Goodfellows Estate Agents reviews from buyers

★★★★★ 5/5

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Buyer Review - August 2017

I recently purchase a property Goodfellow's were marketing and I was pleasantly surprised by their performance (this isn't a dig, but prior to my transaction, I wasn't aware of Goodfellow's)! Liza (the lady managing the sale) was fantastic, had excellent communication skills and was extremely dedicated to providing updates and ensuring that everyone was on the same page. I'd say that Goodfellows' performance easily surpassed that of my own agent, and I would certainly use them again in the future.

Emma · 29 August 2017

★★★★★ 5/5

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House purchase and sale soon

We have just bought through Goodfellows. When the natural stresses occurred between purchaser and vendors solicitors, Liza was always there (very responsive) and helped to keep things calm and organised . Did above and beyond the role of the estate agent in purchasing a property. To be honest, I think both party's solicitors could have been more pro-active, Liza remained professional throughout - and probably pulled it all together in the end which wasn't her role - thank you Liza. We are about to sell through Goodfellows too. Chris was very professional in valuing our home - in what for us are difficult circumstances. Without any judgement, he valued our home and gave us straight up honest advice for us to consider . There was no pressure at all. I would certainly recommend Goodfellows for buying and selling. Tony Jobling

Anthony · 6 May 2017

★★★★★ 5/5

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Above expectation!

Although this rating is the result of buying a property through Goodfellows, we also know them well having sold a property with them last year (if you are selling, forget the low fees (actually, you can't forget them!!) the wealth of experience and customer service is second to none!). Back to reviewing as a buyer! The whole experience of purchasing a property that is marketed by Goodfellows was completely stress free, Chris and Liza helped us through the viewings, negotiations and purchase with complete professionalism, but also that friendly touch. From initial viewing to completion they were with us all the way - excellent communication not only from themselves but also for us to the vendors and vice versa! Do not hesitate in using Goodfellows to sell your house and make a point of looking for properties marketed by Goodfellows for your purchase - you will not regret it!

Anonymous · 4 February 2017

★★★★★ 4/5

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swift house purchase

Initially I found Goodfellows approachable and very helpful. Throughout the sale I have been assisted every step of the way, there have been ups and downs as expected, I have received sufficient info and advice from Goodfellows and would certainly consider dealing with them in the future. One situation we did have was clarity on exchange dates where a tenant was still in residence at the purchase property. Notice dates were confused and there was a great deal of concern on our part as to how the sale would progress. But, thanks to Christian keeping us pointed in the right direction and a certain amount of commitment from ourselves, the sale continued and with the help of Goodfellows, we have been given the chance to own our own home. Thankyou Liza and Christian for your prompt and efficient service.

Carl · 5 July 2016

★★★★★ 5/5

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fantastic service, highly recommended

Goodfellow's were brilliant. Liza was always on the ball and would do a lot of the things that I had expected would be my job as the buyer (e.g. calling my solicitors). Service was always courteous and professional as well as friendly. I would happily ask this agent to sell my house in the future.

Donna · 13 March 2017

★★★★★ 5/5

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Excellent supportive agency

The agency was flawless throughout the entire process, extremely good communicators and help reassure and correct any issues we had quickly. Liza and Joanne worked very well as a team and made the whole process a lot easier than it could have been. Would highly recommend them.

PW · 28 March 2018

★★★★★ 5/5

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Friendly, helpful, brilliant customer service

We were purchasing a home through good fellows and were so impressed with the professional and friendly manner and great customer service we received. Liza is an absolute credit to the company and was extremely helpful throughout. We would certainly recommend good fellows

Michelle · 4 March 2017

★★★★★ 5/5

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Liza is so helpful!

Liza was really helpful, nothing was trouble for her and she was always so happy to hear from you. she provided updates as and when needed, really couldn't have asked for anyone better to make a stressful situation, stress free!

Andy · 24 April 2017

★★★★★ 5/5

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Absolutely fantastic service

Liza went above and beyond our expectations. Outstanding service and professional throughout. Thank you to Liza and the team! Lisa and Stephen

Lisa · 17 May 2018

★★★★★ 5/5

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Property purchase

Extremely efficient and friendly service, Liza kept in touch on a regular basis and managed the process brilliantly

Marion · 1 April 2016

★★★★★ 5/5

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Honest and upfront

I didn't sell my house through them but I wish I had of, I purchased a house they were the agents for and I only knew what was going on because of them. They kept me informed weekly and I would use to sell my house in future!

KC · 30 July 2016

★★★★★ 5/5

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First class service throughout

I was thoroughly impressed with the team in your Ponteland office during our recent house purchase. From start to finish they made things as easy for us as possible and were a breath of fresh air compared to some of the other agents we spoke to.

Scott · 7 September 2018

★★★★★ 5/5

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Reliable and good communication

Although our house purchase was quite bumpy goodfellows were a reliable contact who never failed to get back to me and chase responses from solicitors. This was quite a demanding task so I'm really grateful for their help in getting completed and moved finally!

AM · 7 September 2016

★★★★★ 5/5

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Excellent services and communication

The staff always replied quickly with the information were asked. Also it was asked by them to recommend a solicitor which she was great too.. In general lovely people and very very helpful. I definitly would recommend the angency.

Maria · 10 December 2017

★★★★★ 5/5

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Excellent service - we really felt like we knew what was going on at all times

The support we received from Goodfellows was superb. Consistently friendly, efficient and reliable. We felt that we were informed at every stage and that our purchase was in safe hands.

Darren · 14 April 2016

★★★★★ 5/5

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Liza Kennedy

Helped us all along through our purchase, chased up outstanding issues and provided us with good advice. Excellent service, top job!

Adrian · 4 September 2018

★★★★★ 5/5

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Brilliant service, great communication throughout. Would highly recommend!!

Rating only, no written review.

Ali · 22 April 2017