Trusted Agent profile · Pembroke, Wales
Verified
★★★★★
344 reviews across 4 platforms
45-47 Main Street, Pembroke, Wales, SA71 4JS
Part of FBM, see every office.
FBM's office in Pembroke, Wales, at 45-47 Main Street, is rated 4.7 out of 5 across 344 reviews on four platforms, including 254 Google reviews rated 4.7.
254
Reviews on Google
This office
34
Reviews on Facebook
This office
2
Reviews on Yell
This office
54
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I’m absolutely blown away by the service so far. The team at FBM have been fabulous from start to finish. They’ve been professional, friendly and always on ...Read all 16 from sellers
Melissa is our Estate Agent at FBM in Pembroke Wales. I have been property searching over sometime, & my property should be ready to market in 2 weeks time ...Read all 35 from buyers
Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers ...Read the review from landlords
Rebecca was super helpful and friendly. She answered all our questions and booked us in for more viewings ! Thank youRead the review from tenants
Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM.
Every review we hold for the Pembroke office, from every platform, shown as written. First names only.
4.9/5
View AgentsFriendly and efficient
First meeting was relaxed but informative. I have had constant updates and guidance. After 3 weeks on the market my property is sold. They have guided me through the process and are very supportive. I would definitely recommend FBM.
5/5
GoogleHad a great viewing with FBM this evening, highly recommend, and Lheyton who showed us around was a superstar and a true gentleman. Great to see a mature agent for a change. 10 star service!
5/5
GoogleSteph was amazing, very personable and knowledgeable. Would highly recommend her.
5/5
GoogleSteph is knowledgable, straight talking and likeable. Wouldn’t hesitate to recommend.
5/5
GoogleExcellent. Donna & Anwen went above and beyond making sure our move went smoothly. Donna especially was a calming voice amid the chaos of moving and solved problems without being asked. Would highly recommend and would use again if we had not moved out of their area.
5/5
GoogleGreat service! Anwen was really helpful and knowledgeable.
5/5
FacebookI cannot recommend FBM enough, from start to finish they are helping , guiding , sorting , communication is second to none, they say selling/buying/moving is one of the most stressful thing & I agreed but FBM definitely try their hardest to do as much as they can so thank you so much ❤️
1/5
GoogleI cant say id be in any rush to rent through fbm again. All was well and good at the beginning, but went down hill towards the end. …
Thank you for your review. I’m sorry to hear you had such a frustrating experience. We would like the opportunity to investigate your feedback further. Please could you contact me at charlottel@fbmlettings.co.uk or call our me at 01834 849 295? We’ll work with you to resolve any issues as quickly as possible. Charlotte @ FBM Lettings
5/5
FacebookI sold my house through FBM, Pembroke and could not have been more pleased. I was very happy with the advised asking price which was more than I expected and Donna was very professional and knowledgable. I was even happier when Lee sold it for the full asking price on the very first viewing! Amazing service and highly recommended.
5/5
GoogleMy partner just rented Cambrian road from fbm Jane brace was truly amazing, I didn't know estate/letting agents could be so good I would advice anyone looking to rent to try fbm before anyone else
5/5
GoogleJust received my keys today couldn't be happier for 28 cambrian Road. Jane brace went above and beyond with everything and Lheyton warby was fantastic too, would recommend using FBM Estate Agents for your housing needs, thank you everyone at FBM, you've made two brothers dreams come true.
5/5
GoogleSaw Lheyton at FBM today 5/12/25 he was extremely helpful in setting up our rental agreement, I highly recommend FBM, the best agents in Pembrokeshire without a doubt.
4/5
GoogleI'm glad I went with FBM to sell my property, as they were extremely helpful with the entire process and professional through out. Their agents Anwen and Jordan were especially helpful, and their reassurances …
5/5
GoogleAnwen was brill from start to finish .. very understanding and helpful when I come along a few issues with mortgage offers and did their best to help the process develop … I will use Anwen again . Thank you !
5/5
GoogleHarry was very helpful,knowledgeable when showing us the properties .Nothing was too much trouble.
5/5
GoogleFBM are sales agents who are handling the purchase of a house listed with them. The agent we are working with is Donna Jones-Powell who has gone out her way to make sure that everything moves forward. She spares no effort or time to ensure that the deal is favourable for both parties. It is rare to meet and work with such a personable and professional real estate agent.
5/5
View AgentsProperty Viewing Agent
Melissa's professional approach to showing the property was excellent. She answered all questions clearly and concisely and explained concerns in detail. Thank you 😊
5/5
View AgentsHappy to Recommend
This was my first experience of viewing a property being sold by this Agent. I was very impressed with their knowledge, friendliness and professionalism. Very happy to recommend to any potential buyer. In fact I have booked a viewing of another of their properties, for tomorrow.
5/5
GoogleHouse inspection from Layton I think his name is, nice friendly guy and thorough asked for any issues with the property and complimented the upkeep of the home
5/5
GoogleFBM are sales agents who are handling the purchase of a house listed with them. The agent we are working with is Donna Jones-Powell who has gone out her way to make sure that everything moves forward. She spares no effort or time to ensure …
5/5
View AgentsSale of holiday home
Staff have been very professional and patient, would recommend
1/5
GoogleI enquired about a property to rent and was told it was unavailable at the time and that they would contact me when it is available. Heard nothing from them for weeks and the property was still advertised. I then emailed about the property and had no response. Now the property is let so didn't even get a chance to view it.
Dear Michelle, thank you for your review. I’m sorry to hear you had such a frustrating experience. We would like the opportunity to investigate your feedback further. Please could you contact me at charlottel@fbmlettings.co.uk or call our me at 01834 849 295? We’ll work with you to resolve any issues as quickly as possible. Charlotte @ FBM Lettings
4.9/5
View AgentsFriendly estate agents
Viewed multiple houses across Pembrokeshire with this company. Have found every member of staff highly professional and friendly. Aiming to identify houses that would suit the clients criteria
5/5
GoogleLheyton came to look at my property, he was very professional and informative. I have now chosen FBM to let my property and I would highly recommend them to anyone who are considering letting thier property out
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
FBM's Pembroke office has 344 reviews across four platforms: 254 on Google, 34 on Facebook, 2 on Yell, 54 on View Agents.
FBM Pembroke is rated 4.7 out of 5 across all 344 reviews, and 4.7 out of 5 on Google from 254 reviews.
16 reviews from sellers, rated 4.8 out of 5 on average. For example, Josephine wrote: "I’m absolutely blown away by the service so far. The team at FBM have been fabulous from start to finish. They’ve been professional, friendly and always on ..."
35 reviews from buyers, rated 4.9 out of 5 on average. For example, Sue wrote: "Melissa is our Estate Agent at FBM in Pembroke Wales. I have been property searching over sometime, & my property should be ready to market in 2 weeks time ..."
FBM Pembroke, 45-47 Main Street, Pembroke, Wales, SA71 4JS.
