Trusted Agent profile · Plymouth · Devon
Verified
★★★★★
1,421 reviews across 3 platforms
27 Mutley Plain, Plymouth, Devon, PL4 6JG
Part of Martin & Co, see every office.
Martin & Co's office in Plymouth, Devon, at 27 Mutley Plain, is rated 4.7 out of 5 across 1,421 reviews on three platforms, including 1,204 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ...Read all 3 from sellers
We recently bought our house from Martin & Co and despite us not being their paid client, we cannot rate their service highly enough. They worked constantly on ...Read the review from buyers
After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ...Read all 5 from landlords
Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ...Read all 13 from tenants
Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Martin & Co Plymouth won awards at EA Masters in one year, most recently 2021.
EA Masters winner in one year: 2021.
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
5/5
GoogleAbi Lamerton was so helpful and lovely! we felt like she went above and beyond to help us out, so thanks abi and everything was done with ease!
Dear Lil, I'm so glad that it felt as though everything was done with ease - we wish that this could always be the case. Abi will always try her very hardest to progress matters and go above and beyond. We are very fortunate to have her within our team. Kind Regards, Chris Whitaker Martin & Co - Executive Lets
5/5
GoogleThe agent we spoke with was friendly, cooperative and remembered to use my preferred forename as opposed to my legal name wherever legal name wasn't required, which was really appreciated as many companies I've dealt with in the past have … More
5/5
GoogleI had been looking for a property for a few months and get in contact with Louise at Martin and co . I found the process very efficient and Louise to be very helpful. Many thanks Louise
5/5
GoogleDealt with Christie following a few admin queries, she was efficient, polite and so very professional, exactly the service we have received from all our business with Martin & Co (and Exec Let’s before) over the past 15 years, thanks everyone, David Jones/Judith Rundle-Jones
5/5
GoogleThey are incredibly amazing and swift in responding and following up thank you in less than 24hours
Hi Yetunde. Thank you for taking the time to post a review for us. Its great to hear our Lettings team are swift at replying and you can count on them for good communication. Here in Martin and Co Plymouth, we strive to ensure we answer all contact within 24 Hours, so glad to see its working. Thanks again
5/5
GoogleWe bought our first property and really happy with all the help, thank you Charlotte for arranging all the viewings and support during this process.
5/5
GoogleMike was welcoming, attentive and directed us appropriately. He was concerned about us getting the best viewing experience and it was a delight working with him. Cheers to Martins & Co
5/5
GoogleHave just had an offer accepted for a property with Martin and Co. We dealt with Emma and she was professionalism personified. Wonderful to deal with and answered all of our questions.. she was also so exited for me when she gave me the good news...
5/5
GoogleFrom our first Viewing of the House to signing the Lease they have been Very punctual, Very Friendly and very helpful along the process. Very big thank you to Louise and the Team for helping us find our new Home
5/5
GoogleLouise was outstanding! I viewed the property on the Monday and by the Thursday all checks and info had been confirmed. This was excellent news so close to Christmas. I've never known such a smooth and efficient service when previously renting a property.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMartin & Co have been managing my properties for a number of years - very efficiently. A special mention to Abigail who always goes to extra lengths to ensure any problems are dealt with quickly. Fantastic communication - thank you!
5/5
GoogleLovely Louise, I met her while frustrated after searching for a property to let for over 3 months. Louise is so professional and communication is swift at all time. Great company with a great staff. Will recommend her over and over again.
5/5
GoogleMyself and my sister have just moved into a new property using Martin and Co and the service was fantastic and want to say a massive thank you to Janine Brace for all her help and support while looking and applying for a new home and making feel welcomed to the company so thank you Janine.
5/5
The Trusted AgentExcellent service looking for short-term rental
Was looking for a short-term rental apartment in Plymouth. Contacted over 6 agents and arranged viewings. Martins were very efficient and professional, quick to follow up the viewing (not always the case with others). Have taken on the rental through them now and initial impressions were indeed accurate. Very simple and painless procedure, all signed in just over two weeks.
5/5
GoogleOutstanding support from Emma at all stages of the process. Competent, professional, excellent communicator, fully aware of local market conditions, great enabler, flexible, empathetic, responsive when circumstances change. I would thoroughly recommend Martin and Co and in particular Emma for selling a property.
5/5
GoogleOutstanding support from Emma at all stages of the process. Competent, professional, excellent communicator, fully aware of local market conditions, great enabler, flexible, empathetic, responsive when circumstances change. I would thoroughly recommend Martin and Co and in particular Emma for selling a property.
5/5
GoogleMartha Donavon is lovely, she is helping me with property searches, Martin and co are lovely is well, very understanding of your current situation, very helpful.
Michelle, Thank you for your kind words. I know that Martha is keen to ensure that we secure you that extra-special property in January. Keep tied-in with us and we'll try our very hardest to match you to the property of your dreams. Kind Regards, Chris
5/5
GoogleAimee dealt with myself and my partner for our recent flat move. She was so helpful and quick to reply to any queries we had. Aimee has shown us that moving flat can be a pleasant and stress free experience unlike other places we have rented with. I would go as far to say as they are the best estate agent in Plymouth. 100% recommend
5/5
GoogleLouise is professional and uses her intuition which I loved she guided me brilliantly and found exactly the right tenants
5/5
GoogleFirst time using Martin & Co and i had exceptional services from Louis . She's so patient and professional and i highly recommend anyone to use Martin & Co. I would definitely use them in future. This deserves rather 10 stars.
Dear Ciccioline, It's truly rewarding to know that Louise's patience and professionalism made such a positive impression on you. We understand that navigating the property market can be complex, and her dedication to providing exceptional service is essential to making our clients feel comfortable and supported. We are incredibly grateful for your recommendation and delighted to know you would choose us again in the future. While we can't offer 10 stars on Google reviews, your satisfaction speaks volumes! We encourage you to share your positive experience with anyone who might be considering using our services. Many Thanks Abigail Lamerton Business Generation Manager
5/5
GoogleI couldn’t recommend Martin&Co enough, really helpful and kind. Especially Louise who went out of her way to make sure I found a property that I was really happy with.
5/5
GoogleMartin and Co have been managing my flats for many years. Property manager Mark Evered has provided outstanding customer service. He is highly professional with a 'can do' attitude and any issues are dealt with promptly. His help in these challenging times has been second to none. Highly recommended. Big thank you Mark
5/5
GoogleI recently dealt with Dan about negotiating a rent adjustment for a period when I would not be living in a property but wanted to keep my tenancy going for when I return. He kept me up to date and got a good result that both me and the landlord were happy with.
5/5
TrustpilotI would like to leave my testimony
I would like to leave my testimony, as I was very well accompanied and treated by all collaborators, but my special thanks to Louise Pearce for all her help and availability in clarifying our doubts and quick answers. Thank you very much and may they continue with the same professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Michael wrote: "We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ..."
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Christine wrote: "After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ..."
13 reviews from tenants, rated 4.5 out of 5 on average. For example, Katie wrote: "Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ..."
Yes. Martin & Co Plymouth won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2022 Gold Award, Plymouth branch at EA Masters 2021.
