5/5
The Trusted AgentTop service and friendliness
Bought a property. Claire showed us around, Liz was the interface with the owner, and Michelle progressed it. Very professional. Would highly recommmend.
Trusted Agent profile · Pontcanna · Cardiff
Verified
Moginie James Estate Agents Pontcanna reviews
★★★★★
497 reviews across 3 platforms
12 Sneyd Street, Pontcanna, Cardiff, CF11 9DL
Part of Moginie James Estate Agents, see every office.
Moginie James Estate Agents's office in Pontcanna, Cardiff, at 12 Sneyd Street, is rated 4.7 out of 5 across 497 reviews on three platforms, including 337 Google reviews rated 4.7.
337
Reviews on Google
This office
37
Reviews on Facebook
Business-wide
123
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers28 reviews
Excellent sales particulars and great feedback on all viewings. Special mention to Chris the Pontcanna Manager, straight talking, no frills, just results. Also ...Read all 28 from sellers
Buyers14 reviews
Chris, Liz and the team at the Pontcanna office are consummate professionals who made the house buying process easy and fun! As our go-to person in the office ...Read all 14 from buyers
Landlords24 reviews
We found using Sarah and Moginie James absolutely amazing for helping us to rent our house out. I could not have asked for better support from the start to the ...Read all 24 from landlords
Tenants44 reviews
We recently sold our house, and the sale fell through on the day of exchange. We had already put down a deposit for a rental property with another agent, and ...Read all 44 from tenants
About Moginie James Estate Agents Pontcanna
Founded in 2001, we are Cardiff’s leading independent estate agency. With 5 offices across the city we are specialists in residential sales, lettings, property management and the investment markets. We’re proud to be independent, which gives us flexibility and means we react speedily to market conditions. We’re equally quick to adopt the latest marketing innovation, offering our clients maximum exposure via a suite of complementary promotional tools to showcase your property at it’s best. Our 53 strong team is our biggest asset, dedicated and enthusiastic staff who are committed to ‘going the extra mile’, and who each possess in-depth industry knowledge backed by professional qualifications. We’re members of ARLA, ALMA, NAEA, The Property Ombudsman and the Tenancy Deposit Scheme, a sure sign that you’re dealing with a reputable and respected agent. We’ve also recently been appointed as the South Wales agent for Fine & Country, the world renowned agents for luxury residential properties, and we’ve been hand picked to serve as Cardiff’s sole agent for the Relocation Agent Network, all of which means, whatever your property and whatever your situation, you’re in very safe hands with us.
Reviews on The Trusted Agent
Showing 118 reviews on The Trusted Agent only. Show every review
The Trusted Agent5/5
The Trusted AgentExcellent service - lettings
Becky, Rhys and Sarah have been excellent and a great help throughout the process of letting out my property. I would highly recommend their services.
5/5
The Trusted AgentQuality property management!
What can I say? Bethan Hughes. I cannot thank you enough for the quality, urgency and care you put into every request I make, in order to give you optimum performance in the management services you provide me and my tenants. As a landlord committed to ensuring their tenants get a quality home, you help me achieve this. I cannot ask for more. Thanks ever so. Keep up the fantastic work! Sanjay.
5/5
The Trusted AgentMaintenance work
Nathan Dodd has been great from his timely communication to actual solving the problem. A credit to your business. Thankyou and well done
5/5
The Trusted AgentAdrian was very friendly and helpful when I went to my viewing. Very professional and would recommend both Adrian and Moginie James.
5/5
The Trusted AgentFriendly, genuine and helpful!
My wife and I have rented a flat through Moginie James for the last year and a half that we have loved living in. We have been very impressed with their excellent service and Adrian in particular has been brilliant with the whole moving out process. He has been very helpful, kept us updated and answered any questions we had. I would highly recommend them to anyone!
5/5
The Trusted AgentGreat experience after relocation
Adrian was extremely helpful and knowledgeable with regards to the moving process and helping get the offer agreed:
5/5
The Trusted AgentVery helpful
Checkout was sorted within a matter of minutes. Bethan was really helpful and prompt in her advice.
5/5
The Trusted Agentissues with pigeons and meter reads.
I would like to say that beth has been fab by helping me with my issue ourside of my property and this has since been rectified she made a few calls and Bam!!! Its all.sorted. Also re the meter reading i have been struggling to get from caretaker again beth spoke to a colleague and this was sorted. She really is.fab. Thank you.
5/5
The Trusted AgentCourteous, careful, thorough , and diligent service throughout..
Staff athe Pontcanna office were always helpful, responsive and very well informed. I felt they knew their market well and provided me with a brilliant sales service at all times. I trusted their judgement and we concluded the sale of my property well within the timeframe I needed. Wonderful cafe nearby as well - a real plus! Thank you. Penny Wainwright December 2015
5/5
The Trusted AgentFriendly, knowledgeable and honest.
Adrian showed us the flat we were interested in. He was really friendly and honest about the whole process and provided us with loads of information. He was more than happy to answer all of our questions and most importantly he didn't seem to be in a hurry and finish the viewing quickly like many agents do. Really professional, thank you.
5/5
The Trusted AgentServices to Landlords
Nathan and the maintenance team have recently undertaken work on a number of issues for us. As a landlord the service is just what is needed to ensure the properties are well maintained. This is another example of the 5 star service provided by the MJ Team experienced when Renting, Buying or Selling houses... Gareth
5/5
The Trusted AgentTremendous and hard working team at Moginie James, Pontcanna
Both my husband and I have been totally thrilled at the level of service we have received from both the sales and sales progression team. We have had constant updates, clear information and accurate advice. Can't rate them highly enough - they have made selling our quirky little house an absolute breeze.
5/5
The Trusted AgentBrilliant service, definitely recommend
From the moment I was contacted regarding the potential let of a property the agent I dealt with was brilliant. He chased up any questions he was hesitant on and got back to me unlike other agents for Moginie James. He was very professional and made everything very clear with ease.
5/5
The Trusted AgentMoginie James letting service
I instructed Moginie James to let a flat and they managed to arrange 7 viewings within 24 hours of instructions, leading to new tenants moving in the following week at a rent which was more than we expected. Overall, an excellent and prompt service from friendly and helpful staff .
5/5
The Trusted Agentefficient caring and reliable
Nathan delt with the maintenance issue with companssion and efficency. I was worried to call in repairs as I dont like to be a bother but he was friendly and made me feel at ease and had the repairs done very promptly which made me feel safe. Thankyou Nathan.
5/5
The Trusted AgentMoginie James - Pontcanna Branch - Sarah & Rhys
The team at Moginie James Pontcanna branch have been really helpful from start to finish, and have made the whole process very easy. They have kept me updated at each stage of the process, and have been very professional throughout. Would gladly recommend this agent in future.
5/5
The Trusted AgentExcellent Friendly Welsh Communication
Every stage from valuation to excepting an offer was done in a friendly yet professional manner. Being a Welsh speaker meant that I could communicate in both languages. This was an excellent attribute and the reason we chose this estage agent over others in the area.
5/5
The Trusted AgentExcellent
My friend and I saw many properties over the course of a weekend and many agents. Adrian and Charlotte from Moginie James Estate Agents were by far the most friendly, professional and helpful. Would definitely to go them again for future property advice. Many thanks!
5/5
The Trusted AgentHighly professional, determined and attentive to detail.
I commend the agency. They were always highly professional, determined and attentive to detail in the sale of my flat in Cardiff. They maintained good contact with me so I was never left guessing what was going on, which gave me confidence in their services.
5/5
The Trusted AgentExcellent agents
Moginie James and their staff have been excellent to deal with and have made our move easy and enjoyable. All staff have been extremely friendly and easy to communicate with and have gone the extra mile to ensure everything went smoothly. Highly recommend
2/5
The Trusted AgentELECTRICITY REPAIR WORKS
Took long time to fix the electricity switch and heater and reluctant to demonstrate the use of heaters/boilers.in the property when moved in. Need to consider demonstrating the boilors and heaters when a new tenent moves in. Good quality of repair work.
5/5
The Trusted AgentWe have been using Moginie James since they first started in 2001 and we have always been very impressed by their high level of service and professionalism. We would highly recommend them to anyone looking to rent or buy a property.
5/5
The Trusted AgentVery Impressed
Overall I was very impressed with the service provided by the team at Moginie James. From the initial viewing right through to completion they were helpful and supportive of all my needs, I would definitely recommend using them
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Questions about Moginie James Estate Agents Pontcanna
What do sellers say about Moginie James Estate Agents Pontcanna?
28 reviews from sellers, rated 4.9 out of 5 on average. For example, Thomas wrote: "Excellent sales particulars and great feedback on all viewings. Special mention to Chris the Pontcanna Manager, straight talking, no frills, just results. Also ..."
What do buyers say about Moginie James Estate Agents Pontcanna?
14 reviews from buyers, rated 4.9 out of 5 on average. For example, Charlotte wrote: "Chris, Liz and the team at the Pontcanna office are consummate professionals who made the house buying process easy and fun! As our go-to person in the office ..."
What do landlords say about Moginie James Estate Agents Pontcanna?
24 reviews from landlords, rated 5.0 out of 5 on average. For example, Chloe wrote: "We found using Sarah and Moginie James absolutely amazing for helping us to rent our house out. I could not have asked for better support from the start to the ..."
What do tenants say about Moginie James Estate Agents Pontcanna?
44 reviews from tenants, rated 4.9 out of 5 on average. For example, Sue wrote: "We recently sold our house, and the sale fell through on the day of exchange. We had already put down a deposit for a rental property with another agent, and ..."
Want Moginie James Estate Agents to help?
Tell us what you need and we'll pass your enquiry to Moginie James Estate Agents and up to three other top-rated agents near Pontcanna.
