Trusted Agent profile · Northfield, West Midlands

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Oulsnam Northfield reviews

4.9

★★★★★ Excellent

428 reviews across 3 platforms

51 Church Road, Northfield, West Midlands, B31 2LB

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Oulsnam's office in Northfield, West Midlands, at 51 Church Road, is rated 4.9 out of 5 across 428 reviews on three platforms, including 204 Google reviews rated 4.8.

Google logo

4.8 / 5

204

Reviews on Google

This office

View Agents logo

5.0 / 5

3

Reviews on View Agents

This office

Trustpilot logo

221

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Northfield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Selling a House...

We used Oulsnam Estate Agents to sell a residential property. Throughout the process, the sales team were helpful and supportive. The process was quite lengthy but we were kept up to date with developments. They were quick to return our calls and made efforts to address any issues in a timely manner. They were upfront about the costs for their services and were always honest and realistic. I would recommend them.

Helen · 4 February 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave us a review. Your comments are very much appreciated. All the best to you and your family.

5/5

Trustpilot

A joy to work with

We bought our house through Oulsnam in Moseley. There are so many people involved in the process of buying and selling a house, with so many stresses and strains and anxieties, and through it all Lauren Bell and her team at Oulsnam were fantastic - friendly, kind, proactive and supportive. A genuine joy to work with.

Matthew · 19 January 2026

5/5

Trustpilot

Anna was super helpful and…

Anna was super helpful and communicative every step of the way! She helped make this much smoother than it could have been!

Jonathan · 5 February 2026

Agent replied · 5 October 2026

Thank you for your kind review, Anna will be delighted you were pleased with the service she provided.

4/5

Google

Living away from Birmingham, I didn't get to met any of the staff, something I do regret. All credit to the Sales staff. Yes, a few viewings, with a number of no shows unfortunately. The property was on the market for just weeks before I accepted an offer, s t c, of course.

Bruce · 14 June 2026

Agent replied · 19 June 2026

Thank you for your comments Bruce, really appreciated.

5/5

Trustpilot

So far so good

So far so good, all the girls at droitwich branch, making our purchase of our retirement home possible, keep you posted. Big shout out to Dawn for showing us round twice, and to the girls in the office, Sarah, Claire, Angela.

Peter · 15 May 2026

5/5

Google

We would not hesitate to recommend the team at Oulsnam Estate Agents in Northfield Birmingham. They were very helpful and friendly and we we very pleased with the service they provided throughout the sale process.

Julie · 27 September 2025

Agent replied · 26 November 2025

Thank you so much for your kind recommendation. We’re delighted the Northfield team could make your sale a smooth and positive experience.

5/5

Google

A Huge thank you to the whole of the Oulsnam staff in the Northfield branch, who recently, successfully completed a sale of my property. If you are wanting to sell, I happily recommend them.

John · 27 September 2025

Agent replied · 26 November 2025

Thank you so much for your kind words.We’re delighted to hear you had a positive experience with our Northfield team and we really appreciate your recommendation.

5/5

Trustpilot

I was completely over whelmed by the…

I was completely over whelmed by the process but oulsnam kingh heath georrgie and all staff made it an obsolete breeze they were incredible patient taking the time to answered every single one of my question with out making me feel rushed i am glad to recommend them

Yonas · 4 July 2026

Agent replied · 15 July 2026

Thank you for your 5 star review. We are so glad that Georgie and the team helped you with the process. Good luck with everything going forward.

5/5

Trustpilot

A process made easy by an exceptional team.

We have recently sold a property through Oulsnam and thought it worthy to note the exceptional service we received from Shelbi, Sara and Karen at the Barnt Green office. From start to finish, nothing was too much trouble. The advertisement for the property was excellent and we were able to sell within weeks. All our questions were answered and dealt with promptly, everything was explained to us and we were kept well informed along the way. Thank you once again, fully recommended.

JOHN · 1 July 2026

5/5

Google

We have viewed a property on Beaks Hill Road twice with Oulsnems, and on both occasions they have been outstanding. They fitted us in around our availability, gave us all the time we needed, and never made us feel rushed. Their knowledge of the property and the local area has been excellent, and every question was answered openly and thoroughly. What really stood out is how approachable and professional they are. They made us feel at ease while allowing us to properly imagine the property as our future home. We are very grateful to Oulsnan for making the whole experience so positive, and we would not hesitate to recommend them to anyone buying or selling.

Chris · 6 October 2025

Agent replied · 26 November 2025

Thank you so much for your kind words. We’re thrilled to hear you had such a positive experience with our team. It means a lot that our approachability, knowledge, and support made viewing the property enjoyable and stress-free. We really appreciate your recommendation.

5/5

Trustpilot

Property search with Oulsnam

The lady that showed me around, Karen Clifton was friendly very helpful took time to show me the properties and answer any of my questions and concerns

MR · 30 July 2026

5/5

Google

Met Ron today from the Northfield branch. He was really helpful and pleasant.

Karen · 18 March 2026

Agent replied · 22 April 2026

We are pleased to hear that Ron was helpful and pleasant during your visit. We appreciate you taking the time to leave a review.

5/5

Trustpilot

Great Service

Rachel and her team provided great service which resulted in a stress free sale. Would highly recommend.

Rosalind · 11 February 2026

Agent replied · 5 October 2026

Many thanks for your kind review it has been a pleasure assisting you with your sale.

5/5

Trustpilot

Karen was very approachable and…

Karen was very approachable and helpful, she talked through suggestions of how we could use the space and benefits of living in the area.

Lucy · 13 August 2026

5/5

Trustpilot

We viewed a property with Jeff and he…

We viewed a property with Jeff and he was extremely friendly and welcoming. Anything we needed to know about the property he was there on hand to answer all the questions we had. He allowed us to take our time round the property and didn’t put any pressure on us at all, as first time buyers having this experience takes off a load of pressure.

Elise · 26 September 2026

5/5

Trustpilot

very happy with the staff performance

Bought a house that was being sold through Oulsnams. The girls were all fantastic in the office. Patient, kind, empathetic. It wasn't an easy transaction and it got a bit edgy but the staff were wonderful throughout. I would definitely use kings heath oulsnams in the future and thank you.

Jopabi · 2 June 2026

Agent replied · 5 June 2026

Thank you for the 5* review and kind words for our Kings Heath Team. We are so happy that you would recommend us and we all hope that you have settled into your new home.

5/5

Google

Would fully recommend. Due to unforeseen and unfortunate circumstances, had a number of houses fall through. However, Natalie and the extended Oulsnam team have been brilliant throughout. Always quick to respond and diligent at getting problems sorted.

William · 25 August 2026

Agent replied · 16 September 2026

Thank you for your lovely review. We’re so pleased that Natalie and the team were there to support you through what was a challenging process. We really appreciate your kind words and recommendation.

5/5

Trustpilot

Amazing service from Shania Benton

My experience with Shania Benton has been nothing short of amazing. She is very proactive in communicating and always available when we need her. So glad to have her manage our stay at our current place since the start.

Ntendeni · 16 April 2026

5/5

Trustpilot

The ladies in the Barnt Green office…

The ladies in the Barnt Green office are amazing. They dealt with the sale of our late Mothers flat excellently. They were so kind and caring towards us too. Thank you Karen, Sarah & Shelbi

The · 12 May 2026

5/5

Trustpilot

Excellent service from Ben and his staff

Excellent service Ben and his team were extremely helpful with nothing being to much trouble. Kept us fully informed of everything that was happening from start to finish. Highly recommended

Stan · 14 June 2026

5/5

Trustpilot

Great team always ready to help and…

Great team always ready to help and answer questions Michelle and Georgie were amazing all the way through

Char · 27 August 2026

5/5

Trustpilot

A positive experience

We felt confident using Robert Oulsnams from when Lisa made an initial visit right through to completion of the sale. The viewings of our property were well organised. Queries were dealt with promptly and all the people we came into contact with were competent and friendly.

Mrs · 19 January 2026

1/5

Trustpilot

Frustrating

I recently moved to England and wanted to rent a house. I read reviews of real estate companies and found that Oulsnam had very positive reviews, so I decided to choose them. Unfortunately, all my interactions with them have been very disappointing and frustrating. The first time, they forgot to respond to my inquiries twice. The second time, they gave me an appointment, but when I went to the appointment, I didn't find anyone there, not even the residents. I had to wait 45 minutes. I called them and sent them an email, and each time they replied that the visit took place as scheduled. I don't know how this is possible. I even sent them photos of the street and the house to prove that I was at the correct place and time. I honestly don't know why they treated me this way. It's so frustrating.

Amani · 6 May 2026

5/5

Trustpilot

Excellent Service

I was very impressed with Tom at the valuation visit and subsequently with all the staff at Oulsnam in Bromsgrove. I found them all to be extremely professional, helpful and friendly and they made the whole process go very smoothly. Their communication throughout was excellent. Thank you very much for providing such outstanding service.

Linda · 20 March 2026

Agent replied · 11 May 2026

Thank you so much for your five star review, we are really pleased to hear you were so happy with the service received from the team at Bromsgrove!

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Questions about Oulsnam Northfield

How many reviews does Oulsnam Northfield have?

Oulsnam's Northfield office has 428 reviews across three platforms: 204 on Google, 3 on View Agents, 221 on Trustpilot (across the whole business).

What is Oulsnam Northfield's rating?

Oulsnam Northfield is rated 4.9 out of 5 across all 428 reviews, and 4.8 out of 5 on Google from 204 reviews.

What do sellers say about Oulsnam Northfield?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Pamela wrote: "The service provided by Oulsnam's Northfield was excellent from valuation through to completion. We sold our house very quickly and we were kept informed of ..."

Where is Oulsnam's Northfield office?

Oulsnam Northfield, 51 Church Road, Northfield, West Midlands, B31 2LB.

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