5/5
TrustpilotProperty viewing with Sadie
Sadie was friendly and took the time to answer our questions.
Agent replied · 5 October 2026
Thank you for taking the time to leave Sadie a review, we appreciate the feedback.
Trusted Agent profile · Northfield, West Midlands
Verified
Oulsnam Northfield reviews
★★★★★
428 reviews across 3 platforms
51 Church Road, Northfield, West Midlands, B31 2LB
Part of Oulsnam, see every office.
Oulsnam's office in Northfield, West Midlands, at 51 Church Road, is rated 4.9 out of 5 across 428 reviews on three platforms, including 204 Google reviews rated 4.8.
204
Reviews on Google
This office
3
Reviews on View Agents
This office
221
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Northfield office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKaren was excellent
Karen was excellent, really friendly, attentive to our questions and knowledgable about the properties 10/10 !
5/5
TrustpilotI would like to thank the entire team…
I would like to thank the entire team who supported me. They were always on hand to assist with anything I needed, whether it was things I was unfamiliar with, or areas where I required guidance and advice. Their help and support made a real difference.
Agent replied · 11 June 2026
Thank you for your review and your kind words for the team
5/5
TrustpilotI wanted to leave a review for Karen…
I wanted to leave a review for Karen Clifton in the Bromsgrove Branch. Karen showed my son in law Zak and myself a house which they have just bought. I have to say what a welcome relief to have someone with excellent communication, skills and knowledge. Well Done Karen!
Agent replied · 12 May 2026
Thank you for your kind review it is really appreciated and I have passed on your kind words to Karen!
5/5
TrustpilotA pleasant relaxed viewing
Such a relaxing viewing and a very informative agent, who gave us plenty of time and advice on the property. Sadie Jayne Wragg went above and beyond. A pleasant experience in viewing this property.
5/5
TrustpilotLauren and Lisa were incredibly…
Lauren and Lisa were incredibly helpful, supportive throughout the process. Whenever I had a query they were responsive and kept me updated promptly. Couldn’t recommend them highly enough! 🙂
5/5
GoogleWe had Ron show us round the property, he put us at ease, was very knowledgeable and helpful with all our questions. Would definitely recommend him as a viewing representative!
Agent replied · 16 September 2026
Thank you for your lovely review. We’re so pleased to hear that Ron made you feel at ease and was so helpful throughout your viewing. We really appreciate your recommendation.
5/5
TrustpilotRon conducted our viewing at a property…
Ron conducted our viewing at a property today, they scheduled it last minute to fit in with our schedules. He was personably and answered all our questions to the best of our knowledge. Ouslamns has also sold our property and I'm so glad we've changed to them after a year on the market they were excellent as sellers and buyers.
5/5
TrustpilotSmooth and Professional
Lauren was the agent dealing with the purchase of my new home. She was very direct, professional and informative. The purchase was smooth and Lauren was helpful througout. Oulsnam are cut above the other agents in Moseley.
5/5
GoogleWe viewed a house today with Ron, he was really friendly and helpful, he showed us around at our own pace, we did not feel rushed, it was a real pleasure to view the house with him
Agent replied · 23 July 2026
Thank you for your kind review. We’re delighted to hear Ron made your viewing such a positive experience. We’ll be sure to pass on your lovely feedback.
5/5
TrustpilotJeff was very informative and made the…
Jeff was very informative and made the viewing enjoyable!
Agent replied · 5 October 2026
Thank you for taking the time to leave Jeff a review, its greatly appreciated
5/5
TrustpilotSuperb communication
I sold my house through the Bromsgrove branch and right from the beginning when Tom came out to value my property and selling it in December the team were fantastic. Emma and Amy always communicated with me when there were any updates from my buyers solicitor. All the team were very efficient, polite and very professional.
Agent replied · 5 October 2026
Thank you so much for your positive review we are really pleased you were so happy with the service from the Bromsgrove team!
5/5
TrustpilotCo ordinated and Seamless Service
Bromsgrove Oulsnams sold a deceased estate property. I have used them previously and once again they exceeded expectations with professionalism, courtesy, approachability and expertise. It is good to see the staff there do not keep changing so other than the addition of an administrator it was the same team as two years ago.
5/5
GoogleRon was very pleasant and welcoming on arrival, knew about the property and showed me around. Real life BFG 😂😂😂 …
Agent replied · 26 November 2025
We’re so glad you had a great viewing experience. Ron will be thrilled to hear he made you feel welcome, our very own real-life BFG😄 …
5/5
TrustpilotI was dealing with Shania Benton & it…
I was dealing with Shania Benton & it was lovely working with her. Oulsnam is very transparent & customer friendly. They always try to work around your schedule & give a realistic timeline if you raise any issue. Would definitely recommend working with them.
Agent replied · 11 May 2026
Thank you for your review that is much appreciated and we are so please about the service Shania has being able to provide.
5/5
TrustpilotGreat determination and Great Team
Huge thanks to Lauren, who was absolutely brilliant from start to finish when selling my house. She was professional, friendly, and always had my back throughout the entire process.
5/5
GoogleThrough some challenging moments selling our house, Natalie at Oulsnam Northfield always calm, professional, supportive and responsive. I'm very grateful, and would recommend Oulsnam Northfield to anyone looking to buy or sell with no hesitation.
Agent replied · 14 May 2026
Thank you for your kind words. We’re so glad Natalie could provide calm and professional support throughout the process. We truly appreciate your recommendation.
5/5
TrustpilotLovely staff
The staff throughout the process here were great, Michelle, Georgie and Alison all helped us with what became a difficult sale with our upward chain causing delays. They helped with getting communication with solicitors and were always on the end of the phone if needed for reassurance or guidance. Very pleased with the experience with them and everything they did for us. Would recommend.
5/5
TrustpilotHighly recommend Oulsnam in Droitwich
I have just brought my home through Oulsnam in Droitwich. I mainly dealt with Sarah, who was extremely helpful and efficient, all the way through the process. I would highly recommend Oulsnam in Droitwich.
5/5
TrustpilotI have had a couple of viewings and…
I have had a couple of viewings and contact with the team all are great people, from Victoria Green to Jeff Field, they are very quick to respond and willing to assist with queries. Thanks all!!
Agent replied · 30 June 2026
Thank you for your lovely feedback. We’re really pleased to hear you’ve had such positive experiences with the team, and that both Victoria and Jeff have been quick to respond and happy to help with any queries.
5/5
Trustpilotreally pleased with the whole team at…
really pleased with the whole team at Redditch branch and Droitwich. in what is a stressful time for us they made it a lot easier and got a quick sale which obviously we are thrilled with! would recommend this company! thanks guys!
Agent replied · 15 May 2026
Thank you so much for taking the time to leave this wonderful review, as both our Redditch and Droitwich teams will be absolutely thrilled to hear your kind words. We always strive to deliver a supportive and highly efficient service, and your recommendation means the world to our entire team. Thank you again for choosing us, and we wish you all the very best of luck with your move.
5/5
TrustpilotWe found Oulsnam in Kings Heath…
We found Oulsnam in Kings Heath consistently helpful and informative about the process - they gave us a realistic valuation and found perfect buyers for our house. And did all this without being pushy! We also liked the fact that all the staff we encountered were women - good for Oulsnam!
5/5
TrustpilotYou will not Regret using them
My partner and I have both used the services of Oulsnam Bournville in recent months. We have found Lizzie and the rest of the team very helpful, polite and determined to provide the best experience possible. They do answer the phone and they do return calls and they do chase issues to resolution. Not always the case these days I am sorry to say, but I have no hesitation in recommending them to any prospective customer. As I said to them in person upon completion of a recent sale ‘well done and thanks to everyone at Oulsnam Bournville!’
5/5
TrustpilotKaren Clifton was very helpful showing…
Karen Clifton was very helpful showing us around the property
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Oulsnam Northfield
How many reviews does Oulsnam Northfield have?
Oulsnam's Northfield office has 428 reviews across three platforms: 204 on Google, 3 on View Agents, 221 on Trustpilot (across the whole business).
What is Oulsnam Northfield's rating?
Oulsnam Northfield is rated 4.9 out of 5 across all 428 reviews, and 4.8 out of 5 on Google from 204 reviews.
What do sellers say about Oulsnam Northfield?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Pamela wrote: "The service provided by Oulsnam's Northfield was excellent from valuation through to completion. We sold our house very quickly and we were kept informed of ..."
Where is Oulsnam's Northfield office?
Oulsnam Northfield, 51 Church Road, Northfield, West Midlands, B31 2LB.
