Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMelissa saw us through a very difficult chain. She was empathetic and supportive and kept everyone informed which in the end meant we eventually moved into our fabulous new home! Without her hard work and excellent communication I believe we would have missed out on our dream home. We can’t thank her enough!
Flick · 5 April 2023
Agent replied
Thank you for your lovely review, it was a pleasure to assist you both with your house purchase and I am thrilled we got there in the end. I hope you both have a wonderful Christmas in your new home, Mel 😊 …
★★★★★ 5/5
GoogleFrom the moment I rang the office to enquire about a rental property I saw listed online I was treated professionally and attentively by the entire team, but in particular by my agent, Ashleigh Swales. She really went the extra mile to help me get the right property at exactly the right time. I am extremely grateful for her assistance.
Maid · 22 August 2017
★★★★★ 5/5
GoogleExcellent communication from the first call to handover of the keys
Thank you Breckon team
Kim · 27 March 2025
Agent replied · 2 April 2025
Thank you for the 5-star review, Kim!
★★★★★ 5/5
GoogleVery prompt and helpful service during our rental move. Lovely little things like toilet roll and mini washing up liquid was left in the house for us when my wife and I arrived. It’s little things like that that made us moving in so much …
Sam · 2 October 2023
Agent replied · 21 July 2023
Thank you for your review and I am glad I was able to help your moving process go smoothly, from Annabel and the Lettings team.
★★★★★ 5/5
TrustpilotHeadington Office, best estate agents in the area
I cannot fault Ross and all the staff at his Headington branch. I would go to no one else if I had to sell another home
Nick · 8 November 2025
★★★★★ 5/5
GoogleWe chose Brecon+Brecon due to their good reputation .
To our great delight the whole process took just 2 weeks
and the tenant has moved in. …
Karen · 2 October 2024
Agent replied · 7 October 2023
Thank you for your kind review, we are delighted you had a great experience., Ashleigh and the Letting team.
★★★★★ 5/5
GoogleI have been a multiple property Oxford landlord for 25 years, and have recently started to develop a working relationship with Breckon & Breckon, Headington, Oxford. …
David · 2 October 2024
Agent replied · 29 September 2024
Thank you for your review, it has been a pleasure working with you so far and I look forward to continuing this work in the future! Paige & the Lettings team
★★★★★ 5/5
GoogleWe have had a very good experience with Breckon and Breckon. They went out of their way to make us comfortable, and fixed everything that we requested. They were very polite and helpful. Thoroughly recommend them, very good.
Delia · 17 March 2024
Agent replied · 4 July 2023
Thank you for taking the time to leave such lovely comments, I hope you have settled well into your new home. Annabel and the Lettings team.
★★★★★ 5/5
GoogleLucy from B&B Summertown branch has been absolutely amazing throughout our house buying process. She is always professional, knowledgable and helpful alongside being kind and caring, so a very rare combination indeed. Thank you again Lucy, without your presence, we were unlikely to reach the end of this very stressful process.
84irem · 5 April 2023
Agent replied
Thank you Irem for your wonderful review, you have been a delight to deal with and I hope you will be very happy in your new home. Lucy.
★★★★★ 5/5
GoogleServices provided are FANTASTIC. Staff is kind and always helpful. I can recommend the Summertown Branch and Special Thanks to CALLUM HUNT for his outstanding help when we had some issues with the boiler in our Flat.
Kocsis · 17 March 2024
Agent replied
Many thanks Miki, it’s been an absolute pleasure to work with you and I do hope you continue to enjoy your home!
★★★★★ 5/5
GoogleLucy from the new homes team was brilliant from start to finish. She was regularly in contact with updates on the progress of the development, and helped me chase my solicitor to ensure completion happened on a specific date. She gave me a …
Laura · 2 October 2023
Agent replied
Thank you for your kind review Laura, I am so glad you love your new home! Lucy.
★★★★★ 2/5
GoogleAt first they seemed nice and trustworthy. The process was quick and painless and they seemed quick to reply and offer their support. But after 6 months of me living in the property they are still failing to fix issues that I had raised even before entering the property.
I don't know if they are incompetent or extremely inefficient.
Harry · 22 April 2022
Agent replied · 22 May 2024
We are sorry to receive your review Harry but are unaware of what property you are renting through us. Can you please contact our customer services manager, Louise Passfield, on 01865 201111 who would like to help you.
★★★★★ 5/5
GoogleGood service from start to moving in
Francis · 28 May 2025
Agent replied · 3 June 2025
Hi Francis, thanks for your review! We glad we were able to help, and wish you good luck in your new home!
★★★★★ 1/5
GoogleFor anyone wishing to rent with Breckon and Breckon - I would strongly encourage you to take videos/photos of your entire property before you move in. Even places that you wouldn’t think of - ie. door frames, inside cupboards, any tiny …
K · 2 October 2023
Agent replied · 31 August 2023
We are very sorry to receive your review. We would like to discuss this further with you, please contact our Operations Manager Louise Passfield on 01865 201111.
★★★★★ 5/5
GoogleWe have found the firm to be very professional and efficient, the staff team are always very helpful and reliable. We find the firm to follow instructions with a blend of helpful advice. The team appears to work well together giving a sense of understanding dealing with their work which goes to securing a good end result.
Stuart · 22 April 2022
Agent replied · 8 June 2024
Thank you for your review Mr Capel. We are pleased to hear we always offer you helpful advise, and we enjoy working alongside you to look after your portfolio. Many Thanks Lettings and property management team.
★★★★★ 5/5
GoogleWe bought a new build house through Breckon & Breckon and the experience was excellent. We dealt mainly with Brooke who was always helpful, always smiling and always followed up on requests. Highly recommended!
Alan · 17 March 2024
Agent replied · 6 February 2024
Thank you so much for your kind words! It was a pleasure helping you and we wish you every happiness in your new home - Brooke and the New Homes team
★★★★★ 5/5
GooglePatrick at Breckon & Breckon was the agent for our purchase and in the chain we were in he was definitely the agent that did the hard work and came up with the ideas to solve the last minute problems that got us all over line. Now in our new home and very happy. Thank you!
TMF · 22 April 2022
Agent replied · 22 April 2026
... and thank you for your fantastic review! Patrick is really pleased with your kind words and good luck with your new home.
★★★★★ 5/5
GoogleWe’ve had a good experience of service from this team recently. They were prompt in their responses, clear with communication and helpful if there were any problems. Particularly their employee Annabel who provided us with a great service from viewing to moving in. Would recommend to others.
Saba · 5 April 2023
Agent replied
Thank you for your review and I am pleased I was able to help you find a property! Annabel.
★★★★★ 5/5
The Trusted AgentProfessional, accessible, problem solver.
Chris is very accessible, responding to issues in a timely manner and making sure things are solved. He has a professional, cheerful approach.
Tim · 23 May 2016
Agent replied · 25 May 2016
Thanks for the review - its great to hear that Chris and his team are looking after you and we really appreciate your business.
★★★★★ 5/5
GoogleI was shown round the flat I was interested in very promptly and from then on was dealing with the same person and kept very much in the picture. Any queries I made were dealt with swiftly and I feel that Patrick from Breckon & Breckon facilitated the purchase when there were any small hiccups.
Ros · 22 April 2022
Agent replied
Thank you Ros, good luck with your new investment.
★★★★★ 5/5
GoogleReally positive experience of buying a new-build shared ownership property with Sophie and Lucy from the Summertown office. Timely and transparent communication, lots of updates throughout this long process. I felt really supported and well-informed. Thank you to the team, I can highly recommend the firm!
Olga · 5 April 2023
Agent replied
Hi Olga
Thank you for your lovely feedback, we hope you will be very happy in your new … More
★★★★★ 5/5
GoogleRachel & Phoebe were a pleasure to deal with while renting in Oxford, would highly recommend.
Méadhbh · 4 July 2020
Agent replied
Thank you for your review, It was also a pleasure to help you find your new home, and make the move to Oxford as easy as possible for you. Rachel and Phoebe from Lettings team at Oxford
★★★★★ 5/5
GoogleThe property was rented during the uncertainties of the Pandemic period in Sep 2021, even so, Breckon was able to complete rental formalities within 8 days. Responses to maintenance issues were efficient and effective. Check out was made …
Tina · 2 October 2023
Agent replied · 25 April 2023
Thank you for your review Tina, which is lovely to receive. If we can help you move in the future, please don’t hesitate to contact us and we wish you best of luck in your new home.
★★★★★ 1/5
TrustpilotThey never return phonecalls or…
Property manager on holiday during check out.
We’re just in the process of ending our tenancy and I thought it worth a second review because of how useless they have been, again. They never return phonecalls or messages. It takes weeks or even months to get anything fixed on the property. It took 3 months to get the double glazing fixed in the middle of winter. When we phoned about an issue with our back door lock we were threatened with a £99 lock smith charge if it was in any way our fault (we fixed the damaged key ourselves for £2.50 and then called them out for the lock issues). The process is so slow that we just bought the replacement blind for our sons room rather than wait any longer for Breckon (they took 2 weeks and we were being woken up at dawn every day). The main property manager went on holiday during the week of our check out with no one else being provided as a replacement contact and adding unnecessary delays to the return of our deposit.
Unknown · 19 December 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
