5/5
GoogleExcellent service all round.. knowledgeable and friendly. Guided us through the whole rental process.
Trusted Agent profile · Ponteland, Northumberland
Verified
Goodfellows Estate Agents Ponteland reviews
★★★★★
295 reviews across 3 platforms
11 West Road, Ponteland, Northumberland, NE20 9SU
Goodfellows Estate Agents's office in Ponteland, Northumberland, at 11 West Road, is rated 4.9 out of 5 across 295 reviews on three platforms, including 159 Google reviews rated 4.8.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers61 reviews
Selling a home is a game of two halves. Firstly, there is the valuation, marketing and sale. This was primarily conducted by Chris Goodfellow who met all of our ...Read all 61 from sellers
Buyers17 reviews
I recently purchase a property Goodfellow's were marketing and I was pleasantly surprised by their performance (this isn't a dig, but prior to my transaction, I ...Read all 17 from buyers
Landlords6 reviews
Throughout the purchase of our new home we mainly had contact with Lynne and James. Both were very approachable and ensured that there was a good flow of ...Read all 6 from landlords
About Goodfellows Estate Agents Ponteland
Goodfellows are an innovative, locally based Regional Estate Agents, covering the North East of England, utilising the undoubted power of the internet, which compliments our strategically located offices and property displays. Our aim is simple: to provide Great Service, Great Fees and Great Marketing. We strive to embrace the best of new technology, recently introducing fabulous, fully immersive 360° virtual tours to our armoury of marketing tools, and now providing floor plans as standard on every property. And to ensure the standard we provide is the very best, we have put together one of the most experienced and formidable sales teams in the region. We are now one of the highest rated estate agents in the area., our reviews can be seen in full, continuing the theme of transparency in everything we do, right down to publishing our fees on our website.
Reviews
Every review we hold for the Ponteland office, from every platform, shown as written. First names only.
Google5/5
View AgentsDiligence
Absolutely delighted in the service we received during the sale of our bungalow. After three offers fell through and with the help of all at Goodfellows, with a special mention to Liza Kennedy, we finally sold and achieved our asking price. Thank you all for your diligence,
5/5
View AgentsExcellent supportive agency
The agency was flawless throughout the entire process, extremely good communicators and help reassure and correct any issues we had quickly. Liza and Joanne worked very well as a team and made the whole process a lot easier than it could have been. Would highly recommend them.
5/5
GoogleDelighted with Goodfellows. They made the process as simple as possible and we're able to get hold of scarce resources in a timely manner.
Agent replied · 10 December 2024
Thank you for using Goodfellows, it's great to hear you are happy with the service we offer.
5/5
View AgentsGreat service!
Thanks to all lovely staff at Goodfellows Ponteland (Lynne, Kerry, James and Chris ) for a terrific, first class service. My property sold immediately. The service and customer service was terrific and faultless. Well done to you all! Thank you
5/5
View AgentsExcellent service - Goodfellows go above and beyond
Would highly recommend Goodfellows. I sold my flat with Goodfellows and the team went above and beyond for me when my buyer pulled out at the eleventh hour. Excellent communications and Liza is possibly the most patient person I have ever come across.
5/5
View AgentsFriendly, helpful, brilliant customer service
We were purchasing a home through good fellows and were so impressed with the professional and friendly manner and great customer service we received. Liza is an absolute credit to the company and was extremely helpful throughout. We would certainly recommend good fellows
5/5
GoogleFriendly, knowledgeable and professional staff. I can’t rate this office who dealt with house purchase highly enough. They were swift with returning my calls and emails and made the whole process a lot less stressful
5/5
GoogleI initially approached Goodfellows as I was interested in a property they were selling and was impressed by the level of professionalism I received as a potential buyer. I liked that fact that their fees are published and transparent (not like other agencies which were offering to “match” other prices and made me wonder if I was getting a good deal or not!). The Goodfellows team stayed in contact throughout the sale process and were impressively quick and efficient at arranging viewings. Every team member I spoke to was friendly and on the ball. An excellent service overall!PositiveResponsiveness, Professionalism, Value
5/5
View AgentsExcellent Service at a Very Good Price
I was first attracted to Goodfellow's by its pricing structure. I need not have worried about the service. I felt Chris and Liza had everything covered and always kept me in the loop. I recommend Goodfellow's to any other sellers without hesitation.
5/5
View AgentsA great combination of smart with friendly service.
Moving is stressful but Liza and Chris were very supportive and nothing seemed to be a problem for them. They seem like friends but also very professional. I would recommend Goodfellows to anyone thinking of moving. I love my new home.
5/5
View AgentsLiza is so helpful!
Liza was really helpful, nothing was trouble for her and she was always so happy to hear from you. she provided updates as and when needed, really couldn't have asked for anyone better to make a stressful situation, stress free!
5/5
GoogleGoodfellows Ponteland have been amazing!!! Excellent service from start to finish with the move to our new home. Thank you so much for all your help. Mr and Mrs Clark.
Agent replied · 30 July 2023
Thank you for your review, we are very pleased to hear you are happy with the service received.
5/5
GoogleWe have used Goodfellows previously to our current sale and find their valuations are fair and correct. Photographs are carefully composed, showing features to best advantage. Good clear reliable communication. I am happy to recommend this company.
5/5
View AgentsCan't fault the service
I would like to thank Chris and Lisa for their help and support with selling my house. The feedback I received from Lisa was far better than other agents that I've tried. Would (and have) highly recommend to anyone.
5/5
View AgentsHouse sold - great service
This was my first time using Goodfellows and I have no problem recommending them after finding a very professional service which was competitively priced. Liza Kennedy is a joy to work with.... friendly, efficient.... she kept things on track.
5/5
View Agentssold and bought using Goodfellows
We used Goodfellows to sell two properties and purchase one. We found Chris and Liza very professional, friendly and easy to talk to - they knew their 'stuff'. Everything went smoothly and would highly recommend using Goodfellows.
5/5
View AgentsProfessional service at a sensible rate.
We are very happy with the service we received, when selling our house in Darras Hall. Chris and Lisa provided a very professional service at a sensible price. I can highly recommend them. Belinda & Andrew Young.
5/5
View Agents44 Parklands, Darras Hall
The speed in which they found us a tenant was excellent . All dealings with both James and particularly Joanne were very professionally carried out and queries dealt with promptly. Lisa is always helpful.
5/5
View AgentsAmazing
Could not recommend Goodfellows highly enough. They are prompt, accurate, and are on your side every step of the way wanting the best deal for everyone involved. I bought my current house through them and looked to rent my old house out through them too. I put my old house up for rent with one other estate agent, but it was Goodfellows that got all of the appointments and got all of the interested clients. They are friendly, professional and I wouldn’t even think of going with anyone else now other than Goodfellows! 10/10
5/5
View AgentsFantastic professional team.
Recently completed on our purchase, throughout the process the Goodfellows team in Ponteland were fantastic always proactive and attentive during the conveyancing process - would highly recommend this very professional estate agent.
5/5
View AgentsHighly recommended
Would not hesitate in recommending Goodfellows. Chris and Liza are very experienced professionals and always on hand for help and advice. They keep you updated throughout the whole process. Keep up the great work!
5/5
View AgentsExcellent professional service
Liza Kennedy worked very hard to ensure my cottage sales completed. I found her very professional and pro active when there were issues and she kept me well informed . Thank you
5/5
GoogleGoodfellows helped us through every step of our sale and everyone was lovely to deal with. Anything we asked was always dealt very promptly and we always received excellent advice .
Agent replied · 30 July 2023
Thank you for your 5 star review :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Goodfellows Estate Agents Ponteland
What do sellers say about Goodfellows Estate Agents Ponteland?
61 reviews from sellers, rated 4.9 out of 5 on average. For example, Robert wrote: "Selling a home is a game of two halves. Firstly, there is the valuation, marketing and sale. This was primarily conducted by Chris Goodfellow who met all of our ..."
What do buyers say about Goodfellows Estate Agents Ponteland?
17 reviews from buyers, rated 4.9 out of 5 on average. For example, Emma wrote: "I recently purchase a property Goodfellow's were marketing and I was pleasantly surprised by their performance (this isn't a dig, but prior to my transaction, I ..."
What do landlords say about Goodfellows Estate Agents Ponteland?
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Richard wrote: "Throughout the purchase of our new home we mainly had contact with Lynne and James. Both were very approachable and ensured that there was a good flow of ..."
