Trusted Agent profile · Northfield, West Midlands
Verified
★★★★★
428 reviews across 3 platforms
51 Church Road, Northfield, West Midlands, B31 2LB
Part of Oulsnam, see every office.
Oulsnam's office in Northfield, West Midlands, at 51 Church Road, is rated 4.9 out of 5 across 428 reviews on three platforms, including 204 Google reviews rated 4.8.
204
Reviews on Google
This office
3
Reviews on View Agents
This office
221
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Northfield office, from every platform, shown as written. First names only.
4/5
GoogleWe were lucky to get an offer on the very first viewing and although the sale has taken a while, we are finally there. Oulsnam's were reassuring throughout and proactive on chasing things up.
Thank you for your feedback Elaine, I'm so pleased we could offer you reassurance through the process and actively progress the sale.
5/5
TrustpilotFriendly, Effective and Hardworking
They were efficient , friendly knowledgable and promptly responded all of my questions, Alison, Michelle and Georgie all made this a good experience as a buyer and can heartily recommend them!
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience. It was a pleasure helping you, and we're delighted to hear you were happy with the service you received. Your kind words mean a great deal to our team. Wishing you all the best in your new home, and if we can help you again in the future, we'd be delighted to assist.
5/5
TrustpilotThe best staff at Oulsnam Bournville
Nothing will come close to describing the outstanding service I’ve received throughout the whole experience! As a first time buyer I’m quite clueless about the process but Karen, Rachel, Anna and the whole team have been amazing throughout the whole process! We had a few issues along the way but they’ve always been extremely pleasant, polite, patient and understanding. They all provided a much better service than I could have imagined, I would highly recommend anyone to visit Oulsnam Bournville, such lovely ladies! All the best to the team 😊
5/5
GoogleRon was absolutely great at showing us around a property that we actually put an offer in 15 minutes after viewing.
Thank you. We’re so pleased Ron made such a great impression and helped you find a property you loved so quickly.
5/5
GoogleNatalie Richards at Oulsnam Northfields was fantastic, very helpful and repeatedly chased both sides solicitors without prompting to keep things moving and get the sale done. Thank you
We are so pleased you are happy with our service, especially with Natalie. Thank you for taking the time to write us a review.
5/5
TrustpilotGreat viewing experience with Sadie.
Great viewing experience with Sadie. Showed me a property twice, with very short notice given to the office. Very helpful, polite, good constructive comments about the property and location. Emma in the office was also extremely helpful in organising the viewings and answering my questions quickly Have booked a third viewing to take my daughter to see....
5/5
TrustpilotJeff Field is a lovely viewing representative
Just wanted to say, what a lovely guy Jeff was, knowledgeable, honest and a generally lovely guy. Showed us round a beautiful home in Redditch. Fantastic experience
5/5
TrustpilotWe were really impressed with the whole…
We were really impressed with the whole team at Bromsgrove Oulsnam, from the first valuation and visit from Tom, through to completion. The team were very responsive and helped with any queries I had. I’d highly recommend going with Oulsnam to sell your property!
Thank you for your positive review and we are really pleased to hear you were so happy with the service from the Bromsgrove team!
5/5
GoogleI would highly recommend Oulsnam Estate Agents Northfield. I had to sell my Uncle's house as his POA, and they were so helpful at every stage of the process, especially Jessica. Jessica kept me updated on everything and any queries I had …
Thank you so much Marie for your 5 star review which is really appreciated. Jessica is excellent at communicating and is a valued member of our team so I am delighted you felt supported throughout. Thank you once again for your business and all the very best in the future.
5/5
GoogleI have used Oulsnam Estate Agent in Northfield for purchasing a new property and selling a property. I found all the staff friendly, helpful and very professional. They have kept me up to date at all stages. Would highly recommend them for …
Thank you so much for your 5 star review Mrs Watson. It was an absolute pleasure looking after y;our move for you and we are delighted it all worked out for you and that you and your sister are happy in your new home.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. The team was professional, helpful, and made the property purchase process smooth and stress-free. Excellent communication throughout and always happy to answer any questions. Highly recommend!
Thank you for the 5* review and we are so happy that the Kings Heath Team made the whole experience smooth and stress free.
5/5
GoogleThis review is from a client of Oulsnams S . Bailey ( Phil Storey’s wife). We have used the sales team at Oulsnams to sell our mother’s house, we have been extremely lucky to have Natalie, Branch manager at the Northfield branch in …
5/5
GoogleExcellent service and very professional and knowledgeable about the market and locality. Kept us updated and always available to give quality advice and progress report. Thank you
Thank you for your kind review. We’re delighted to hear you received such professional support and valued our local knowledge, advice and communication throughout the process. We really appreciate your feedback.
5/5
TrustpilotI cannot praise Robert Oulsnam Moseley enough!
Robert Oulsnam in Moseley has acted for me in the sale of two properties over the last 11 years. James and Lisa dealt with the sales and I cannot praise them enough. They are both consistently professional, friendly and empathetic. The latest sale was particularly difficult and took a very long time to go through. The experience could have been even worse if it hadn't been for Lisa who was so proactive on my behalf, and I much appreciated that she always did her best to keep me informed of progress. I have no hesitation in recommending Robert Oulsnam Moseley.
5/5
TrustpilotGreat Service
We had a great experience buying our new home through Oulsnam in Kings Heath. They made the entire process incredibly straightforward by facilitating and supervising all the property viewings completely to our convenience. When it came to the critical stage, their team expertly assisted in negotiations with the vendor to ensure we successfully achieved the purchase.
5/5
TrustpilotHelpful service and staff
Helpful service and staff. Sale went smoothly. Angela and Sarah especially helpful.
4/5
TrustpilotGood communication
The emails from Oulsnams were really helpful and clear. I knew I could ask when I had any questions and would receive a reply in good time.
5/5
TrustpilotSadie-Jayne Wragg was a delightful viewing representative
Sadie-Jayne Wragg met us at a delightful property in Bromsgrove. She was warm and welcoming and very accommodating. She answered the many questions we had and also shared her own thoughts on the property which in turn has helped us fall in love with it!
Thank you for taking the time to write such a positive review, we are really pleased to heaer that you were happy with the service provided by Sadie!
5/5
TrustpilotI recently bought a house through…
I recently bought a house through Oulsnams and the team could not have been more helpful. Always returned calls and were very amenable for property viewings.
5/5
TrustpilotJust wanted to say a big thank you to…
Just wanted to say a big thank you to Lisa at oulsnam in Moseley who guided me through the buying process of a flat in Edgbaston fantastically.
5/5
TrustpilotA positive experience.
I sold my mother's house with Oulsnam (Moseley branch) and the staff were very efficient and helpful. The communication was good and thankfully I experienced a very positive experience and the sale went through smoothly. The sale had to be pushed through quickly at the end due to factors out of our control and Oulsnam were very helpful and got it all sorted. Would highly recommend.
5/5
TrustpilotWe were kept informed from the very…
We were kept informed from the very beginning of the sale and when we phoned Sarah and Clare were always very pleasant and helpful
5/5
TrustpilotWas shown round a property by Jeff…
Was shown round a property by Jeff Field and he was a great help. Knowledgable about the property, polite and professional. Took time to explain everything and said he would follow up the further questions I had once back in the office. A very positive experience. Pleasure to meet him.
5/5
GoogleLeaving a review for Ron C who was brilliant for our viewings. Friendly and so helpful - thanks Ron.
We are pleased you were happy with our service and Ron in particular. Thank you for taking the time to write a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Pamela wrote: "The service provided by Oulsnam's Northfield was excellent from valuation through to completion. We sold our house very quickly and we were kept informed of ..."
