5/5
GoogleOverall excellent experience from start to finish
Agent replied · 30 July 2023
Thank you for your kind words Amrit Thandi, we pride ourselves on good customer service.
Trusted Agent profile · Ponteland, Northumberland
Verified
Goodfellows Estate Agents Ponteland reviews
★★★★★
295 reviews across 3 platforms
11 West Road, Ponteland, Northumberland, NE20 9SU
Goodfellows Estate Agents's office in Ponteland, Northumberland, at 11 West Road, is rated 4.9 out of 5 across 295 reviews on three platforms, including 159 Google reviews rated 4.8.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers61 reviews
Selling a home is a game of two halves. Firstly, there is the valuation, marketing and sale. This was primarily conducted by Chris Goodfellow who met all of our ...Read all 61 from sellers
Buyers17 reviews
I recently purchase a property Goodfellow's were marketing and I was pleasantly surprised by their performance (this isn't a dig, but prior to my transaction, I ...Read all 17 from buyers
Landlords6 reviews
Throughout the purchase of our new home we mainly had contact with Lynne and James. Both were very approachable and ensured that there was a good flow of ...Read all 6 from landlords
About Goodfellows Estate Agents Ponteland
Goodfellows are an innovative, locally based Regional Estate Agents, covering the North East of England, utilising the undoubted power of the internet, which compliments our strategically located offices and property displays. Our aim is simple: to provide Great Service, Great Fees and Great Marketing. We strive to embrace the best of new technology, recently introducing fabulous, fully immersive 360° virtual tours to our armoury of marketing tools, and now providing floor plans as standard on every property. And to ensure the standard we provide is the very best, we have put together one of the most experienced and formidable sales teams in the region. We are now one of the highest rated estate agents in the area., our reviews can be seen in full, continuing the theme of transparency in everything we do, right down to publishing our fees on our website.
Reviews
Every review we hold for the Ponteland office, from every platform, shown as written. First names only.
Google5/5
GoogleGoodfellows were great from start to finish - would recommend
5/5
View Agents8 Laurel Street, Throckley
Goodfellows have recently sold my mother's property in Throckley. They advised me that I should sell the property at a realistic price which led to the house being sold within 6 months.. Goodfellows kept me informed all the way through the process. and I would definitely recommend using them for the professional service they provided..
5/5
GooglePPS - Personal, Professional Service.
5/5
View AgentsVery helpful
Lovely staff who worked hard to push our sale through when the chain was dragging, friendly with great local knowledge
Agent replied · 20 December 2019
Thankyou Sara and wishing you and Ben every happiness in your new home.
5/5
GoogleFriendly and helpful.
5/5
View AgentsExcellent service from day one
Goodfellows were great from day one, start to finish. Couldn't fault the service. I went with them because i googled top estate agents north east, and they were there. I hadn't heard of them before, but glad i chose them. My house sold on day 7, so we were over the moon with that!
5/5
GoogleOutstanding performance from start to finish
Agent replied · 30 July 2023
Thank you for your 5 star review :-)
5/5
View AgentsFive star service
I couldn’t recommend Goodfellows highly enough. I’ve dealt with them on several occasions and have only ever received a great service. They are very professional and are friendly, competent and efficient in what they do. They keep you in touch every step of the way. Use them once and you’ll never go elsewhere!
5/5
View AgentsA refreshing attitude.
Goodfellows sourced tenants and a buyer for us in Ponteland. We found them very professional and friendly, they kept us up to date and informed all the time with prompt responses to any questions/queries we had. A great team who work well together to our benefit and a refreshing change in the market
5/5
View AgentsFirst class
Goodfellows would definitely be my choice again. They are friendly,efficient and professional and they did their utmost to make the sale of our house go through as smoothly and hassle free as possible. I have no reservations in recommending Goodfellows to act in your best interest for the sale of your home
4/5
GoogleGoodfellows were very helpful in guiding us through the process, as well as make sure both solicitors got all the information they needed. Always responded quickly to questions and had a cando approach.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat service from start to finish buying a property with Goodfellows Ponteland. Thank you!
5/5
View Agents8 Grosvenor close
Thank you for making the process simple and keeping us regularly updated on what was happening,
Agent replied · 7 January 2020
Thankyou for that Kelly and I hope you are settling into your new home.
5/5
GoogleVery professional team
Agent replied · 30 July 2023
Thank you for your 5 star review :-)
5/5
GoogleGoodfellows made a very stressful time as easy and uncomplicated as was possible and I’d like to thank them all for their help. I would highly recommend this firm to anyone.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBought & sold a house with Goodfellows, incredible service throughout both transactions. The handover was flawless. Moved out of my old property, handed over the keys and moved into new property in the same day, no fuss. Cannot recommend highly enough.
5/5
View AgentsExcellent professional estate agent.
Professional assessment, excellent marketing and service, brilliant communications both verbally and by email throughout process. Achieved full asking price and saved thousands of pounds on estate agents fees by going with Goodfellows. Have recommended this agent highly to friends and neighbours. Mr & Mrs Morrison Ne 20 9 he
5/5
View AgentsExcellent service
Having just sold my property through Goodfellows, I can say that I was very impressed with all of my interactions, from valuation, through to negotiations, price, everything was perfect, a real professional organisation with staff that are absolutely brilliant. Would certainly recommend these guys 100%.
5/5
GoogleA great team with excellent coordination among them all. They all went the extra mile, from the intern on the front desk, all the way up to the owner. Top marks!
5/5
View AgentsHonest and upfront
I didn't sell my house through them but I wish I had of, I purchased a house they were the agents for and I only knew what was going on because of them. They kept me informed weekly and I would use to sell my house in future!
5/5
View AgentsFirst class service throughout
I was thoroughly impressed with the team in your Ponteland office during our recent house purchase. From start to finish they made things as easy for us as possible and were a breath of fresh air compared to some of the other agents we spoke to.
5/5
GoogleCouldn’t rate Goodfellows any higher, it was a faultless experience buying a house from start to finish and they were always in hand to help out in any way they could. Would thoroughly recommend!PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleMade an offer on a house that we loved. We were advised that we would be given a chance to increase our offer. However we were never contacted and the house was sold shortly after. Be wary.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Goodfellows Estate Agents Ponteland
What do sellers say about Goodfellows Estate Agents Ponteland?
61 reviews from sellers, rated 4.9 out of 5 on average. For example, Robert wrote: "Selling a home is a game of two halves. Firstly, there is the valuation, marketing and sale. This was primarily conducted by Chris Goodfellow who met all of our ..."
What do buyers say about Goodfellows Estate Agents Ponteland?
17 reviews from buyers, rated 4.9 out of 5 on average. For example, Emma wrote: "I recently purchase a property Goodfellow's were marketing and I was pleasantly surprised by their performance (this isn't a dig, but prior to my transaction, I ..."
What do landlords say about Goodfellows Estate Agents Ponteland?
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Richard wrote: "Throughout the purchase of our new home we mainly had contact with Lynne and James. Both were very approachable and ensured that there was a good flow of ..."
