College and County Oxford reviews

Thank you for making the time to post a review Nathan. i would be very keen to know what we could have done better to merit a 5* review. Please do feel free to contact me directly as i am always keen to understand how we might make further improvements on service. Mark Crampton Smith - Managing Director.

Thank you Greg for posting a review. I am delighted that you are able to commend us so highly....... Of course we strive to be just as you describe us, but in these difficult Covid times it is really pleasing to have our efforts acknowledged; the team will be very pleased! Mark Crampton Smith - Managing Director

So pleased Artur…. As will the team be to hear of the level of your satisfaction! Thank you for taking the time to let others know!!

Thank you Mary for posting a review. I am delighted that you are able to commend us after so many years of working together. You certainly know us well! Mark Crampton Smith - Managing Director

Very pleased that you have had such a positive experience over the years Milos. I am delighted that you feel you can recommend us.

Thank you taking the time to review us Louise........ I am pleased that you found the team helpful and efficient, but am intrigued to know what they needed to have done to collect that extra star? If you could contact me, it would be much appreciated! Mark crampton Smith, Director.

This is good to hear Jonny........ thank you for taking the time to post. We get reviews from our clients and tenants, but it is good to know that those working on property for our landlords also find the team efficient.

Thank you for posting a review Yasmin…. Gabi’s birthday today so she will be delighted that a customer has recognised her efforts to deliver exceptional service!

Thank you Matteo for taking the time to post a review....... I am delighted that you feel able to recommend us, and do hope that we can be of service at some time in the future.

Thank you Sam for posting a review. I am delighted that you are able to recommend us. Please do let me know directly should you think of any way in which our service could be even better! Mark Crampton Smith - Managing Director.

Thank you Della, I am pleased that we have been able to find you just the right tenants for the barn.

Thank you for posting a review Trang Tran.......... I know how hard the team try to get it right, but it is only when customers recognise it that we really know we are delivering. It is my firm belief that only business that adopts an ethical approach will survive the rapid changes that AI, Smart Contracts, and other aspects that Proptech and Fintech will deliver to our space. Customers will have access to even more information when choosing goods and services. Mark Crampton Smith - Managing Direcotor.

Thanks Olly........Always good to hear that we have exceeded your expectations.......I understand from my team here that you are AAA rated tenant! Your Landlord is delighted too!

Thank you Mark for taking the time to post a review.I am delighted that you found our service levels and fee structure represented value, and that you would be happy to rent from us again. Feedback is critical to our continuing to provide service to both clients and tenants that exceeds expectation and stimulates recommendation.

Thank you for taking the time to post a review Abi. I will pass your comments on to the team.

Hi Peggy, really sorry that you had a disappointing ending with your tenancy. Of course, it is your landlord who proposes any deductions from the deposit, and this would be based on the inventory and schedule of condition that was updated at your check-out appointment. I understand that the negotiations took 11 working days, but you did get all the undisputed moneys back in a timely manner, and in the end we were able to persuade our client to review his proposals and agree a satisfactory conclusion. Your experience is a great example of why it is worth annotating the original inventory if there are any inaccuracies, and ensuring that one of the tenants is present at the check out appointment to clarify any grey areas with the person putting the check-out report together. I am not sure that the result was "unfair", as if you had considered it to be so, surely you would have taken the matter to the TDS (Tenancy Deposit Scheme)?

Thank you for taking the time to post a review Sophie. Your recommendation, together with that of other customers is valuable to us as a business (because potential customers read it) and great affirmation for the team who try so hard to get Ethical Letting right!