Trusted Agent profile
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★★★★★
426 reviews across 3 platforms
51 Church Road, Northfield B31 2LB
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Oulsnam's Northfield office at 51 Church Road is rated 4.9 out of 5 across 426 reviews on three platforms, including 204 Google reviews rated 4.8. The 219 Trustpilot count is for the whole business. Checked 9 October 2026.
204
Reviews on Google
This office
3
Reviews on View Agents
This office
219
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Northfield office, from every platform, shown as written. First names only.
5/5
GoogleNatalie & the team had a positive support process from start to completion. There were some chain difficulties however, we followed their recommendations which paid off in the end. Happy to recommend The Northfield office.
Thank you for your feedback, chains can be complex and many issues arise, good to hear you felt supported and had a positive experience.
5/5
GoogleWe have just used Oulsnam to sell my mothers house and Natalie the Branch Manager has been fantastic throughout the whole process. She acted professionally at all times and did a great job with all parties to keep the sale moving forwards …
Thank you for the recommendation, so pleased you are happy with our service.
5/5
TrustpilotWe recently completed the sale of our…
We recently completed the sale of our property through Oulsnam in Barnt Green, and I cannot speak highly enough of the service we received. From start to finish, the team were professional, supportive, and incredibly compassionate. Due to the sensitive nature of the sale, it was important for us to work with people who showed genuine care and understanding, and Oulsnam did exactly that. They handled everything with empathy, patience, and respect, never making us feel rushed or under pressure. Communication was clear and reassuring throughout the process, and their knowledge and experience helped make what could have been a very difficult time feel far more manageable. We felt truly supported every step of the way. I would highly recommend Oulsnam in Barnt Green to anyone looking for an estate agent who combines professionalism with genuine kindness and sensitivity. An outstanding service from a team who truly care.
Thank you for your review Helen. Your kind words are appreciated, we are so glad we were able to support you throughout the sale.
5/5
TrustpilotGreat service , thank you!
Tom was very helpful and efficient. It is the second property that Tom has sold for us and we would not go with anyone else! Great customer service. Thank you so much to the whole team.
5/5
TrustpilotFrom the moment I contacted Oulsnam’s…
From the moment I contacted Oulsnam’s to when Trina came round, I was bowled over by how friendly, helpful and easy to chat to everyone was. Sarah has been fabulous in communication after selling just days after putting the house on the market too, so I couldn’t have made a better and more informed choice when I decided to let them sell our much loved home. Onwards and upwards now as I plan for my exchange & completion in the next month or so. Thank you to everyone who has helped me realise that my future is right in front of me and I just need to grab it with both hands!
5/5
TrustpilotProfessional, friendly, knowledgeable
Sadie-Jane was proffessional, friendly and extreemly knowledgeable. She was patient and did not rush the viewing. The property was not for me but would definitely recommend Oulsnams.
5/5
TrustpilotOulsnam providing excellent Estate Agency services
Oulsnam were very friendly and professional in supporting the sale of our house and Emily Perks at the Northfield office was especially helpful, particularly as we were not locally based and Emily managed all the viewings and issues seamlessly
5/5
TrustpilotGreat experience with Kings Heath…
Great experience with Kings Heath branch, dealing with Georgie made what was a problematic move very easy, definitely recommend local estate agents who knows the local territory !
Thank you for your 5 star review and kind words for Georgie. All the best in your new home.
5/5
TrustpilotBarnt Green team were professional and helpful
When selling my late father's house, we found the Barnt Green team to be professional, helpful and communication on all matters were prompt and informative. This review would not be complete without mentioning Sarah (Kirk). Throughout the whole process she was helpful, supportive and easy to talk to. Giving detailed feedback on viewings, useful tips and putting in a considerable amount of effort to ensure the sale went through with her kind and cheerful manner, always returning calls promptly. Due to Sarah the stressful process of selling our old family home was made so much easier.
5/5
TrustpilotGreat for tenant at a rental
My property manager, Shania Benton, has been absolutely great for the majority now of being the tenant of a rental with Oulsnam. I've been here for ten years now, and they have always been good, but Shania especially balances professionalism with being friendly really well, and seems to actually care about the tenant as a person, as well as the property as an asset for the landlord.
We are so pleased to hear about Shania in this manner and thank you for taking the time to leave a review.
5/5
TrustpilotIt was great to have them all on our side!
We have recently successfully sold our property using the Bournville branch of Oulsnam and the money is now in our bank account. It sold quickly at a good price. A great start! However, this is just the beginning of the process. It always takes weeks until completion and the sale money is eventually transferred. However, what stands out for me is the support the staff at the Bournville branch then offered us during this period as they all worked towards an eventual final completion for us. A group of very pleasant, professional staff kept gently pushing us, kept pushing the other parties, the buyer and even our own solicitors in the sale to encourage and nudge forward the sale towards completion. At the same time, they kept us constantly up to date with progress, with problems or any actions that we needed to take to move the progress forward. It was great to have them all on our side!
5/5
TrustpilotExcellent customer service.
Excellent customer service. Prompt responses to questions and queries. So supportive,proactive with advice and information throughout the sale of our property. Special mentions and thanks to Debbie,Vickie and Elisha. Would highly recommend the team at Redditch.
5/5
TrustpilotRon was excellent
Ron was excellent. Showed us round the property in a thorough manner & answered any questions we had with no issues whatsover. Thank you Ron👍 Dawn & Steve
5/5
TrustpilotReally happy with the service from…
Really happy with the service from Sadie went above and beyond, pleasant and helpful. Made the experience of buying a property enjoyable.
Thank you for your kind review and really pleased to hear you had such a positive experience with Sadie.
5/5
TrustpilotThanks to all at the Redditch office
Thanks to all at the Redditch office, professional and supportive during this stressful time. Would recommend without hesitation. Special thanks to Debbie and her patience.
5/5
TrustpilotSadie-Jayne Wragg is incredible
Sadie-Jayne Wragg is incredible! She made us feel comfortable while helping us explore our options ensuring us a bright future! She took her time ensuring our experience with the bromsgrove branch was successful!
5/5
TrustpilotJeff went above and beyond for us
Jeff went above and beyond for us! After a scheduling mix-up, he kindly adjusted his timing to fit us in for a last-minute viewing. That property ended up being 'the one,' and our offer was accepted. We couldn't have done it without Jeff's helpful and accommodating attitude. Thank you for helping us find our home.
5/5
Trustpilotthe lady that showed us round Sadie…
the lady that showed us round Sadie jayne Wragg was very professional and helpful didn't feel rushed or under pressure at all
5/5
TrustpilotA superb service
A superb service from the team at Oulsnams. From start to finish James, Lisa and Lauren were so helpful in the sale of my mother's flat with friendly and prompt communication throughout. I would thoroughly recommend them for a personal and supportive service.
5/5
TrustpilotSelling a House...
We used Oulsnam Estate Agents to sell a residential property. Throughout the process, the sales team were helpful and supportive. The process was quite lengthy but we were kept up to date with developments. They were quick to return our calls and made efforts to address any issues in a timely manner. They were upfront about the costs for their services and were always honest and realistic. I would recommend them.
Thank you for taking the time to leave us a review. Your comments are very much appreciated. All the best to you and your family.
5/5
TrustpilotA joy to work with
We bought our house through Oulsnam in Moseley. There are so many people involved in the process of buying and selling a house, with so many stresses and strains and anxieties, and through it all Lauren Bell and her team at Oulsnam were fantastic - friendly, kind, proactive and supportive. A genuine joy to work with.
5/5
TrustpilotAnna was super helpful and…
Anna was super helpful and communicative every step of the way! She helped make this much smoother than it could have been!
Thank you for your kind review, Anna will be delighted you were pleased with the service she provided.
4/5
GoogleLiving away from Birmingham, I didn't get to met any of the staff, something I do regret. All credit to the Sales staff. Yes, a few viewings, with a number of no shows unfortunately. The property was on the market for just weeks before I accepted an offer, s t c, of course.
Thank you for your comments Bruce, really appreciated.
5/5
TrustpilotSo far so good
So far so good, all the girls at droitwich branch, making our purchase of our retirement home possible, keep you posted. Big shout out to Dawn for showing us round twice, and to the girls in the office, Sarah, Claire, Angela.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Oulsnam's Northfield office has 426 reviews across three platforms: 204 on Google, 3 on View Agents, 219 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Oulsnam Northfield is rated 4.9 out of 5 across all 426 reviews, and 4.8 out of 5 on Google from 204 reviews, checked 9 October 2026.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Pamela wrote: "The service provided by Oulsnam's Northfield was excellent from valuation through to completion. We sold our house very quickly and we were kept informed of ..."
Oulsnam Northfield, 51 Church Road, Northfield B31 2LB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.