Trusted Agent profile · Ponteland, Northumberland
Verified
★★★★★
295 reviews across 3 platforms
11 West Road, Ponteland, Northumberland, NE20 9SU
Goodfellows Estate Agents's office in Ponteland, Northumberland, at 11 West Road, is rated 4.9 out of 5 across 295 reviews on three platforms, including 159 Google reviews rated 4.8.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Selling a home is a game of two halves. Firstly, there is the valuation, marketing and sale. This was primarily conducted by Chris Goodfellow who met all of our ...Read all 61 from sellers
I recently purchase a property Goodfellow's were marketing and I was pleasantly surprised by their performance (this isn't a dig, but prior to my transaction, I ...Read all 17 from buyers
Throughout the purchase of our new home we mainly had contact with Lynne and James. Both were very approachable and ensured that there was a good flow of ...Read all 6 from landlords
Goodfellows are an innovative, locally based Regional Estate Agents, covering the North East of England, utilising the undoubted power of the internet, which compliments our strategically located offices and property displays. Our aim is simple: to provide Great Service, Great Fees and Great Marketing. We strive to embrace the best of new technology, recently introducing fabulous, fully immersive 360° virtual tours to our armoury of marketing tools, and now providing floor plans as standard on every property. And to ensure the standard we provide is the very best, we have put together one of the most experienced and formidable sales teams in the region. We are now one of the highest rated estate agents in the area., our reviews can be seen in full, continuing the theme of transparency in everything we do, right down to publishing our fees on our website.
Every review we hold for the Ponteland office, from every platform, shown as written. First names only.
5/5
View AgentsExpress service
Within days of my father's bungalow being put on the market, we had numerous viewings and several offers.. Thanks to the hard work of the staff at Goodfellows,the sale was concluded swiftly and amicably. I would have no hesitation in recommending them to anyone.
5/5
View AgentsVery friendly and efficient
The team at Goodfellows were great when we were trying to buy our property in a hurry. They were there on hand when we needed extra visits or if we needed anything chasing up. Very professional and easy to work with. Thank you
5/5
View Agentshassle free
would certainly recommend this agent as our recent experience,was fantastic.nothing was a trouble,they keep you informed all of the way.we will be using this agent again in the future and would recommend them highly,their rates are really good,and would like to say,thank you, s burn
5/5
View AgentsReliable and good communication
Although our house purchase was quite bumpy goodfellows were a reliable contact who never failed to get back to me and chase responses from solicitors. This was quite a demanding task so I'm really grateful for their help in getting completed and moved finally!
5/5
View AgentsGreat team.
I have no hesitation in recommending this sales agent.. They get on and do the job and at a very competitive price. I wish them all success in the future. Pleasure to deal with and always kept us informed of proceedings.
5/5
View AgentsHighly recommended estate agents
We have nothing but praise for Goodfellows. Everyone was very professional and helpful, nothing was too much trouble. We were kept well informed every step of the way with our house sale and will definitely use them in the future.
5/5
View AgentsSale of property
All of the staff I dealt with during my recent sale of my property were fantastic. They could not do enough for me and they made my move less stressful. I would definitely recommend this office without any doubt.
5/5
View AgentsSharon
Very professional and thorough.
Many thanks Sharon and we hope you are very happy in your new home.
5/5
View AgentsExcellent services and communication
The staff always replied quickly with the information were asked. Also it was asked by them to recommend a solicitor which she was great too.. In general lovely people and very very helpful. I definitly would recommend the angency.
5/5
GoogleRating only, no written review.
5/5
GoogleGoodfellows provided efficient, friendly and professional service: nothing was too much trouble in handling the sale of my mother's house. I would recommend them unreservedly.PositiveResponsiveness, Quality, Professionalism
5/5
View AgentsThorough and Professional
The team at Goodfellows gave a realistic valuation, were positive in their marketing and communicated effectively throughout. They stayed positive and enthusiastic, even when the first sale fell through. I would certainly use them again.
5/5
View AgentsSold and Bought with Goodfellows
I would strongly recommend Goodfellows, they have played a key part in keeping both the sale and purchase of houses on track, a vital link pin in the process. Good value, good service... no complaints at all.
5/5
View AgentsFantastic service
I Can’t fault the service I have received, I highly recommend using them for a swift easy hassle free sale, all staff were professional, friendly, knowledgeable And helpful. Many thanks for all your help.
5/5
View AgentsSuper fast letting of my property within 24 hours
Professional, reliable hassle free agents with personal service and immediate attention. No pressure. They are also cheap than most. Had my 4 bed property let and tenants moved in with in a week. Would highly recommend.
5/5
View AgentsGoodfellows review
We were very happy with Goodfellows in helping us to sell our house. Lisa provided excellent service, always keeping us up to date with what was happening. I would have no reservation in recommending them.
5/5
GoogleExcellent
5/5
View AgentsExcellent professional service .
Goodfellows provided an excellent professional service and gave appropriate advice which enabled us to sell our property..We really appreciated the personal service and frequent updates throughout the process and recommend the company unreservedly.
5/5
View AgentsExcellent service
We were selling my dad's property following a bereavement. We could not have asked for a better service than we received from Goodfellows. Very professional, helpful and empathetic.
5/5
View AgentsFantastic estate agents
Goodfellows estate agents have been very professional, from the valuation....right through to the sale. We were constantly informed right the way through each process. I wouldn't hesitate to use them again.
5/5
View AgentsExcellent
I can not fault the staff of Goodfellow , their communication and knowledge is outstanding. They are all lovely and friendly which made dealing with them a pleasure.
5/5
GoogleRating only, no written review.
5/5
View AgentsExcellent service - we really felt like we knew what was going on at all times
The support we received from Goodfellows was superb. Consistently friendly, efficient and reliable. We felt that we were informed at every stage and that our purchase was in safe hands.
5/5
View AgentsExcellent customer service
The staff were very professional. They followed up any queries quickly and kept us informed about the sale and purchase. Thank you to the whole team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
61 reviews from sellers, rated 4.9 out of 5 on average. For example, Robert wrote: "Selling a home is a game of two halves. Firstly, there is the valuation, marketing and sale. This was primarily conducted by Chris Goodfellow who met all of our ..."
17 reviews from buyers, rated 4.9 out of 5 on average. For example, Emma wrote: "I recently purchase a property Goodfellow's were marketing and I was pleasantly surprised by their performance (this isn't a dig, but prior to my transaction, I ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Richard wrote: "Throughout the purchase of our new home we mainly had contact with Lynne and James. Both were very approachable and ensured that there was a good flow of ..."
