5/5
View AgentsHolly
Holly from the poncanna branch was very professional and a credit to the company. Very helpful and always had a smile on her face. Thank you.
Trusted Agent profile · Pontcanna, Cardiff
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Moginie James Estate Agents Pontcanna reviews from tenants
★★★★★
44 reviews from tenants · all 479 reviews
12 Sneyd Street, Pontcanna, Cardiff, CF11 9DL
44 reviews of Moginie James Estate Agents's Pontcanna office come from tenants, rated 4.9 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.
Reviews from tenants
44 reviews from tenants, from every platform, shown as written. First names only.
View Agents5/5
View AgentsExcellent service by Sarah Jones. and helped me achieve the property I wanted
MG have been efficient and reliable. Rhys was great showing me around the property and Sarah has been really supportive.... will use you again and recommend.
5/5
View AgentsAdrian was very friendly and helpful when I went to my viewing. Very professional and would recommend both Adrian and Moginie James.
5/5
View AgentsFriendly, genuine and helpful!
My wife and I have rented a flat through Moginie James for the last year and a half that we have loved living in. We have been very impressed with their excellent service and Adrian in particular has been brilliant with the whole moving out process. He has been very helpful, kept us updated and answered any questions we had. I would highly recommend them to anyone!
5/5
View AgentsGreat experience after relocation
Adrian was extremely helpful and knowledgeable with regards to the moving process and helping get the offer agreed:
5/5
View Agentsissues with pigeons and meter reads.
I would like to say that beth has been fab by helping me with my issue ourside of my property and this has since been rectified she made a few calls and Bam!!! Its all.sorted. Also re the meter reading i have been struggling to get from caretaker again beth spoke to a colleague and this was sorted. She really is.fab. Thank you.
5/5
View AgentsFriendly, knowledgeable and honest.
Adrian showed us the flat we were interested in. He was really friendly and honest about the whole process and provided us with loads of information. He was more than happy to answer all of our questions and most importantly he didn't seem to be in a hurry and finish the viewing quickly like many agents do. Really professional, thank you.
5/5
View AgentsBrilliant service, definitely recommend
From the moment I was contacted regarding the potential let of a property the agent I dealt with was brilliant. He chased up any questions he was hesitant on and got back to me unlike other agents for Moginie James. He was very professional and made everything very clear with ease.
5/5
View Agentsefficient caring and reliable
Nathan delt with the maintenance issue with companssion and efficency. I was worried to call in repairs as I dont like to be a bother but he was friendly and made me feel at ease and had the repairs done very promptly which made me feel safe. Thankyou Nathan.
5/5
View AgentsMoginie James - Pontcanna Branch - Sarah & Rhys
The team at Moginie James Pontcanna branch have been really helpful from start to finish, and have made the whole process very easy. They have kept me updated at each stage of the process, and have been very professional throughout. Would gladly recommend this agent in future.
5/5
View AgentsExcellent
My friend and I saw many properties over the course of a weekend and many agents. Adrian and Charlotte from Moginie James Estate Agents were by far the most friendly, professional and helpful. Would definitely to go them again for future property advice. Many thanks!
5/5
View AgentsExcellent agents
Moginie James and their staff have been excellent to deal with and have made our move easy and enjoyable. All staff have been extremely friendly and easy to communicate with and have gone the extra mile to ensure everything went smoothly. Highly recommend
2/5
View AgentsELECTRICITY REPAIR WORKS
Took long time to fix the electricity switch and heater and reluctant to demonstrate the use of heaters/boilers.in the property when moved in. Need to consider demonstrating the boilors and heaters when a new tenent moves in. Good quality of repair work.
5/5
View AgentsGreat service, very thorough.
Great service and easy to deal with. Easy to get in contact with and respond to tenants enquiries quickly. They where very thorough in inspecting the property and making sure everything was in order before we moved in.
5/5
View AgentsExcellent service
Very easy to work with, very quick to reply and very helpful with any questions we had. Appreciated that he kept us up to date with any progress of the situation.
5/5
View AgentsConsistent, professional and timely help
Thank you so much for always being there to hep with our issues at the drop of a hat. I would highly recommend you to anyone looking for an estate agent.
4/5
View AgentsExcellent service!
We have been tenants for 6.5 years and it was indeed a very good experience!
5/5
View AgentsFriendly, professional, helpful and great communication!
Overall great service and would definitely use Moginie James again! Thanks
5/5
View AgentsOne of the best in Cardiff!
Efficient, fair and highly professional. What more could you ask for?
5/5
View AgentsGood service.
No issues highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions from tenants about Moginie James Estate Agents Pontcanna
What do tenants say about Moginie James Estate Agents Pontcanna?
44 reviews from tenants, rated 4.9 out of 5 on average. For example, Jack wrote: "I have yet to rent my property from Moginie James however the help that I have been receiving along the way during the referencing procedure has been fantastic ..."
How do you know a review is from one of the tenants?
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
