Trusted Agent profile · Oxford, Oxfordshire
★★★★★
286 reviews across 2 platforms
1-4 The Plain St Clements, Oxford, Oxfordshire, OX4 1AS
Part of Penny and Sinclair, see every office.
Penny and Sinclair's office in Oxford, Oxfordshire, at 1-4 The Plain St Clements, is rated 4.6 out of 5 across 286 reviews on two platforms, including 244 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
ABOUT PENNY & SINCLAIR At Penny & Sinclair we understand that our staff are our most valuable asset. Extended opening hours, exceptional service standards and a portfolio of the best properties in Oxfordshire have helped us to build strong relationships with our clients. The volume of referrals and repeat business is testimony to our hard earned reputation and we are renowned for quality, excellence and superior customer service. We are amidst exciting times at Penny & Sinclair having recently opened our prominent new office in Hart Street, Henley-on-Thames, complementing our existing and growing presence as market leaders in Oxfordshire and the Cotswolds. Our other offices include Summertown, Oxford City, Burford and our affiliate in Park Lane, Central London. Our team members have many loyal years of service coupled with unrivalled knowledge of the industry and local areas. Our first-class service is always at the forefront of our minds as we aim to use our traditional values and modern-day approach to fulfilling the best possible outcomes for our clients. Penny & Sinclair are members of The Property Ombudsman (TPO), The National Association of Estate Agents (NAEA) and the Association of Residential Letting Agents and (ARLA). If you’re thinking about selling or letting a property then please get in touch - we will be very pleased to provide you with our advice and you can be confident that you’re dealing with one of the very best estate agents in your area.
The Trusted Agent 2026 results for Penny and Sinclair, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
GoogleHelped us find a gorgeous home with minimal fuss. Rebecca F was very lovely and made the hassle of moving much easier. Would recommend.
Thank you for this great review. We are so pleased you have been happy with the service you received from Rebecca and Penny & Sinclair.
5/5
GoogleWill S was fantastic in supporting the buying process of a property - he was always prompt in getting back to me and polite and professional in communication. I will definitely seek his support again in the future.PositiveResponsiveness, Quality, Professionalism
Thank you for your feedback and the five star review. We really appreciate you taking the time to share your comments and experience with Penny & Sinclair.
5/5
FacebookI used Penny & Sinclair to sell my flat in Oxford in spring/summer 2017. The staff were charming, and in particular I can't praise Oliver Hope highly enough. His people skills are second to none: he was unfailingly positive and supportive, even in the face of a disgraceful meltdown on my part when things got stressful, and got me a good price for my flat in a difficult market. I'm quite certain my chain would have collapsed if it wasn't for his negotiating skills, and I'd recommend him to anyone.
1/5
FacebookUnethical company to deal with. They lie to get their hands on your deposit. Their home checks are invasive and every three months. I’ll leave it there as I would need a lot more time to expose their unethical behaviour. The letting agents are great. Pity their property management undo it all. Well done Penny and Sinclair. I hope you are proud of your lies and enjoy the £310 you got out of me! Such a disgrace of a company!
5/5
GoogleI use Penny & Sinclair to manage a rental property and they have been fantastic. Extremely professional and often going beyond the lengths that an ordinary estate agent would bother to do. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for this review and taking the time to share your feedback.
5/5
FacebookWe saw 3 agents to start the process - Penny and Sinclair were the most positive with regard to target price and had the best rate - once chosen they produced a superb brochure and found us 12 prospective buyers over a very short period including the eventual buyer. They were close at hand throughout and kept us informed at every step - Kate McKinnon was particularly helpful and appreciated. In summary - efficient and good value!
5/5
GoogleJudith and Georgia are real professionals - they always deal efficiently and professionally with all tenant issues and any requests from myself. They are great at advising me on the best way to market the property and always have great ideas.
Dear Lisa, We are very grateful for the 5 star review you have written about Judith & Georgia from our Short Let team. Thank you very much for the feedback and we hope to continue to work with you into the future. Kindest regards, P&S.
5/5
GoogleWe received a very profesional service. They helped us find the perfect apartment to rent and they worked hard to satisfy all our needs. We will surely contact them for future rentals in Oxford.PositiveResponsiveness, Professionalism
Thank you very much for your kind feedback. Kind regards P&S
5/5
GoogleGeorgia and Ella have made my move to Oxford incredibly smooth. They were both friendly, and efficient. I would definitely recommend Penny and Sinclair, and will hopefully rent through them in the future!PositiveResponsiveness, Quality, Professionalism
Thank you for your feedback and five star review.
5/5
GoogleVery happy with our P&S short let in Oxford. We stayed for two weeks in a well appointed house on Marston St. We had no issues and everything was handled professionally. Will definitely look for P&S properties the next time we need a short let.
5/5
GoogleWe bought through Penny & Sinclair and were very well served by Will Sayer. He was very responsive to every request we made and worked hard behind the scenes to bring things to completion.
Dear Mr Grayson, Thank you for taking the time to leave a review. We are delighted to hear that you had a positive experience and will pass on your comments to Will. Please don't hesitate to make contact in the future if we can be of any assistance. Best wishes P&S
5/5
GooglePenny and Sinclair have been very helpful in assisting tenants as well as landlords with a good support system. Very satisfied.
Thank you for your 5 star review and taking the time to share your feedback. We are really pleased you have been happy with the service you received.
5/5
GoogleRebecca and the whole team were so helpful and dedicated in helping me find tenants particularly during all the restrictions and difficulties caused by the pandemic. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for this excellent review and thanks for taking the time to provide us with feedback.
5/5
GoogleI’ve had a fantastic experience with Penny & Sinclair. Their team is professional, responsive, and efficient.
5/5
GoogleHad a very nice stay for a week in their Folly bridge Airbnb. The place had everything that I needed and was clean and homey.PositiveResponsiveness, Quality
Thank you very much for this great review, we really appreciate your feedback
5/5
GoogleI rent regularly from Penny & Sinclair because I appreciate their professionalism, high standard of properties on offer, and their courteous attention to all details. I would wholeheartedly recommend them.
Dear V Wald, Thank you so much for your five star rating and review! We are delighted you enjoy renting our properties and are very happy with the service you receive. We hope you are able to continue renting our properties into the future. Please don't hesitate to contact us if you need assistance with anything and we wish you all the best for 2020. Kind regards, P&S.
5/5
FacebookNicola was great in our moving. I would really recommend her.
5/5
FacebookNicola was great in our moving. I would really recommend her.
5/5
FacebookAmazing company would highly recommend, I can not thank Oliver Hope enough for his friendly and professional service.
5/5
GoogleExcellent service always by Georgia and Ella, swift responses to emails and are are always there to offer help and guidance. Strong 5 stars !
Thank you very much for taking the time to write this excellent review, we really appreciate your feedback and are so pleased you have been happy with the service you have received.
2/5
GoogleAmazing properties for short let. Pretty unattentive with tenants though, unfortunately. The small issues I faced when renting with them (e.g. request for a vacuum cleaner to remove myself the dust on the flat) had my emails completely ignored.
5/5
GoogleRented short stay accommodation from Penny & Sinclair on AirBnB. Awesome communication and service, sparkling clean and wonderful accommodation, simple check in/check out. Would recommend!PositiveResponsiveness, Quality, Professionalism
Thank you very much for taking the time to leave us feedback. We are glad to have been of service and hope to see you again soon. Best regards P&S
4/5
GoogleHelpful and accommodating when we were searching for a rental property from abroad. All communication was replied to quickly and we are very happy in our new home.
5/5
GooglePenny and Sinclair have managed my property for about seven years. They have always provided an excellent service.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for this great review and your continued business. It is a pleasure working with you and thank you for choosing Penny & Sinclair.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Penny and Sinclair's Oxford office has 286 reviews across two platforms: 244 on Google, 42 on Facebook.
Penny and Sinclair Oxford is rated 4.6 out of 5 across all 286 reviews, and 4.7 out of 5 on Google from 244 reviews.
Yes. In The Trusted Agent 2026 awards: Penny and Sinclair, Oxford won Trusted Agent.
Penny and Sinclair Oxford, 1-4 The Plain St Clements, Oxford, Oxfordshire, OX4 1AS.
