Trusted Agent profile · Ponteland · Northumberland

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Goodfellows Estate Agents Ponteland reviews

4.9

★★★★★ Excellent

295 reviews across 3 platforms

11 West Road, Ponteland, Northumberland, NE20 9SU

Goodfellows Estate Agents's office in Ponteland, Northumberland, at 11 West Road, is rated 4.9 out of 5 across 295 reviews on three platforms, including 159 Google reviews rated 4.8.

Google logo

4.8 / 5

159

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

132

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Goodfellows Estate Agents Ponteland

Goodfellows are an innovative, locally based Regional Estate Agents, covering the North East of England, utilising the undoubted power of the internet, which compliments our strategically located offices and property displays. Our aim is simple: to provide Great Service, Great Fees and Great Marketing. We strive to embrace the best of new technology, recently introducing fabulous, fully immersive 360° virtual tours to our armoury of marketing tools, and now providing floor plans as standard on every property. And to ensure the standard we provide is the very best, we have put together one of the most experienced and formidable sales teams in the region. We are now one of the highest rated estate agents in the area., our reviews can be seen in full, continuing the theme of transparency in everything we do, right down to publishing our fees on our website.

Reviews

Every review we hold for the Ponteland office, from every platform, shown as written. First names only.

5/5

Facebook

We went to view a property last week, and although the property was not the one for us the lovely lady showing us around was so welcoming and could not of done more to help us in our search.. I want to say it was Sylvia but I’m not 100% sure. All the same, as a buyer I would not hesitate to view another property advertised with yourselves, very professional and helpful!

Kayleigh · 1 April 2021

Agent replied

Ahh thanks! It was indeed Sylvia. She loves showing prospective buyers around our properties and hopefully she’ll be able to show you your perfect dream home soon!

5/5

Google

Great service across the board from the first interaction to completion. Kept me informed on progress from end to end and were always a pleasure to deal with. A great example of how to do things correctly !!

Mike · 9 August 2025

5/5

Google

I was an overseas buyer, and a little concerned the additional complexity would make it harder to be a priority, However could not be more wrong! Engaging, timely on communication, understanding of the additional complexity and found them balanced between seller and buyer.

John · 13 June 2025

5/5

Google

Goodfellows were professional, informative and extremely hard-working, they all went out of their way to keep everything on track and keep me updated throughout the process. I have sold a number of properties in the past and Goodfellows are by far the best estate agent I have used, certainly worth their fees, which were incredibly reasonable.

Sarah · 19 December 2024

5/5

Facebook

Most people are complaining about the pandemic disaster, they can not afford $500 there is no job soI saw a review on investment tried it with $500, even though they are lower cost of investment.starting from the range of $500 but I got a multiplication of my funds to over $10,000.00 in a weektime it's magical because I never believe until I gave it a trial that is why I need to post an epistle ofthis online.If you are scared to invest a little bit of your money? Why you make excuses to someone else who isgetting paid!!!!! invest in your future so interested investor should not hesitate to reach them viaWhatsApp: +1(609)701-2234Email:elizabethbays70@gmail.comFacebook: Elizabeth Bays

Pally · 14 August 2023

5/5

Google

Bought, sold and had Goodfellows manage a let property for us also. Would not hesitate to use them again, right from start to end they are fantastic. We dealt with Lynne and Kerry mainly and both were superb, cannot fault Goodfellows one bit.

Morgan · 30 July 2022

5/5

Google

Impressed with the open and professional service provided by Goodfellows from the initial valuation meeting to the handing over of keys following the completion of the sale of property. I would have no hesitation in recommending friends and family to appoint Goodfellows Estate Agents should they wish to sell a property.

Kathryn · 1 May 2023

Agent replied · 30 July 2023

Thank you for your kind review, we are very pleased you received great customer Service and that you would recommend us.

5/5

The Trusted Agent
Landlord

Excellent personal service

I have used Goodfellows since Chris started up on his own some 2 or 3 years ago to let various properties. Always in that time I have had a very personal, friendly and business like service from Chris, Liza, Joanna and James and would have no hesitation in recommending them to buyers, sellers, landlords or tenants.

Clare · 27 April 2018

5/5

The Trusted Agent
Seller

Highly recommended

Goodfellows have been superb to deal with during the sale of our house in Darras Hall. Their small team meant great personal service every time. Paying an upfront fee resulted in saving over ten thousand pounds compared to other local agents, without any reduced service level and commitment. A big thank you to Chris and Liza.

Mark · 14 July 2017

5/5

The Trusted Agent

Goodfellows successfully sold our property, offering good advice throughout.

All the staff we had contact with at Goodfellows in Ponteland were very helpful and thorough in selling our property.

Vivienne · 6 November 2019

Agent replied · 20 December 2019

Many thanks Vivienne.

5/5

The Trusted Agent
Seller

Great service and great rates.

What a great estate agent. Liza dealt with our sale for the most part and nothing was ever too much effort. She made sure to keep up updated at all times throughout. Had dealings with Chris Goodfellow also during the process and he was equally accommodating. Sold our house to the first viewer in 1 week!!

Ryan · 1 July 2016

5/5

The Trusted Agent

Thank you!

We sold and bought our houses through Good fellows. I simply can not recommend a better estate agents. Their customer service was superb. Special mention to Joanne and Liza who were timely, efficient and extremely professional at all times. They made an incredibly stressful time bearable and for that I can't thank them enough.

Zoe · 30 July 2018

5/5

The Trusted Agent
Buyer

fantastic service, highly recommended

Goodfellow's were brilliant. Liza was always on the ball and would do a lot of the things that I had expected would be my job as the buyer (e.g. calling my solicitors). Service was always courteous and professional as well as friendly. I would happily ask this agent to sell my house in the future.

Donna · 13 March 2017

5/5

Google

Superb throughout, sale and purchase both handled very well.

Dean · 3 April 2025

Agent replied · 17 April 2025

Thank you Dean, we are very happy that all went well.

5/5

The Trusted Agent

Helpful & always on hand

As a first time buyer I found the buying process daunting but Lynne and her team at Goodfellows in Ponteland were great every step of the way. Always on hand to answer questions and happy to explain how things worked. I really appreciate the team's support, swift answers and friendly manner.

Ruth · 14 October 2019

5/5

The Trusted Agent
Seller

Excellent customer service and value for money

Goodfellows were recommended to me by a friend. From the outset I felt comfortable that Goodfellows understood the market and would help me sell my property. This proved to be the case, both Chris and Liza were very helpful and professional. I have already recommended Goodfellows to friends and will continue to do so.

Robin · 7 March 2017

5/5

Google

Great company and excellent service!

Julie · 13 March 2026

5/5

Google

Chris, Lynne, and all the staff at Goodfellows Ponteland have been extremely efficient, and gone the extra mile for us in our recent property sale and purchase. We highly recommend their services and will definately use them again. FIVE STARS!!PositiveResponsiveness, Professionalism, Value

Ed · 27 August 2021

5/5

The Trusted Agent
Seller

Fantastic friendly service

Chris and Liza from Goodfellows provided an excellent, professional service. Chris valued our property realistically, and the low fees they charged were fantastic value for money! I wouldn't hesitate to recommend them, they found us a buyer within four weeks and managed the process from start to finish in a friendly, professional way.

Angela · 17 February 2016

5/5

Google

Fabulous service - thanks a lot to all the team at Goodfellows! These guys really know the market.

Vanessa · 13 November 2025

5/5

The Trusted Agent
Seller

great service at a very reasonable price

I have been extremely pleased with the service I have received from Chris and Liza. Throughout my rather complicated house sale they were very efficient, pleasant and reassuring.. They found viewings quickly, gave me speedy feedback and informed me of developments straightaway.. Altogether a great service at a very reasonable price.

Ann · 23 May 2017

5/5

Google

Goodfellows were excellent from first contact right through the whole process of viewing, applying and renting my new property.

Mick · 13 October 2025

5/5

The Trusted Agent
Seller

Personal and professional service at competitive rates

There was a high level of communication throughout the transaction Lisa in particular was in constant communication and we were kept abreast of the proceedings at all times Ultimately the sale went through with no fuss at all . I wouldn't hesitate in recommending Chris Goodfellow as an agent

Jane · 23 June 2017

5/5

The Trusted Agent

Great Team

The team at Goodfellows were great very Professional service, excellent team to work with, Lynne Pearse, Office Manager was very patient when we came across some hurdles We at Graysons Property letting would definitely recommend using them for the professional service they provided, Thanks again Tony

Anthony · 11 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Goodfellows Estate Agents Ponteland

What do sellers say about Goodfellows Estate Agents Ponteland?

61 reviews from sellers, rated 4.9 out of 5 on average. For example, Robert wrote: "Selling a home is a game of two halves. Firstly, there is the valuation, marketing and sale. This was primarily conducted by Chris Goodfellow who met all of our ..."

What do buyers say about Goodfellows Estate Agents Ponteland?

17 reviews from buyers, rated 4.9 out of 5 on average. For example, Emma wrote: "I recently purchase a property Goodfellow's were marketing and I was pleasantly surprised by their performance (this isn't a dig, but prior to my transaction, I ..."

What do landlords say about Goodfellows Estate Agents Ponteland?

6 reviews from landlords, rated 5.0 out of 5 on average. For example, Richard wrote: "Throughout the purchase of our new home we mainly had contact with Lynne and James. Both were very approachable and ensured that there was a good flow of ..."

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