Trusted Agent profile · Nunthorpe
Verified
★★★★★
858 reviews across 4 platforms
95 Guisborough Road, Nunthorpe, TS7 0JS
Part of Michael Poole, see every office.
Michael Poole's office in Nunthorpe, at 95 Guisborough Road, is rated 4.6 out of 5 across 858 reviews on four platforms, including 573 Google reviews rated 4.6.
573
Reviews on Google
This office
44
Reviews on Facebook
Business-wide
1
Reviews on View Agents
This office
240
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Michael Poole Nunthorpe is ideally located in the heart of this sought-after village, providing free parking and selling and renting properties in Nunthorpe, Marton, Ormesby, Guisborough, Great Ayton, Stokesley, or surrounding villages. Managed by Partner David Poole with a dedicated team of estate agents and letting agents we can assist in all your property needs. Their experience will provide confidence in your search for an Estate Agent In Nunthorpe or Letting agent in Nunthorpe, our service will be second to none! The vast range of houses, apartments, and bungalows on offer is truly outstanding and will appeal to both buyers and investors searching for rental properties.
Every review we hold for the Nunthorpe office, from every platform, shown as written. First names only.
5/5
GoogleGeorgina at Ewe Move was incredibly helpful, as though we were the buyers so she wasn't working directly for us. It was clear from the first viewing that she knew her stuff and could talk in detail about the house unlike most estate agents. She was responsible throughout the process and helped us move things quickly. Would recommend!
Thank you , it’s been a real pleasure to help you buy the your dream home
5/5
GoogleBacon & Co's Harry Moreland handled our house purchase - so was not even officially our agent - but nonetheless conducted himself with efficiency and courtesy over the few months from our initial viewing to eventual purchase. I recommend him and the firm wholeheartedly. Notably, he never required chasing, instead updating us on a regular basis as to the progress of the transaction.
Hi Rob, thank you for your kind words! We're delighted to hear that Harry provided such excellent service. Your recommendation means a lot to us, and we'll be sure to share your feedback with Harry and the team!
5/5
GoogleWe really enjoy working with Jane and her team - they are responsive, creative, and always proactive with new ideas to grow our social media. Their communication is excellent and they make the whole process a pleasure. Highly recommended.
5/5
TrustpilotGreat service and highly recommended!
Huge thanks to Victoria Wood at Michael Poole Nunthrope for helping us with our purchase! As first time buyers who are not familiar with buying or selling properties, Victoria has been very helpful and reliable throughout the entire process. Her support and professionalism are definitely second to none. Overall, great service and highly recommended.
5/5
GoogleA huge thank you to Vicki at the Nunthorpe branch for looking after us throughout the sale of our property. From the start Vicki was friendly, helpful and knowledgeable. She was always on hand when needed to chase things up and push the sale through. We couldn’t recommend Vicki and the branch as a whole enough - thanks again :)
Thank you, Matthew, for taking your time to write such a lovely review. Reviews like this brighten our day!
5/5
TrustpilotThe best agents I have ever come across
Honestly could not fault them, they was amazing and went above and beyond to help me with a not so straight forward sale. They are fast with responses and deal with matters and at a point in my sale I was feel very disconnected with my sale and not very informed by other people, but these guys had no problem keeping me updated and made me feel part of my own house purchase again. I would recommend them to everyone and have already done so a few times.
1/5
GoogleUnprofessional! Was told they would contact me and my wife back but never heard back as a result lost out on an interested property
Thank you for your feedback. We take all customer comments seriously and would appreciate the opportunity to look into this further. Please contact us directly.
5/5
TrustpilotGreat service
We both sold and purchased our new house via Michael Poole. They couldn't have helped us more. Particular shout out to Stacey who was brilliant and kept pushing things forward.
5/5
TrustpilotExcellent Service
Aslan was amazing, super helpful and made it possible for me to move into a new home within a week just before Christmas.
5/5
TrustpilotExcellent service
Excellent service. We’ve been with this estate agent for just 1 (one) week and they have sold our property for us. They have been spot on with everything they have done for us. I couldn’t praise them enough. The best Estate Agents that we have ever dealt with, and we’ve dealt with a few. EXCELLENT AGENTS 💯
5/5
GoogleWould like to say thank you to Tamsin for helping me find a new job! Great communication, Tamsin was always there to answer questions and provide me with support for interviews etc, I would highly recommend!
Thanks Keera, super pleased you’ve got yourself a fab new position! So pleased your loving it Tam xx
5/5
GoogleAshton’s managed my property Sale and Purchase. The team were excellent throughout the process, providing expert advice and guidance. Communication was excellent with prompt responses to emails and calls. I highly recommend Ashton’s in Widnes.
5/5
TrustpilotOutstanding
Every single member of Michael Poole's staff at Stockton-on-Tees were friendly, helpful and professional. Extremely helpful in assisting me in purchasing my new home and keeping me up to date with the process. Thank you Marion and everyone.
5/5
TrustpilotMy experience with Michael Poole was…
My experience with Michael Poole was literally seamless. I particularly enjoyed working with Allyson. Her communication was top notch and she practically handled all my questions and helped me from the beginning to the end of my purchase. Thank you Michael Poole, thank you Allyson, because of you, I and my wife now live in our dream home.
5/5
GoogleVicki is amazing! She is solution focussed and sorts out issues when things become difficult in the house buying process. She is respectful and is the person you would want in your corner. Thankyou Vicki for your help and support x ❤
Thank you very much, Jill! This kind of feedback means so much to Vicki; thank you for taking the time to write it.
5/5
GoogleAbsolutely excellent service by Tracey and the team, I couldn’t praise them highly enough especially in with some difficult circumstances If your looking for someone to sell your house and keep it as stress free as possible I would look no further
Thank you very much, Peter this kind of feedback means so much to us; thank you for taking the time to write it.
5/5
TrustpilotExcellent service
The Stockton office team made selling mum’s house a positive experience from start to finish. Luke started by giving me a realistic selling price and some accurate insights into the process. I was kept updated throughout the sale and Emeline and Marion in particular provided timely information on viewer feedback and the eventual buyer’s progress through the process. It was nice to find that when somebody was away others in the office had access to file notes and I wasn’t left waiting for their return. Excellent service and I would use Michael Poole next time.
1/5
GoogleExperts in creating delays. We are the buyers of a property being sold using this company and for 4 months all they have achieved is to ignore all parties involved, including their own client despite daily chases. Even when the issue was …
Unfortunately, as clearly stated in your review you are not a client of our firm and so we are unable to comment.
5/5
TrustpilotExcellent Service
Great service received from Michael Poole (Middlesborough), Craig was excellent throughout the beginning/end of process.
5/5
TrustpilotReally good service by Michael Poole's…
Really good service by Michael Poole's team. Alisha was a constant throughout and kept us updated.
5/5
TrustpilotJo Miller from the rental team was…
Jo Miller from the rental team was fantastic. Made the process really easy to understand and follow as I’d never rented before. Quick to answer any questions I had. Friendly but very professional service.
5/5
TrustpilotFantastic service all round
Fantastic service all round! Special thanks to Stacey Holmes who kept the sale on track from offer to completion.
1/5
TrustpilotExtremely Poor Communication and Lack of Support from Michael Poole
We’ve recently had to remove our property from the market with Michael Poole due to the consistently poor level of communication. It has been extremely difficult to reach anyone at the office, if we, as the sellers, can’t get through, it’s worrying to think how many potential buyers may also be struggling to make contact. The communication has been absolutely shocking. The only feedback we received was via brief text messages that lacked any useful detail. Despite requesting to be copied into all correspondence (as my partner often works away and doesn’t always have access to phone or internet), this request was ignored. Overall, we’re extremely disappointed with the way Michael Poole have handled the sale of our property. We will not be using their services again and would not recommend them to others.
5/5
GoogleHighly Recommended. Shout out to Edie Thompson for being helpful and patient.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Michael Poole's Nunthorpe office has 858 reviews across four platforms: 573 on Google, 44 on Facebook (across the whole business), 1 on View Agents, 240 on Trustpilot (across the whole business).
Michael Poole Nunthorpe is rated 4.6 out of 5 across all 858 reviews, and 4.6 out of 5 on Google from 573 reviews.
Michael Poole Nunthorpe, 95 Guisborough Road, Nunthorpe, TS7 0JS.
