5/5
GoogleDan is always very professional and manages to sort out any queries or problems with our properties promptly.
Trusted Agent profile · Plymouth · Devon
Verified
Martin & Co Plymouth reviews
★★★★★
1,421 reviews across 3 platforms
27 Mutley Plain, Plymouth, Devon, PL4 6JG
Part of Martin & Co, see every office.
Martin & Co's office in Plymouth, Devon, at 27 Mutley Plain, is rated 4.7 out of 5 across 1,421 reviews on three platforms, including 1,204 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
Google5/5
GoogleI am very satisfied with the level of service I receive from Martin and Co. My main point of contact is Dan Troman who is a consumate professional. He deals with all maintenance issues with great efficiency, which means that, as a landlord, I can sleep at night.
5/5
GoogleWe had a really good experience with Martin & Co. Michael in particular was very helpful and accommodating throughout the whole process, responding quickly to any queries we had and taking the time to fully explain what was required of us at each stage.
5/5
GoogleMany thanks to Sophie for her resolution of a few teething problems getting me into my new rented apartment.
5/5
GoogleJust started letting as a student, we caused hassle trying to sign up but as soon as we completed our responsibilities the tenancy was done in a matter of day and all staff are helpful and friendly!
Agent replied · 7 April 2023
Ben, We know that pre-tenancy issues aren't always straightforward and every tenancy is different. We do try to be as flexible and supportive as we possibly can be and I'm glad that we were able to steer matters forward for you. Kind Regards, Chris Whitaker Martin & Co - Executive Lets
5/5
GoogleMartin and Co is very helpful company. Louise showed me this beautiful property and I always get an immediate response from her to any queries I have. I recommend this company to all those who are looking a property to rent.
5/5
TrustpilotProfessional and Friendly
I have found everyone at Martin & Co who I have dealt with to be professional, courteous and friendly. Abigail has in particular been extremely helpful in finding suitable tenants for my property. She has a calm manner which helps to put you at ease combined with good guidance on any queries I raised. I wouldn’t hesitate to recommend Martin & Co.
5/5
GoogleI honestly can’t put into words how much I appreciate all the hard work from Abigail in Lettings at Martin&Co has done for me and my family. Answer any questions we had, kept us up to date on every process! Super friendly so hardworking and overall an absolute star. Thankyou soo soo much! You have made a whole family so excited for our new adventurePositiveResponsiveness, Professionalism
5/5
GoogleAbi and Beth have been amazing from start to finish helping me find a perfect house for me and my daughter. Nothing but professional and so helpful and friendly would definitely recommend to anyone best customer service.
Agent replied
Sophie, Thank you for taking the time to feedback. Abi is extremely pleased to hear that you are so happy with your new home. We try our very best to match tenants to beautiful homes. I'm also very glad that you would recommend us as letting agents in Plymouth to your friends. Kind Regards, Chris
5/5
GoogleJust started letting as a student, we caused hassle trying to sign up but as soon as we completed our responsibilities the tenancy was done in a matter of day and all staff are helpful and friendly!
Agent replied
Ben, We know that pre-tenancy issues aren't always straightforward and every tenancy is different. We do try to be as flexible and supportive as we possibly can be and I'm glad that we were able to steer matters forward for you. Kind Regards, Chris Whitaker Martin & Co - Executive Lets
5/5
TrustpilotGreat service from beginning to end
Great service from beginning to end. Emily was very proactive and professional through out the transaction with a friendly approach.
5/5
GoogleLouise has been so helpful and responsive through the process!
5/5
GoogleGood, honest valuation from Chris; fantastic negotiation and sales chase from Clare Lash-Williams. A good, hard-working company of integrity and performance. Thanks.
5/5
GoogleHaving used Martin & Co for the sale of my property. I can't say enough how much Emma, Tom and Janine are very professional and very helpful with everything I have had to deal with in the sale of the property. I would highly recommend Martin & Co.
5/5
GoogleThe Maintenance team, managed by Mark Everard at Martin & Co. are very efficient and helpful. As a contractor for numerous agencies, I find them also very friendly, approachable and assist with any issues arising. That would be Aidan, Tracey, Abi, Lucy, Marf F, Dan and Kim.
5/5
GoogleMe and my partner moved into a property through Martin & Co and Mark Evered my property manager has gone above and beyond with helping sort a few teething problems we were having with the property even going out of his way to come around in his own time to look at one of the problems were havingPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe Maintenance team, managed by Mark Everard at Martin & Co. are very efficient and helpful. As a contractor for numerous agencies, I find them also very friendly, approachable and assist with any issues arising. That would be Aidan, Tracey, Abi, Lucy, Marf F, Dan and Kim.
5/5
GoogleLouise was thorough, efficient and most important, reliable. Recommended most definitely!
5/5
TrustpilotHas a great experience from James who…
Has a great experience from James who found me a last minute apartment for me and my girlfriend. Great agency, great lad. Thanks for all your help
5/5
GoogleChris and Merri are a breath of fresh air. They are friendly, approachable and trustworthy and I personally recommend trying their services.
5/5
TrustpilotAmazing service overall
Louise and Martha have been so helpful throughout this stressful process, I am very grateful for all of their interest and efforts to make this as easy as possible. Really professional and very satisfied with their services, fully deserving the 5 stars!
5/5
GoogleMike Cowells dedication to finding you the right property is just outstanding. You couldnt ask for a more attentive letting agent. He goes above and beyond and this has resulted in very happy tenants. If I could give him more than a 5 star rating I would!
5/5
GoogleA really professional agency. Very responsive and helpful (particularly Dan).PositiveResponsiveness, Quality, Professionalism
5/5
GoogleA very professional outfit whom I'm always happy to deal with, they are all very helpful, from the staff in the lettings office to Tracey who deals with holding keys. Excellent communication and never have a problem in getting answers to questions. A great team who I would highly recommend to the wider public.PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martin & Co Plymouth won awards at EA Masters in one year, most recently 2021.
EA Masters winner in one year: 2021.
EA Masters by year, 2021
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Plymouth
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ...Read all 3 from sellers
Buyers1 review
We recently bought our house from Martin & Co and despite us not being their paid client, we cannot rate their service highly enough. They worked constantly on ...Read the review from buyers
Landlords5 reviews
After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ...Read all 5 from landlords
Tenants13 reviews
Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ...Read all 13 from tenants
About Martin & Co Plymouth
Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.
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Questions about Martin & Co Plymouth
What do sellers say about Martin & Co Plymouth?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Michael wrote: "We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ..."
What do landlords say about Martin & Co Plymouth?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Christine wrote: "After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ..."
What do tenants say about Martin & Co Plymouth?
13 reviews from tenants, rated 4.5 out of 5 on average. For example, Katie wrote: "Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ..."
Has Martin & Co won any awards?
Yes. Martin & Co Plymouth won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2022 Gold Award, Plymouth branch at EA Masters 2021.
