Trusted Agent profile · Oxford, Oxfordshire
Verified
★★★★★
515 reviews across 3 platforms
Twining House, 294 Banbury Road, Oxford, Oxfordshire, OX2 7ED
Breckon & Breckon (Letting & Management)'s office in Oxford, Oxfordshire, at Twining House, is rated 4.4 out of 5 across 515 reviews on three platforms, including 399 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.
399
Reviews on Google
This office
70
Reviews on View Agents
This office
46
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I had a good experience with Breckon, and what I most appreciated was that our agent, Rachel, was available and enthusiastic but not overselling the property ...Read all 2 from buyers
I met with 6 different agents, including Breckon & Breckon, to determine who was the best fit to let ( and manage) my property. I picked Breckon & Breckon due ...Read all 23 from landlords
We are so grateful to the team at Breckon and Breckon for their excellent service with renting our first flat in the UK. As someone coming from abroad, it is ...Read all 30 from tenants
A multi-award-winning agency in Oxfordshire Breckon & Breckon is proud to offer one of the most trusted and reliable letting and property management services across Oxfordshire. Our experienced teams have one sole focus, you, the client. That means that whether you are making your first foray in to the letting business, or you are a long-term landlord with an extensive property portfolio, you can be confident that you, your property and your tenants are in safe and capable hands. Simple principles of honesty, reliability, exceptional customer service and good communication are the basis of our approach, values that have helped us build an extensive client base across the county. Its no secret that letting and property management can be a complex minefield to navigate and our job is to ensure that everything runs smoothly and seamlessly for you, so that you can enjoy minimum void periods, reliable tenants and swift resolution of any issues. Please do get in touch with any of our offices or pop us an email if you have any questions and discover our refreshing approach to letting.
The Trusted Agent 2026 results for Breckon & Breckon (Letting & Management), ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
1,173rd of 18,569 UK offices
Top 10%
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
GoogleReally friendly, super helpful and easy to get hold of over phone and email throughout the purchase. Would particularly recommend seeking the help of Joseph O'Callaghan who has great energy and knowledge.
Hi Eli, thank you so much for your kind review, it was a pleasure working with you. Wishing you all the best in your new home. Joseph.
5/5
GoogleBreckon and Breckon were fantastic. They delivered on exactly what they promised - producing an excellent brochure, organising a number of viewings, and always responding quickly to any queries I had. I would recommend them to anyone who wants a truly professional estate agent. CR
Thank you, Caroline, for your lovely review. It was a pleasure to be involved in the sale of your home and we are so pleased with how smoothly it all went through. Please do not hesitate to contact us if we can help in the future.
5/5
View AgentsA professional and thorough level of care
Importantly I can trust Breckon and Breckon. As a landlord the key issue is to have someone looking after your property that you are comfortable with. Breckon provides a high level of care and professionalism. This has been evident over the his management of the property and his wider team have been thorough and quick over any issues that arise.
What a great review - thank you! We do pride ourselves on being able to offer a personal service and deal with any issues a quickly as possible and it's great to hear that Chris and his team are looking after you.
5/5
View AgentsConsistently first class service from Breckon & Breckon
I am a landlord with 3 properties fully managed by Breckon & Breckon for over 10 years and they've never let me down, giving me worry free service. By contrast I have 1 property in a different part of the UK and get nothing but poor service from the agents - I just wish B&B had an office there!
Thank you so much for your great review; we're delighted to have been able to act for you over the years and hope to continue!
3/5
GoogleEveryone is always going to be very nice and polite with you. They take a long time to reply to your emails but always end up being helpful, just expect delays when dealing with them. Stuff will be in the property that is not in the inventory when you move in, make sure you don’t leave it there or you’ll be charged for it when you leave.
5/5
GoogleBreckon and Breckon were fantastic. They delivered on exactly what they promised - producing an excellent brochure, organising a number of viewings, and always responding quickly to any queries I had. I would recommend them to anyone who wants a truly professional estate agent. CR
Thank you, Caroline, for your lovely review. It was a pleasure to be involved in the sale of your home and we are so pleased with how smoothly it all went through. Please do not hesitate to contact us if we can help in the future.
1/5
GoogleI found Breckon and breckon very professional. Working with them as my Agents, the staff have been really helpful and very effective in dealing with all types of scenarios. They have a good team from Marketing to Portfolio managers. Thankyou for your great services.
We are very sorry to receive your review Molly. I have asked your property manager Richard to contact you today to discuss.
5/5
GoogleI found Breckon and breckon very professional. Working with them as my Agents, the staff have been really helpful and very effective in dealing with all types of scenarios. They have a good team from Marketing to Portfolio managers. Thankyou for your great services.
Thank you for your review Mr Khan, which was lovely to receive. We enjoyed helping you find new tenants and looking after your investment property. From Rachel and the Lettings team.
5/5
TrustpilotAfter trying to sell our house with…
After trying to sell our house with another agent for nearly a year in stepped ,Luke Mazonowicz at Breckon, and we never looked back. The whole team are so professional, and the photo,s and 3d tour where amazing. We cant thank the team enough for such a fantastic job.
It has been a pleasure to work with you both, thank you for your kind words. All the best moving forward, you know where we are if we can help further at all. Kindest regards, Luke
5/5
View AgentsCouldn't have asked for more!
Sam C was a pleasure to deal with. Always available to respond to any questions and was quick to provide us the information we needed. We ran into some rather bizarre issues and she was in top of it and helped resolve them in no time. Can't recommend her and B&B any more. Sam, You're a rock star!
Thank you very much for your review, its really appreciated!
5/5
View AgentsFriendly, quick & helpful
We had really good service from Summer at B&B, really treated us well, answered any queries we had quickly. Have used other agencies in the past that forgotten that we were looking for a home, this didn't happen and am very pleased with how quickly we went from the stresses of searching to enjoying getting the keys.
Thanks for your feedback - glad we took the stress out of your search! Greg & the team @ Breckon & Breckon
5/5
GoogleIt was a great experience to rent my house with them, even though I don't speak English enough, they were patient in handing over the keys and all the questions I had, I was promptly answered by email. recommend 👍🏽 …
Thank you for your review, we like to help our tenants as much as possible, so lovely to hear we were able to help you with all questions promptly. We hope you enjoy your new home.
5/5
GoogleI highly recommend Breckon & Breckon agency. They always answered my questions promptly. Also, I like their web application for storing all tenant documents and fast communication of your (possible) queries.
Thank you for your lovely review we hope you get settled into your new home. Ashleigh and The Lettings team.
1/5
GoogleMike mentioned £130 for move out. I just add that they charge £240 for move in. Indeed, modern day pirates. Also, they show no concern or sympathy to students. If you're intl student or manual worker or single parent, even worse. If you're …
Your review concerns us as we have no record of you and your comments certainly do not reflect the service we provide. We would welcome a further discussion so would be grateful if you could contact our MD Greg Barnes on 01865 201111 or greg@ breckon.co.uk to discuss further.
5/5
GoogleWe had excellent service from Patrick. Although in a competitive bid situation, his handling was professional, clear and fair to all. And then, after our offer was accepted, we received his steady hand of support through the process to completion.
Thank you Michael, hopefully your family will enjoy living in such a lovely location! Best Wishes, Patrick and the team
5/5
GoogleIt has been a pleasure dealing with Breckon & Breckon especially the excellent support provided by Lucy Morris throughout the process. All enquires were dealt with promptly and professionally, Highly recommended.
Thank you so much for your lovely review Zia, I hope you and your family will be very happy in your new home.
5/5
View AgentsBreckon & Breckon - superb! Highly recommended.
I used Breckon & Brekcon to let out my property for nearly 5 years previous to selling the property through them as well back in June 2015. The service was 5-star throughout and I would highly recommend them. The sale was seemless and they exceeded my expectations in both price received and number of viewings.
Thank you very much for your review and recommendation, its really appreciated. Delighted that our sales team were also able to assist in the selling the property so successfully. Thanks for your business over the years.
1/5
Googlewould never rent via Breckon & Breckon again: incredibly friendly and quick when in process of getting you as tenant, but tone of interaction changes considerably as soon as you sign the tenancy agreement. Got really fed up with being treated arrogantly and unprofessionally. Too many differnet people interacting about different things without knowing what other´s told me. I had to move out earlier due a change in my life situation, we had agreed on an earlier move out date, I paid the breaking-early-fee, agency started viewings; three months later I was told that landlord had changed his mind and I can not move out earlier; because the agency had not drawn up a deed of surrender there was nothing I could do. cost me 2 months rent plus council tax. But not even an apology from their side. Upon return of the keys, incredibly unfriendly receptionist who in Covid-times made me wait in a room full of employees without masks to fill in a form with my data that they have anyway.
5/5
View AgentsLettings service
I have been using B&B now for nearly 10 years and they have always found me excellent tenants. In fact in all that time I have never had a void period so I can wholeheartedly recommend their quick and efficient service. Also the staff are extremely pleasant to deal with.
Thank you for taking the time to leave a review, and we're delighted that it's such a positive one. Thank you for using us over the years, and we hope to be able to keep up the good work!
5/5
View AgentsExcellent in every way
Breckon & Breckon are dealing with both the sale of the house in which I now live and the letting of the flat into which I hope to move soon. In both capacities the staff have shown themselves competent, readily available, warm and helpful; I could not have been served better by either department.
1/5
GoogleThe worst letting agent I have ever come across, really ever so poor shall not be recommending the bloody service or indeed using them again awful. They only try to make money of someone's misery of finding urgent accommodation or moving houses.
We are very sorry to receive your review Daniel but we have no record of you on our systems and would like to discuss this further. Can you please contact our customer services manager, Louise Passfield on 01865 201111 from our lettings department. Please note the branch you have left the review on, is only sales and our lettings branch is located in Summertown.
5/5
GoogleI have been with B&B for 9 years now. All members of staff have been friendly, helpful and prompt at all times. I am very happy with their service.
Thank you for your review Francesca, we love to hear such positive feedback from our landlords, so thank you for providing it to us. From all at Breckon Lettings.
5/5
View AgentsProfessional, knowledgeable and friendly staff
I recently finished my tenancy with a property through Breckon & Breckon. I found the agency to be professional and responsive throughout the tenancy. In particular during the move in and move out the agency provided clear guidance of what was to be expected and what I need to do. Highly recommended.
Thank you very much for taking the time to leave a review and great to hear that you found the process clear and hopefully trouble free. We wish you well and thanks again.
5/5
GoogleVery professional and responsive service, with lovely staff who were extremely helpful in getting our move to a fab rental property processed on quite a short timescale. I've been separated from my shielding partner for most of the year and …
Thank you for your review Sarah. We are pleased that our staff have helped you and your partner find a new home together after a difficult year. We hope you both enjoy your new home once your all settled.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
23 reviews from landlords, rated 4.7 out of 5 on average. For example, Ella wrote: "I met with 6 different agents, including Breckon & Breckon, to determine who was the best fit to let ( and manage) my property. I picked Breckon & Breckon due ..."
30 reviews from tenants, rated 4.9 out of 5 on average. For example, Janet wrote: "We are so grateful to the team at Breckon and Breckon for their excellent service with renting our first flat in the UK. As someone coming from abroad, it is ..."
Yes. In The Trusted Agent 2026 awards: Breckon & Breckon (Letting & Management), Oxford won Trusted Agent.
