Every review we hold for the Nunthorpe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service. We had to go ask for viewing the same property couple of times. Massive thank you for your services in the purchase of the property especially Imran for all hos help and support.
Gayathri · 2 July 2024
Agent replied · 2 July 2026
Thank you for your positive feedback! We're pleased to hear that you had an excellent experience with our services, and we appreciate your acknowledgment of Imran's assistance and support. If you ever need further assistance or have any questions, feel free to reach out.
★★★★★ 5/5
TrustpilotHouse sale
We recently sold our house with Michael Poole. It's been a very stressful time but the agents were very helpful and supportive especially Marion at the Stockton branch. I would definitely recommend this agency. Many thanks
Joan · 21 August 2025
★★★★★ 5/5
GoogleI used Ewe Move to sell my property in Liphook and I couldn't have been happier. Matt has a refreshing approach to Estate Agency and kept me informed all the way through the process. Sensible advice which helped me to achieve a very good price for the house sale. The commission was also very reasonable. I have already recommended Matt on to a couple of friends who are looking to market their houses.
John · 27 May 2020
Agent replied · 27 May 2026
Thanks John. It was a great house and we were grateful for the opportunity. Keep spreading the word!
★★★★★ 5/5
GoogleZoe from Emzo has done 2 photo shoots of my property and both have been outstanding. The quality and composition of Zoe's photographs are amazing, reminiscent of the best wedding photographs. Zoe is a total professional who it has been a …
Charlie · 9 June 2025
★★★★★ 5/5
TrustpilotWe have just completed our sale with Michael Poole
We have just completed our sale with Michael Poole and the whole experience has been conducted professionally and timely, with regular communication and updates on progress.
A special mention for Stacey who provided a great personal service.
Would definitely recommend their services and use in the future.
Barbara · 19 June 2026
★★★★★ 5/5
TrustpilotCompletely brilliant
This is the second time we used Michael Poole and I have to say our experience has been brilliant. Absolutely seamless, the team communicated with us every step of the way - they always picked up the phone when I called. I could not recommend them enough.
Steven · 18 June 2026
★★★★★ 5/5
GoogleAs a tenant i say very good and reliable agency, never had better. All the upcoming issues are sorted instantly. They provide very good advise as well. Comunication is very well as well.
Wojciech · 2 July 2024
Agent replied · 2 July 2026
Thank you for your positive feedback! We're glad to hear you find us reliable and appreciate our communication.
★★★★★ 1/5
GoogleNothing but lies. Stay away! Lied about a neighbour from hell who has a police record, was sectioned and has been reported to the local authority. Also lied about a complete BOTCHED draining system - I cannot do my dishes!!!!! Cannot wash clothes!!!! . Grocely misrepresented property. My life and finances ruined. I'm in bits.
Lana · 28 June 2025
Agent replied · 28 June 2026
Dear Lana, We are truly sorry to hear about the issues you’re facing. We strive for transparency and honesty in all our transactions, and it’s concerning to hear about your experience.
The previous tenants had lived at the property for four years, and our lettings team were never notified of any neighbour issues. Additionally, our sales team was not made aware of any concerns by the vendor.
During our management, a plumber attended the property to investigate drainage issues, which were believed to have been resolved. Typically, drainage issues are identified during a survey, so we recommend raising this matter with your surveyor as well.
Our business has been built on honesty and customer recommendations, and we are very keen to help resolve the issues you are currently facing. Please contact Chris, our manager, at worthing@baconandco.co.uk, who is ready to assist you further.
★★★★★ 5/5
GoogleEmma and Zoe are truly great to work with. Great communication with Emma and Zoe has photographed two properties for us now to a high standard. She is extremely friendly, personable and accommodating and goes the extra mile to ensure an excellent result. The most recent pictures are attached.
Oliver · 2 June 2026
★★★★★ 5/5
TrustpilotCan’t thank Allyson and the team in the…
Can’t thank Allyson and the team in the Stockton branch of Michael Poole enough for all the professionalism shown in the conveyancing of our property. Nothing seemed to be too much trouble. Quick to respond, knowledgeable about the market and the business. If you are selling your property, give MP in Stockton serious consideration.
COLIN · 19 December 2024
★★★★★ 5/5
TrustpilotGuisborough Office Service
I bought a house via Alisha in the Guisborough Office and the service was both personal and professional. The viewing was set up to suit both parties and the post viewing service was excellent.
Mike · 11 September 2026
★★★★★ 5/5
TrustpilotHouse Rental North East
Oliver (A.) was clear, efficient, honest and always genuinely helpful in everything. He replied to emails promptly and made sure every point was fully answered. He was proactive and always available when needed. Thanks to his hard work, and without making any empty promises, he made sure we were able to move in within just two weeks, with no issues at all. I can't stress enough, a truly exceptional service by a diligent professional.
Panos · 21 November 2025
★★★★★ 5/5
GoogleGreat company from start to finish. Would recommend them without any hesitation. They want the best outcome for you .
Stephen · 6 May 2026
Agent replied · 6 September 2026
Hi Stephen, thank you so much for your kind review, it’s been a pleasure to help you with your sale.
All the best for the future.
The Bacon & Co Team.
★★★★★ 5/5
GoogleEwrw Move have been excellent, efficient and professional. Their agent Georgina Hopkinson is fabulous to work with, she's reliable, empathetic and gives great attention to detail which made a potentially traumatic experience very much easier and ensured a good result all round. I'd highly recommend the Ewew Move experience!
Huw · 24 June 2023
Agent replied · 24 June 2026
Thank you Huw &Patricia ,
We got there in the end .
★★★★★ 5/5
TrustpilotDealt with Alisha & Sophie in…
Dealt with Alisha & Sophie in Guisborough and they were very helpful.
Grace · 28 February 2026
★★★★★ 5/5
GoogleVictoria and Vicky were amazing!
I can’t thank them enough- made the sale of my house and the purchase of my next one so easy! …
Karen · 4 October 2024
Agent replied · 25 November 2023
Thank you, Karen! We're happy to have helped. Thanks again for taking the time to leave this lovely review for us
★★★★★ 5/5
GoogleThank you so much Anthony for the photos of my property. You were a pleasure to chat with and extremely professional in your role. You knew how to capture the best shots and were so polite and courteous. …
Jo · 9 June 2025
★★★★★ 5/5
GoogleJane is always full of ideas and has elevated our presence across our social media channels over the last couple of years. I would highly recommend Jane and her team.
R · 13 September 2025
★★★★★ 5/5
GoogleThey were amazing always answering my questions and listening to my moans.
Thank you to Mark for helping me with alot questions I kept asking him. Thank for all your help
Surinder · 2 July 2024
Agent replied · 2 July 2026
Thank you so much for posting your review and positive feedback regarding the service provided to you by our sales team in particular Mark.
★★★★★ 5/5
GoogleThe smoothest, stress free move in we could’ve asked for! Both, Colin and Andreea were amazing! They have been so helpful throughout the process. Thank you so much for your guidance!
Laini · 2 July 2024
Agent replied · 2 July 2026
Thank you for your kind words! We're thrilled to hear that Colin and Andreea provided you with such a smooth and stress-free moving experience. We appreciate your feedback and are glad we could assist you throughout the process. If you ever need anything in the future, don't hesitate to reach out!
★★★★★ 5/5
GoogleFabulous experience with Michael Poole. David Poole valued my late Mum's property which is pretty unique. I really appreciated that he took time to reflect and come back with a considered valuation. We chose to go with the firm as they had …
Lesley · 9 October 2025
Agent replied · 24 March 2026
Thank you, Lesley, for such a thoughtful and heartfelt review. We're so pleased you had a fabulous experience with us, and it's lovely to hear that both David’s careful valuation and Victoria’s professionalism stood out to you during such … More
★★★★★ 2/5
GoogleThis is my experience of Safe2, an NRLA advertised supplier.
Property due a 5yr EICR cert, Previous electrician retired, had noticed SAFE2 promo on NRLA. Boiler service/cert also due so booked both certificates
Noticed the promised 5% discount was not included on invoice, even though I had clicked through from NRLA.
EICR completed without hassle (although my city has many electricians, the engineer had travelled a distance)
But boiler engineer cancelled by text on the day of appointment. fair enough these things happen. Re-book.
Contact Safe2 the day before new appointment to confirm gas engineer which they eventually do. Attend property and wait. And wait.
No show and no communication.
Presumably Safe2 do not pay the local engineer's enough money and they take work elsewhere...
I contacted Safe2, pointed out the 2nd failed appointment and incorrect invoice. Requested a refund. They apologised but insisted they could not refund to a credit card, my original payment method. They insisted on my texting them bank details, which begrudgingly I did......only for a refund to be made to the card.
I booked a new boiler appointment directly with my usual local supplier.
Be warned.
Richard · 11 June 2024
Agent replied · 11 June 2026
Hi Richard. We are sorry you are unhappy with the level of service you received. A support team member will be in contact with you to discuss this further. Thank you
★★★★★ 5/5
TrustpilotNothing but the highest praise…
I have nothing but the highest praise for the whole team at the Stockton Office. Their professionalism, approachability and support throughout the rollercoaster ride of selling my property combined with purchasing another was exceptional.
A special mention for both Marion and Emeline must be given, who both went above and beyond to ensure I was always kept up to date, answered any queries or concerns promptly and skilfully guided me through the ups and downs of the whole process.
I would have no hesitation in recommending Michael Poole to anyone and have again enlisted them to carry out the sale of my mum’s property and the purchase of her new home.
Carol · 18 August 2025
★★★★★ 5/5
GoogleWow! What an unbelievable system! This has made our brokers job so much easier when sourcing property information and contesting valuations with the easy to use comparable search function. Why has it taken so long for somebody to put such an amazing product on the market! Dan Fuoco lead us through the process and showed us how to use the system, his support has been invaluable. Dan, if you're ever looking for a job then give us a shout!
Staton · 23 June 2024
Agent replied · 23 June 2026
Thank you for such an amazing review!
We're thrilled to hear that Sprift is making life easier for your brokers and helping with property research and valuation challenges. Feedback like this is exactly why we do what we do.
Dan was delighted to read your kind words. He's passionate about making sure customers get the most from Sprift, and we're so pleased his support has made such a positive impact.
Thank you for your support and for being part of the Sprift community.
Kindest regards,
Ellie Wilson
Head of Customer Experience
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
