Trusted Agent profile · Northfield, West Midlands

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Oulsnam Northfield reviews

4.9

★★★★★ Excellent

428 reviews across 3 platforms

51 Church Road, Northfield, West Midlands, B31 2LB

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Oulsnam's office in Northfield, West Midlands, at 51 Church Road, is rated 4.9 out of 5 across 428 reviews on three platforms, including 204 Google reviews rated 4.8.

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4.8 / 5

204

Reviews on Google

This office

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5.0 / 5

3

Reviews on View Agents

This office

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221

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Northfield office, from every platform, shown as written. First names only.

5/5

Google

I sold my Home through Oulsnam's Northfield - Emily Perks was the lead negotiator and I found her to extremely helpful and professional, dealing promptly with enquiries I raised, and even sorting out issues of language barriers with my eventual buyer and their solicitors - Thank You for helping me to achieve the asking price for my home :-)

Alan · 12 February 2026

Agent replied · 24 March 2026

Thank you for your comments Alan, delighted to hear how helpful and professional you found Emily, she is a valued member of the team.

5/5

Trustpilot

Great personal touch...............

The personal touch, guidance and help by Debbie and the team was excellent in what was a very stressful situation caused by individuals in the chain. From initial meeting with Victoria to the final key handover was professional, helpful and friendly. I would highly recommend the Oulsnam Redditch team.

MARK · 27 April 2026

Agent replied · 15 May 2026

Thank you so much for your wonderful review and for highly recommending our Oulsnam Redditch team! We know how incredibly difficult and stressful chain delays can be, so we are glad that the team could provide the personal touch, guidance, and steady support you needed to get through it. Delivering a professional, helpful, and friendly experience from that very first meeting right up until the final key handover is exactly what we strive for, and your kind words mean the world to us all.

5/5

Trustpilot

The Staff especially Georgia were…

The Staff especially Georgia were extremely helpful. We had a great response from them all when we decided to sell our property through Robert Oulsnam. They ensured it all went well and we were very happy with the service given. Thank you all so very much. We are now in our new for ever home working hard to get it how we want it. Regards David &Karen

David · 4 August 2026

5/5

Trustpilot

Fantastic support from Michelle and…

Fantastic support from Michelle and georgie especially Michelle from start to finish the communication the responses and the support I was given was second to non they made my purchase much easier with there support Michelle will do anything to help you all I can say is fantastic would highly recommend.

Tom · 2 April 2026

Agent replied · 11 May 2026

Thank you for the 5* review. We are so happy Michelle and the Kings Heath team could help and support you throughout the process.

5/5

Trustpilot

Shania Benton has been an absolute help…

Shania Benton has been an absolute help since we moved into our rental house. She’s very efficient, every time we report an issue that needs fixing, she responds promptly and promises to relay the information to Landlord and get back to us with any feedback. She’s reliable and efficient.

Lydiah · 17 April 2026

Agent replied · 11 May 2026

That is so great to hear and thank you for sharing.

4/5

Google

Ron Cashmore is a very nice staff. He brought us walk around the whole house and garden with his good introduction. He us a very friendly person too. Good staff.

Po · 13 August 2026

Agent replied · 16 September 2026

Thank you for your lovely review. We’re so pleased to hear that Ron made your viewing such a positive experience.

5/5

Google

Recently bought a house and Oulsnam was the Estate Agent. Smooth process from viewing the house, completion and receiving keys. They kept me up to date and had no issues at all. The process was so much quicker than expected. Natalie has been great and even Jacqui (mortgage advisor) has been nothing but helpful. Definitely recommend Northfield team and would use again in the future☺️

Vina · 6 November 2025

Agent replied · 26 November 2025

Thank you so much for your kind words. We’re thrilled Natalie, Jacqui, and the Northfield team could make your home buying process smooth and quick. Congratulations on your new home, and we really appreciate your recommendation. 🏡😊 …

5/5

Trustpilot

As a tenant

As a tenant, I’ve always been impressed with Robert Oulsnam as the letting agent. Always a get a response to any issues, easy to get hold of and always friendly. Shania is our agent and she’s always been professional, approachable and prompt in her response.

Lorna · 16 April 2026

Agent replied · 11 May 2026

Brilliant, thank you for the review and for sharing this.

5/5

Google

We had a great experience with Ron. He was punctual, knowledgeable and very approachable making the viewing feel relaxed and informative. All our questions were answered clearly and honestly and helped us make the right decision. Overall a very professional and pleasant experience, Ron is a really credit to the agency.

Goku · 24 February 2026

Agent replied · 24 March 2026

Thank you! It’s great to hear Ron’s professionalism and approachability made such a positive difference. We’re proud to have him on the team and delighted you had such a pleasant experience.

5/5

Google

I had a great experience with this estate agent. Ray, who showed me the property at the first viewing, was very friendly and shared detailed information, which was extremely helpful. Natalie, the Branch Manager, was also excellent. She was friendly, professional, and kept me informed throughout the entire process. Communication was outstanding, and she responded quickly to any questions I had. The service was efficient and reassuring from start to finish. I would highly recommend them. Thank you very much 🙂

Claire · 16 July 2026

Agent replied · 23 July 2026

Thank you for your wonderful review. We’re delighted to hear you had such a positive experience with our team. We’re pleased that Natalie and the team provided friendly, professional support and kept you informed throughout the process. We’ll be sure to pass on your kind words. Thank you for your recommendation, and we wish you all the best.

5/5

Trustpilot

I have recently sold my house through…

I have recently sold my house through Oulshams. I have had excellent service from all the team from my initial valuation up to completion. Having sold houses before through various agents I can highly recommend the team at Oulsnams as you get that extra personal service. Which is so helpful when selling a property.

Lisa · 19 September 2026

5/5

Trustpilot

I have sold and purchased all three of…

I have sold and purchased all three of my properties over the years from a starter home and two family home’s, one of which I have recently sold, to downsize further South with family near by. Oulsnams was always first choice for service, I can recommend them as a company you can trust.

Mr · 4 February 2026

Agent replied · 5 October 2026

Thank you for sharing your feedback, we appreciate your review.

5/5

Trustpilot

I recently viewed a property with Sadie…

I recently viewed a property with Sadie and I couldn’t have asked for a better experience. It was my first house viewing and I was there on my own, so I was a little nervous going in, but Sadie immediately put me at ease. She was so warm and welcoming, took her time answering all of my questions, and never made me feel rushed or out of my depth. She made what could have been quite an overwhelming experience feel really comfortable and positive. Genuinely lovely person to deal with. Thank you, Sadie!

Nikita · 1 July 2026

Agent replied · 15 July 2026

Thank you so much for your kind review, we really appreciate you taking the time to complete this and are delighted to hear you had a good experience with Sadie!

5/5

Trustpilot

We would recommend Oulsnam

Thank you Vicky, Debbie & the team at Oulsnam. Everyone was extremely efficient & helpful throughout the whole process . We would recommend Oulsnam if you are looking to sell or buy a house.

Kelly · 14 June 2026

Agent replied · 30 June 2026

Thank you so much for your lovely review. We’re delighted to hear that Vicky, Debbie and the rest of the Oulsnam team made the process smooth and supportive from start to finish. Your recommendation means a great deal to us, and we’re thrilled you had such a positive experience.

5/5

Trustpilot

All agents should be like Oulsnam

We had a viewing with Sadie, from the Bromsgrove team, on the hottest day of the year and felt moved to write a review, as all 5 of us thought she did an incredible job. We arrived early but, instead of waiting outside, Sadie arranged for us to view the gardens first, whilst another couple finished viewing the house. As we moved inside, she had both appointments running alongside each other, somehow managing to answer all of our questions, keep the vendors happy and entertaining our 3 children, who were making it difficult for us to see everything! It was incredibly hot, but she worked so hard to make it a good experience for us, remaining enthusiastic, professional and knowledgeable throughout. All of the children left saying how lovely she was, and it takes a lot to win them over! I would also like to mention Karen who, despite our last viewing with her being some time ago, remembered all of our requirements, our family details and always takes her time with us. We've never felt rushed. We've been looking for a house since the beginning of the year, so have met with many agents. But Oulsnam stands out and we do so hope to be able to buy with you.

Victoria · 26 June 2026

Agent replied · 15 July 2026

Thank you so much for your truly lovely review it is a pleasure to read how pleased you have been with both Sadie and Karen and I have passed your kind comments on to them! We all wish you well with your search and hope you find your dream home soon!

5/5

Trustpilot

Couldn't recommend enough

Georgie was an absolute pleasure to deal with. She was incredibly responsive and kept me sane throughout a particularly stressful process. Couldn't recommend her and the team at Oulsnam enough!

Matt · 2 July 2026

Agent replied · 15 July 2026

Thank you so much for your 5-star review! It was our pleasure to help you through this journey and we hope you have settled into your lovely home.

5/5

Trustpilot

Excellent experience selling my house

I can't praise Oulsnam's Bournville office, and especially Lissie, highly enough! Throughout my house sale Lissie was helpful, friendly, efficient and communicative. She explained things clearly, kept in touch and always followed through promptly on things she said she'd do. Thanks also to Rachel (especially for pricing my house perfectly) and the rest of the team - I absolutely recommend them.

Heather · 1 July 2026

5/5

Google

We have just used Oulsnam to sell my mothers house and Natalie the Branch Manager has been fantastic throughout the whole process. She acted professionally at all times and did a great job with all parties to keep the sale moving forwards and was really helpful with all my queries and questions- would recommend to others looking to sell their property.

Andrew · 10 October 2025

Agent replied · 14 May 2026

Thank you for the recommendation, so pleased you are happy with our service.

5/5

Google

I recently sold my house using Oulsnam in Northfield. From the moment Sam came to value my property I was confident the process would be smooth. I sold the property quickly and all members of the Northfield branch were helpful in making sure any issues were addressed and it led to a successful completion. I would recommend for house sales in Northfield and beyond.

Lachlan · 6 September 2025

Agent replied · 26 November 2025

Thank you for your lovely review. We’re so pleased the Northfield team helped make your sale smooth and successful. Wishing you the very best in your new home.

5/5

Trustpilot

Best estate agent in Birmingham

Other estate agents in the area (kings norton/kings heath Birmingham) had let us down on more than one occasion. They seemed more interested in profit then providing a good experience for the buyer. This is not the case with Robert Oulsnam Kings heath who were fair and helpful from the off. As parents of a disabled child, finding a property that was safe and met their needs was our top priority. The staff at this branch never applied pressure to put in an offer on properties which wouldn't serve our needs and instead worked hard to find us the best property for our family. They guided us at all times, reassuring us that the right one was just around the corner. It was. We are now happy in our home and the experience was made all the more pleasant by working with a team who genuinely cared about the client and didn't apply any underhanded techniques to ensure a sale. Thank you

Laura · 4 June 2026

Agent replied · 5 June 2026

Thank you for the amazing 5* review. We are so happy that the team at Kings Heath helped find your perfect home and we hope that you and your lovely family have settled in well.

5/5

Trustpilot

Fantastic Team

Oulsnam represented the property we purchased and they were fantastic throughout the entire process. Georgie and her team were communicative, always ready to answer questions and provided lots of support and guidance (particularly through some of the more difficult and stressful stages in the process!) - Thank you for all of your help.

Allie · 15 December 2025

Agent replied · 5 October 2026

Thank you for the 5 star review and the Kings Heath team hope you have settled into your new home.

5/5

Trustpilot

Oulsnam Fantastic Experience

We would just like to thank Ron Cashmere who has been excellent throughout the sale of our house. Top drawer in his commitment and always went that extra mile. Whatever we asked of him Ron was always willing and he wanted us to succeed. Can't thank Ron enough. Oulsnam as a company are 2nd to none.

PAUL · 28 July 2026

5/5

Trustpilot

The best team

A lovely, supportive and skilled team at Oulsnams in Bromsgrove. They sold our house for us in a very difficult economic climate. They did their best for us and went beyond the expected level of service for us. Very grateful to all of the team, especially Emma!

Rachel · 23 September 2026

5/5

Google

Emily was fantastic and a great asset to Oulsnam. We also had the pleasure of meeting Hayley at our viewing. Great people. Lovely support when you need it.

A · 26 June 2026

Agent replied · 23 July 2026

Thank you for your lovely review. We’re delighted to hear that Emily and Hayley provided such great support and made your experience a positive one. We’ll be sure to pass on your kind words to the team. Thank you for choosing Oulsnam, and we wish you all the best.

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3 reviews from sellers, rated 5.0 out of 5 on average. For example, Pamela wrote: "The service provided by Oulsnam's Northfield was excellent from valuation through to completion. We sold our house very quickly and we were kept informed of ..."

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