Trusted Agent profile · Nunthorpe
Verified
★★★★★
858 reviews across 4 platforms
95 Guisborough Road, Nunthorpe, TS7 0JS
Part of Michael Poole, see every office.
Michael Poole's office in Nunthorpe, at 95 Guisborough Road, is rated 4.6 out of 5 across 858 reviews on four platforms, including 573 Google reviews rated 4.6.
573
Reviews on Google
This office
44
Reviews on Facebook
Business-wide
1
Reviews on View Agents
This office
240
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Michael Poole Nunthorpe is ideally located in the heart of this sought-after village, providing free parking and selling and renting properties in Nunthorpe, Marton, Ormesby, Guisborough, Great Ayton, Stokesley, or surrounding villages. Managed by Partner David Poole with a dedicated team of estate agents and letting agents we can assist in all your property needs. Their experience will provide confidence in your search for an Estate Agent In Nunthorpe or Letting agent in Nunthorpe, our service will be second to none! The vast range of houses, apartments, and bungalows on offer is truly outstanding and will appeal to both buyers and investors searching for rental properties.
Every review we hold for the Nunthorpe office, from every platform, shown as written. First names only.
1/5
GoogleI regret to say our experience with Keoghs was less than satisfactory. Although the payment issue was ultimately resolved, this only happened thanks to the actual party responsible for the incident stepping in while Keoghs is acting as a …
1/5
TrustpilotThis is the worst agent
This is the worst agent I have ever worked with. Supposedly acting for us, this estate agent, I feel, was dishonest and misleading….protecting a chain to our detriment (not informing us that they had the entire chain) . Ill advising and recommending that we fund unnecessary surveys and ,I suspect , sharing privileged information to prospective buyers. In my opinion they were unprofessional, dishonest, bad communicators and the only agent I have ever known to charge for photographs and their own failures!
5/5
GoogleSophie, Andrea and the team have been amazing in helping us to try to find out next home.
5/5
GoogleJess was our estate agent. The purchase process was very lengthy and consuming, however Jess was always lovely, supportive and honest. I would highly recommend her services.
Thank you so much for your kind words. We're really glad to hear that Jess was a supportive and reassuring presence throughout what can often be a challenging process. Wishing you all the best in your new home! … More
5/5
GoogleHarrison Scott of A Conveyancing has been superb throughout the whole process. Quick to answer any questions, friendly and very helpful. I would definitely use again as he made a very stressful house move go smoothly . Thank you ☺️
5/5
GoogleJust joined the Sprift team. Really excited about the product. The customer success team have been particularly helpful especially Ellie whose been very helpful and very informative.
Thank you for your wonderful review! We're delighted to have you on board and excited that you're already seeing the value in Sprift. It's fantastic to hear that the Customer Success team has been able to support you throughout your journey, and I truly appreciate your kind words. We look forward to continuing to work with you and helping you get the most from the platform. Kindest regards, Ellie Wilson Head of Customer Experience
1/5
GoogleI’m appalled by the level of service I received. For me to not be involved in an accident and for your solicitor to come to court to represent me and still lose the case is shocking. Seemed like he was on work experience on the day and didn’t have a leg to stand on compared to the other parties solicitor who was asking all the questions. Next time I should just represent myself, or better yet just admit liability even when it’s not my fault. I was under the impression that Shamima would be handling my case, only for her to inform me someone else (with no backbone) will be representing me the week of the court date.
5/5
GoogleSam has been extremely professional and helpful, nothing is too much trouble. Sold our house within a week!
Kim, thank you for your fantastic review! We’re delighted to hear Sam provided such great support and achieved a quick sale for you. Congratulations on the sale of your home!
5/5
GoogleWhat can I say, I have moved so many times, so have gave experienced several property photographers. Zoe is the best I have experienced. Not only informative , but an absolute joy . She really knows her job and is a delight. I would give her 11 out of 10 . But definitely a 5 star x
5/5
GoogleFrom start to finish, Tracy Bennett at the Nunthorpe Branch was fantastic, supportive and informative! …
Thank you so much for your fantastic review, Andrew! We’re absolutely delighted to hear that your first experience as a seller was such a positive one. Tracy will be thrilled to know how much her guidance, communication, and support meant … More
5/5
GoogleI can highly recommend Claire Cox and this company they were totally informative and extremely helpful would recommend them to family and friends
5/5
GoogleAbsolutely amazing service from start to finish. Edie went above and beyond to help sell my old property. Would highly recommend this service. Very professional and quick to find solutions to any issues that arose. Would definitely use again.
5/5
TrustpilotMichael poole sold our house within 5…
Michael poole sold our house within 5 days,and whenever we had problems with our solicitors or similar they were there to help us out. A big thank you to Helen Nicholson we don't know what we would of done without you. Mark and Christine White.
5/5
TrustpilotI had a great experience in purchasing…
I had a great experience in purchasing a property with Michael Poole. Ruby was extremely helpful with perfect communication skills. Thank you.
5/5
GoogleHuge thanks to Victoria Wood from the Nunthorpe office! Just bought my first home, and the experience was made so much easier due to Victoria’s amazing support! Thank you thank you thank you
Thank you, Tamara, for your wonderful review! We’re delighted to hear that Victoria Wood from our Nunthorpe office made your first home-buying experience so much easier. Your kind words and appreciation mean a lot to us. … More
5/5
TrustpilotDebbie was fantastic
Debbie was fantastic, from start to finish, excellent Communication, I would highly recommend, an asset to Michael Poole.
5/5
TrustpilotWe sold our house in Guisborough off…
We sold our house in Guisborough off market at the agreed guide price. Can't ask for more than that. Jan provided honest advice and Alisha was extremely proactive, the same could not be said for the agent that we bought from. Would not hesitate in recommending MP Guisborough.
5/5
GoogleEdie was brilliant. Our house sale fell through twice before being eventually sold, but Edie was always quick to respond to any queries we had and did her utmost to speed up the process where she could.
4/5
TrustpilotRental
I have been supported by MP for many years as someone that has rented a property through them, there has been some communication errors initially however during a tenancy deposit dispute Oliver acted as the communicator between myself and landlord. Oliver was helpful, listened and was able to negotiate on my behalf. Thank you
5/5
GoogleTracy Bennett was personable, knowledgable, helpful and understanding throughout a long and difficult sale/purchase process. Would highly recommend for her knowledge and experience during the process.
Thanks so much for the lovely review, Lauren! We're really glad Tracy was able to support you through such a challenging process. We'll make sure she sees your kind words, and we really appreciate the recommendation!
1/5
GoogleDealt with Michael Poole Nunthorpe as buyers. They suggested that we use their in-house solicitors XYZ Law, we were told by Michael Poole that it would make the process faster and easier, it didn’t. We moved into our property and a few months later were sent a letter from a solicitors firm telling us to seek legal advice as our acting solicitors ( suggested by Michael Poole) had been served an intervention, meaning they had been shut down for dishonesty. Our post completion work was left incomplete despite us paying in full over £2,000 for our solicitors. We were told that to have the work complete by a different firm the cost would be £480. We made Michael Poole aware of this and how disappointed we were that we trusted their advice based on their wonderful reputation, and as a result have found ourselves under immense stress and facing financial burden. Had we not listened to their advice we wouldn’t be in this position and out of pocket. The response from Michael Poole was abysmal, they told us to avoid the cost we could carry out the work ourselves, despite having paid for this work to be done and the fact that we are not qualified solicitors- again we explained this to Michael Poole and didn’t even receive the decency of a response! We have been left with stress, financial burden and disappointment.
5/5
GoogleVictoria was so helpful and knowledgeable, guiding us through the process every step of the way. Can't thank you enough Victoria!
5/5
TrustpilotFabulous service from all
We recently had the pleasure of working with Sarah Jarvis (Lettings manager) she walked us through securing our first rental and went above and beyond in understanding our needs and worries. Nothing was too much for her and her quick responses really helped settle our nerves. We would fully recommend choosing Michael Poole Lettings. Thank you so much.
5/5
TrustpilotPurchase
I have just purchased a property through Michael Poole’s Stockton office and have been highly impressed with the service from the outset. Kathryn has been instrumental in progressing the sale to completion and could be relied upon to provide professional, timely updates.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Michael Poole's Nunthorpe office has 858 reviews across four platforms: 573 on Google, 44 on Facebook (across the whole business), 1 on View Agents, 240 on Trustpilot (across the whole business).
Michael Poole Nunthorpe is rated 4.6 out of 5 across all 858 reviews, and 4.6 out of 5 on Google from 573 reviews.
Michael Poole Nunthorpe, 95 Guisborough Road, Nunthorpe, TS7 0JS.
