Comfort Estates Nottingham reviews

★★★★★ 5/5

Google

The staff at comfort lettings could not have been better. When I expressed interest in a house that I hadnt realised already been let, Jessica went above and beyond to help me find available ones that me and my housemates would like - she sent me regular updates and was so helpful with all my annoying questions! When we eventually signed a house with comfort lettings (a pretty amazing one might I add), the process was simple and ran smoothly, thanks to Lindsay. We’re 5th year university students (so have lived in a fair few student houses) and this was by far the best house signing we’ve had! Can’t wait to move in!PositiveResponsiveness, Quality, Professionalism

Celia · 28 August 2021

★★★★★ 5/5

Google

Brilliant service! I have worked with a few letting agents in the past but have to say that Comfort Lettings is by far the best! The whole team is fantastic - professional, friendly, helpful and quick to respond. Jess Cook in particular together with Lindsay Hull and Mary McKenny are amazing and a pleasure to work with. I highly recommend this agency and will continue to use in future.

J · 29 December 2022

★★★★★ 5/5

Google

Coming from an investor/ landlord perspective we couldn’t be happier with the service from comfort lettings. We have been dealing with Lindsay, the letting manager for a while now and she has been amazingly helpful. Very polite and a genuine person who is more than happy to help with any enquiries whilst making you feel like a valued customer. I couldn’t recommend Lindsay more and couldn’t be happier with the help she has provided us. Very experienced, professional and some of the best customer service I have experienced. Thank you.

Harry · 28 May 2021

★★★★★ 5/5

Google

Fantastic letting agent, really great experience! I've been a landlord with Comfort for over 10 years and their service really is second to none! They manage the property really well, keep me updated on any changes, have always found great tenants and their ethos (i.e. treating those renting well) is completely the right thing to do and results in happy renters and a happy landlord.

Ben · 29 April 2024

★★★★★ 5/5

Google

Absolutely top quality letting agents. I dealt with Andy, Olivia and Jess. All were very friendly, considerate due to my circumstances of relocating to the area and starting all over again. I would highly recommend comfort lettings to friends and the public. Thank you guys 👌PositiveProfessionalism

Lee · 28 August 2021

★★★★★ 5/5

Google

Jordan and Charlotte at Comfort Estates sold my house in Beeston for full asking price within 7 days. The service provided was exceptional and I cannot recommend them enough! Brilliant communication throughout and a great marketing package. They really know their stuff and their advice was always honest and helpful. Thank you again!

Jatinder · 3 November 2024

★★★★★ 5/5

Google

Our experience was primarily with Eniko who was fabulous. But honestly the experience as a whole was fantastic with comfort Lettings. I took a month off work to find a new place to live and jumped through hoops with other estate agents and landlords. Yet comfort Lettings took approximately 1 week form viewing to getting the keys. I would definitely recommend. The little office on Derby Road is welcoming and friendly too.

Dan · 28 May 2022

★★★★★ 5/5

Google

The comfort lettings team (especially Lois, but the entire team is great!)are the most professional, personable and proactive team we’ve dealt with in all of our time investing in property across the UK. They have very high standards and we are very pleased with all of our dealings with them. Well done!

Richard · 13 January 2024

★★★★★ 5/5

Google

I would be happy to recommend Comfort Estates to anyone looking for property management services. Hannah has been a really helpful Property Manager, always prompt to sort out any requests, goes the extra step to find the answer to any questions we have. Hopefully we will be working with them for a long time yet!

Chris · 27 October 2023

★★★★★ 5/5

Google

Rented a student house with my sister and Darius has been assigned to looking after our house incase of any issues. He’s been a huge help to us and never hesitates to get a job done if it’s needed. He’s helped us settle in so quickly. We’re very grateful for him and really appreciate his help!

Alessia · 27 September 2023

★★★★★ 1/5

Google

Poor service, came for a viewing, no emails no texts. Estate agent never came so called up. Said the tenant said no to a viewing less than 2 hours before the viewing. Freed up my schedule for nothing. Edit: Also called 10 minutes prior to the booking to confirm whether the agent was coming, was told they would be there shortly. I get that the tenant can cancel a viewing, however it’s unprofessional how little effort was made to inform me of the cancellation. Even if I missed a call, there was no voicemail, text message or email; which I confirmed on the phone you have all those details.

William · 29 November 2022

★★★★★ 5/5

Google

Brilliant service! I have worked with a few letting agents in the past but have to say that Comfort Lettings is by far the best! Especially Hannah Bennett been brilliant and very professional, friendly, helpful and quick to respond. I highly recommend this agency and will continue to use in future.

Ali · 27 September 2023

★★★★★ 5/5

Google

The staff were very helpful, especially Andy, and I recommend their office for anyone who would want to rent a house and I will definitely be working with them again if I ever need to rent a house.PositiveProfessionalism

Amel · 28 August 2021

★★★★★ 5/5

Google

Reached out to Comfort estates for some advice on my property, and spoke to a gentleman named Jordan. Super helpful, provided me with extra information and it’s been hugely beneficial. Very proactive, easy to communicate with…. A pleasure to deal with. Thanks Comfort Estates & Jordan Evans.

Kai · 10 October 2024

★★★★★ 1/5

Google

I am extremely disappointed with the 'service' provided by Comfort Lettings. From the second the contract was signed, the team have given us nothing but grief. They manipulate students in any way they can just to make more money and send maintenance staff who damage things in the house and will never believe the tenant (even after evidence is supplied). They left us living with black mould throughout the property and only came to begin the work on it (painting over it) when it was around 2 months before we were due to hand over the property to new tenants. Disgraceful company.

Lottie · 24 September 2024

★★★★★ 1/5

Google

**The Worst Rental Experience Imaginable, Avoid at All Costs** 171 Gregory Boulevard If I could give this letting estate zero stars, I would. What initially appeared to be a beautiful, well-kept property quickly became a nightmare, worse than we could have imagined. After moving in, we were greeted by an infestation of **bed bugs** and **rats**. Yes, you read that correctly. Bed bugs and rats. The place was **uninhabitable** from day one. We immediately notified the letting agency, but instead of providing the help you’d expect in such an extreme situation, we were left to fend for ourselves. For **almost two months**, we were unable to live in the property due to the severe infestation. During this time, we **received no financial support** whatsoever from the agency. Even more shocking, they insisted we continue paying rent for a property that was completely **unlivable**. The health risks alone were outrageous, not to mention the psychological toll of knowing your "home" was crawling with pests. When we were finally able to move out of that disgusting property (which was more of an escape, really), we thought the worst was over. How wrong we were. After leaving, we were hit with **insanely high charges** for “damages,” which were nothing more than the result of regular wear and tear. They gouged us for every penny they could, as if enduring a rodent and bed bug infestation wasn’t punishment enough. I have **pictures and videos** of the filthy conditions we endured, and I’m seriously considering taking legal action. If you're even thinking about renting here, **don’t.** No amount of initial charm or nice appearances will make up for the living hell this place will put you through. It’s not just disgusting, it’s unsafe. **Do yourself a favor and stay far, far away.**

Oddee · 24 September 2024

★★★★★ 5/5

Google

Brilliant service and professionalism. The agents in Comfort Lettings go out of their way in order to help clients and meet their needs. My partner and I are forever thankful for the amazing service that Comfort Lettings has provided us with and we would like to give our special thanks to Andy Hayton and Jess Cook for being the best agents that anyone can ask for.PositiveResponsiveness, Quality, Professionalism

Hani · 28 August 2021

★★★★★ 5/5

Google

Recently moved in to a fantastic property arranged through Comfort Estates. Darius has been a great help from start to finish and has assisted with any queries even outside of working hours! Great service and I would be more than happy to use Darius again in the future.

Husky · 27 September 2023

★★★★★ 5/5

Google

I've been in my apartment for several years with Comfort Lettings, and nothing to complain about. My agent Sophie Evans is really kind and helpful. Each time when I send a query or submit a maintenance issue, she would contact me within one day to discuss about it.

Jiada · 27 September 2023

★★★★★ 5/5

Google

Andy and the team were fantastic letting agents for us as tenants for our close to 5 year tenancy with them, thanks so much for all your help and support over the years!PositiveResponsiveness, Quality, Professionalism

Anwyn · 28 August 2021

★★★★★ 5/5

Google

Since Andy took over the property, the service provided was fantastic. All maintenance issues were addressed and resolved. Andy made sure the final inspection was carried out soon after I handed my keys in as well making my deposit return much quicker. Thank you!

Agata · 29 May 2018

★★★★★ 5/5

Google

One of the best agencies in Nottingham! So easy to communicate with and very quick response. Throughout the 2 years of staying at a property with Comfort lettings, I have had no complaints. The agent that was in charge of our tenancy, Jess Cook was amazing, very friendly and helpful with everything that we needed. A very great lettings agency.

Efe · 1 August 2022

★★★★★ 4/5

Google

My experience with Comfort estates has been a delight. The credit truly belongs to Claire. She is professional, prompt in her responses and is very friendly to talk to. The apartment we are letting is also in good condition and hopefully we will have a good relationship till the end. Deducting one star over a very elaborate process of references and checks. Understandably it is required of them to get into an agreement with all the checks done but I just feel like it is a bit too extensive. Other than that, very good service and definitely recommending them!

Fatima · 28 July 2024

★★★★★ 5/5

Google

Darius Small was very useful in returning items to me that I had left at the property.

Nirunn · 13 July 2023