Trusted Agent profile · Oxford, Oxfordshire

Penny and Sinclair Oxford reviews

★★★★★ Excellent

286 reviews across 2 platforms

1-4 The Plain St Clements, Oxford, Oxfordshire, OX4 1AS

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Penny and Sinclair's office in Oxford, Oxfordshire, at 1-4 The Plain St Clements, is rated 4.6 out of 5 across 286 reviews on two platforms, including 244 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

244

Reviews on Google

This office

Facebook logo

4.3 / 5

42

Reviews on Facebook

This office

Reviews may appear on more than one platform.

About Penny and Sinclair Oxford

ABOUT PENNY & SINCLAIR At Penny & Sinclair we understand that our staff are our most valuable asset. Extended opening hours, exceptional service standards and a portfolio of the best properties in Oxfordshire have helped us to build strong relationships with our clients. The volume of referrals and repeat business is testimony to our hard earned reputation and we are renowned for quality, excellence and superior customer service. We are amidst exciting times at Penny & Sinclair having recently opened our prominent new office in Hart Street, Henley-on-Thames, complementing our existing and growing presence as market leaders in Oxfordshire and the Cotswolds. Our other offices include Summertown, Oxford City, Burford and our affiliate in Park Lane, Central London. Our team members have many loyal years of service coupled with unrivalled knowledge of the industry and local areas. Our first-class service is always at the forefront of our minds as we aim to use our traditional values and modern-day approach to fulfilling the best possible outcomes for our clients. Penny & Sinclair are members of The Property Ombudsman (TPO), The National Association of Estate Agents (NAEA) and the Association of Residential Letting Agents and (ARLA). If you’re thinking about selling or letting a property then please get in touch - we will be very pleased to provide you with our advice and you can be confident that you’re dealing with one of the very best estate agents in your area.

Awards

The Trusted Agent 2026 results for Penny and Sinclair, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

We worked with Penny and Sinclair for a short-term let. The women at P & S were responsive and professional. They accommodated a Sunday check-in for us, and helped facilitate a modification to the lease agreement we requested due to possible international travel restrictions. We would be very happy to work with Penny and Sinclair again!

Laura · 29 July 2022

Agent replied · 29 July 2023

Thank you very much for taking the time to share your feedback and this wonderful review. We are so pleased you have been happy with the service you have received.

4/5

Google

Very professional services with helpful staff. Rebecca in particular was always very quick to respond and provided considerate and useful solutions when needed.

Srinandini · 14 October 2025

5/5

Google

Prompt answering of any queries with appropriate advice and action. It has been a pleasure working with the Penny Sinclair team. We have bought sold and rented our property through them and it has been a very positive experience. Particular praise to Oliver for leading such an effective team.

David · 31 December 2022

Agent replied · 29 July 2023

Thank you for this excellent five star review. We are so pleased you have been happy with the service you received.

5/5

Google

They were 100% helpful for international students and foreigners. Plus, their response speed is unbelievably swift. It took only 7 days from the first contact, view property, signature, and final procedure and paperworks. THANK YOU SO MUCH!!!

Tatsuhiro · 30 November 2023

Agent replied · 24 March 2024

Thank you for this great review. We are so pleased you have been happy with the service you received from Penny & Sinclair.

5/5

Google

They were 100% helpful for international students and foreigners. Plus, their response speed is unbelievably swift. It took only 7 days from the first contact, view property, signature, and final procedure and paperworks. THANK YOU SO MUCH!!!

T · 22 November 2023

Agent replied · 19 June 2024

Thank you for this great review. We are so pleased you have been happy with the service you received from Penny & Sinclair.

5/5

Google

Everything was perfect. Thanks!

CÉSAR · 29 July 2022

Agent replied · 29 July 2023

Very many thanks for this wonderful review. We really appreciate you taking the time to share your feedback with us.

5/5

Facebook

Since I started investing, it has been smooth and no complain. But I still see people complaining that they have been scammed in one way or the other. I wonder why, Investing in forex / Bitcoin trading has been so profitable to me. So I think I should introduce my manager Mrs Kelly Robert, to you if you're interested. She has being a honest manager all through and I am still investing with her till today. Invest with the right manager and there will be no more lost of funds, i promise you that. Kindly message her via WhatsApp, +1 (323)628-7351Email: kellyrobert11009@gmail.com

Stilo · 27 December 2022

5/5

Google

The Team Members are Fantastic The Team members are fantastic. …

Keio · 13 January 2026

5/5

Google

Penny and Sinclair (short lets team) having been looking after our flat and the guests who visit for over four years. They have always been helpful, professional, friendly and efficient. I am particularly happy with how quickly they communicate - sorting out minor issues before they become anything more. We live locally and are really pleased to be working with this local business. Jacqui

Jacqui · 11 February 2020

Agent replied

Dear Jacqui. Thank you so much for your lovely review for our Short Let team - we are delighted to hear you are so pleased with the service you have received. We look forward to working with you into the future. Kindest regards, P&S.

5/5

Google

The short lets team at Penny & Sinclair have been excellent to deal with. They have been very responsive and clear in their communication, and have helped advise me on several matters as a first-time landlord, making the set-up and running of the letting process very smooth and pain-free. Highly recommended.

Becky · 29 July 2022

Agent replied · 29 July 2023

Thank you for this five start review. We really appreciate you taking the time to share your feedback.

5/5

Google

We had a great experience with Penny & Sinclair. They were extremely friendly and helpful. Nicola Randall helped us with everything we needed. The best experience we have had with a letting agent in Oxford by far!

Samuel · 1 October 2023

Agent replied · 30 December 2023

Thank you for this great review. We are so pleased you have been happy with the service you received from Nicola and Penny & Sinclair.

5/5

Google

I have worked with Penny & Sinclair shortlets team for several years now, to secure accommodation for academic visitors to Oxford. They have consistently provided high quality accommodation, along with a very responsive and professional service. This year I liaised with Georgina in the shortlets team, and she succeeded brilliantly in meeting our increased demands during the lockdown period.PositiveResponsiveness, Quality, Professionalism

Suzy · 25 August 2020

Agent replied

Thank you very much for leaving such positive feedback regarding your short let experience with P&S. Best wishes.

5/5

Google

I would thoroughly recommend Penny and Sinclair. They helped us sell our house last year and although it wasn’t an easy process due to issues in the chain, they went above and beyond to get the sale completed. We were really impressed with their communication, availability and advice.

Katy · 2 October 2022

Agent replied · 29 July 2023

Thank you very much for your five star review. We really appreciate you taking the time to share your feedback.

5/5

Google

Was a tenant for a year, they were lovely and polite the whole time had no issues at all with them (assuming we get the deposit back of course!) very good agents, hats off all round

Joel · 1 October 2023

Agent replied · 30 December 2023

Thank you for this excellent five star review. We are so pleased you have been happy with the service you received.

5/5

Google

Very friendly and helpful team. Helped us get moved in easily within our tight time schedule.

Sarah · 6 November 2025

5/5

Google

I recently rented a property through Penny & Sinclair and had a wonderful experience. Katherine replied to all of my queries so quickly and made sure that the process ran smoothly. Since signing the lease, I have had nothing but positive experiences with the property managers. I wouldn't hesitate to recommend Penny & Sinclair!PositiveResponsiveness, Professionalism

Emilia · 25 August 2021

Agent replied

Thank you very much for leaving such positive feedback. We hope you are enjoying your new home. best wishes P&S

5/5

Google

Very nice and helpful.

Xueyan · 13 February 2026

5/5

Google

A fantastic service provided from the Lettings Team (Molly, Nicola and Harry). They were all incredibly helpful and quick with getting us a rental property in Oxford. Would highly recommend.

Susie · 24 January 2024

Agent replied · 24 March 2024

Thank you for this great review. We are so pleased you have been happy with the service you received from the Penny & Sinclair Lettings team.

5/5

Google

Penny Sinclair were nothing but extremely professional and reliable in helping me to rent out my home. Not to mention armed with plenty of good cheer! Chelsea and Lucy have excellent communication skills and were extremely helpful. Nothing was too much trouble and they were always there to answer any questions I had or offer great advice. Thank you!

Amy · 11 February 2020

Agent replied

Dear Amy, Thank you so much for taking the time to write a five star review for Chelsea and Lucy in our Lettings team. We are delighted we were able to assist in renting your property and you found Lucy and Chelsea to be professional, reliable and helpful. Please don't hesitate to contact us should you need anything and we wish you all the best for 2020. Kind regards, P&S.

3/5

Google

Went to see them on a Saturday when they should have been open 9-3 to find the whole shop shut. Needed to talk to them about a property they manage for us. Very disappointed they cannot staff the shop on a Saturday (13th January). Returned after an hour to find one member of rental staff there. Shop should be manned.

Greg · 24 January 2024

5/5

Google

I had trouble finding a six week stay , but Penny & Sinclair solved my problem swithin two days. Prices are high -- that is inescapable in Oxford -- but the service was excellent, including frash sheets and towels every week.

Geert · 18 December 2024

5/5

Google

Serious and professional agency, thank you for your help in our apartment search.

Mélanie · 16 October 2024

Agent replied · 10 December 2024

Thank you for this five start review. We really appreciate you taking the time to share your feedback.

5/5

Google

Excellent service with Sean on short term rental: quick and professional communication!

Harry · 9 October 2024

Agent replied · 10 December 2024

Thank you for this excellent five star review. We are so pleased you have been happy with the service you received from Sean and the team.

5/5

Google

I had a very nice experience renting from Penny & Sinclair and Ms. Guy. She is kind, helpful, prompt and was always available when I needed anything. She was a delight to work with, and I highly recommend her and this brokerage to anyone.

John · 29 July 2022

Agent replied · 29 July 2023

Thank you for this excellent review, we are really pleased you are happy with the service you receive and really appreciate you sharing your feedback.

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Questions about Penny and Sinclair Oxford

How many reviews does Penny and Sinclair Oxford have?

Penny and Sinclair's Oxford office has 286 reviews across two platforms: 244 on Google, 42 on Facebook.

What is Penny and Sinclair Oxford's rating?

Penny and Sinclair Oxford is rated 4.6 out of 5 across all 286 reviews, and 4.7 out of 5 on Google from 244 reviews.

Has Penny and Sinclair won any awards?

Yes. In The Trusted Agent 2026 awards: Penny and Sinclair, Oxford won Trusted Agent.

Where is Penny and Sinclair's Oxford office?

Penny and Sinclair Oxford, 1-4 The Plain St Clements, Oxford, Oxfordshire, OX4 1AS.

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