my late parent's house. Through not fault on their part, this was a difficult sale but they were always happy to talk to you over the phone or by email. They made a difficult process much easier for my husband and I. I would thoroughyl recommenmd them.
5/5
View AgentsAn excellent Estate Agent
Selling my house has just been a stress free experience due to the excellent service which I have received from Goodfellows Estate Agent. They are a truly professional group of people who work together to provide an exceptional level of service and I have no hesitation in recommending them to anyone who is buying, selling or renting a property..
5/5
GoogleExcellent service from Goodfellows Ponteland branch. Always kept informed and responded to all my queries.
5/5
GoogleWould use again without hesitation.
Agent replied · 30 July 2023
Thank you for your review Mr Pilkington, we wish you well in your next property purchase.
5/5
GoogleI was very impressed by Goodfellows they handled things to a very high standard and we're always happy and had the time to listen to our comments and concern or any questions we had, they always followed up with everything in a very short amount of time.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent experience, professional, efficient, personal and friendly
5/5
GoogleGoodfellows sold the house very quickly and efficiently at a good price. They quickly organised a large number of viewings and following this the bidding process. The staff were professional an friendly throughout and kept me closely informed at all times. I would recommend them highly.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe entire team are so caring and professional. They made the stress of finding a new home far less than on previous ocassions. Highly recommended
Agent replied
Thank you Millie!
5/5
GoogleThe entire team are so caring and professional. They made the stress of finding a new home far less than on previous ocassions. Highly recommended
Agent replied · 30 July 2023
Thank you Millie!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Goodfellows Estate Agents Ponteland
What do sellers say about Goodfellows Estate Agents Ponteland?
61 reviews from sellers, rated 4.9 out of 5 on average. For example, Robert wrote: "Selling a home is a game of two halves. Firstly, there is the valuation, marketing and sale. This was primarily conducted by Chris Goodfellow who met all of our ..."
What do buyers say about Goodfellows Estate Agents Ponteland?
17 reviews from buyers, rated 4.9 out of 5 on average. For example, Emma wrote: "I recently purchase a property Goodfellow's were marketing and I was pleasantly surprised by their performance (this isn't a dig, but prior to my transaction, I ..."
What do landlords say about Goodfellows Estate Agents Ponteland?
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Richard wrote: "Throughout the purchase of our new home we mainly had contact with Lynne and James. Both were very approachable and ensured that there was a good flow of ..."
