Trusted Agent profile · Northampton, Northamptonshire
Verified
★★★★★
454 reviews across 3 platforms
168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU
Part of Lenwell Property Services, see every office.
Lenwell Property Services's office in Northampton, Northamptonshire, at 168 Wellingborough Road, is rated 4.7 out of 5 across 454 reviews on three platforms, including 441 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Been with Lenwell some 7 years as an overseas landlord. We have been disappointed with how some of the managing of routine matters have been dealt with over the ...Read all 2 from landlords
Rented a property off these guys over a year ago...every repair job has been prompt and appointments have been well kept. James Stewart's customer service is ...Read all 2 from tenants
Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
GoogleI was very pleased with the outstanding customer care shown by Jolanta and Lillian. Moving from Leeds to Northampton was not easy at all. Lilllian was supportive throughout the whole process and always provided the right information.
Luis Erven, we are so happy to read such a great review about Leaders Letting Agents Northampton!
5/5
GoogleMe and my lady just rent a house from Lenwell Northampton and it was great experience. Everything was smooth and easy, house was clean, and ready for us, all done properly. Helpful staff, many thanks to Jolanta and Tatjana, it was a pleasure to have a deal with those girls :)
Thank you so much for your review and your kind words about Jolanta and Tatjana. I will be sure to make sure they are aware. We wish you all the best for the future!
5/5
GoogleReally easy to get in contact with. Answered all questions and were very supportive through the application process which helped us a lot as it was our first time renting. Jolanta was happy to speak to us whenever we need her and was always quick to respond with help.
Wow thank you so much for the fantastic review.
5/5
GoogleThis was the best experience， the service was excellent and Faith Graham is very friendly❤️
Dear Zhang Yingfan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleKarina was amazing and incredibly helpful couldn’t do enough for me along with making sure the move wasn’t stressful for me. If I ever want to move again I know who I will be asking for.PositiveProfessionalism
Dear Joe, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBrilliant experience with this agency, they have great customer service, would like to thank Kristian for carrying out our viewing and providing us with helpful information, would recommend renting with this agency.
Hi M B, we are very happy to have provided you with such a positive experience!
5/5
GoogleKarina was amazing and helped us every step of the way! She was so helpful and very quick when we needed help with something:) Made this experience calm and comfortable, such a lovely ladyPositiveProfessionalism
Dear Ashleigh Broadbent, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service and Lillian was so kind and helped us from the start to end.
Kevin Sherman, your wonderful feedback and rating mean a lot to us.
5/5
GoogleThis is our second time renting and I must say it’s the best experience we’ve had. Our agent was Faith and she was very kind and patient with us. She answered all our questions and doubts. She is very experienced and has good customer care skills. I would rate higher than 5 stars if possible.
Dear Maa Naa Adukwei Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBrilliant experience with this agency, they have great customer service, would like to thank Kristian for carrying out our viewing and providing us with helpful information, would recommend renting with this agency.
Hi M B, we are very happy to have provided you with such a positive experience!
5/5
GoogleAmazing agency. Found an amazing place to rent. Thanks to Lillian and Jolanta I had not a single problem and issue during the process. I wish everything in life was that easy 😅 …
We appreciate your positive review about your recent experience with us!
5/5
GoogleBrilliant experience with this agency, they have great customer service, would like to thank Kristian for carrying out our viewing and providing us with helpful information, would recommend renting with this agency.
Hi M B, we are very happy to have provided you with such a positive experience!
5/5
GoogleExcellent experience from start to finish, very helpful staff, Lillian was great when handling our move!
Dear Glyn Roff Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJolanta was so helpful and is an amazing person. Thank you for all your help in letting my property . I trust it is now in very good hands !PositiveQuality
Dear Adriana Cuzuban, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks to the team for helping me with moving in and completing They have gone beyond and above Thank you to Jolanta and Kristian
Brandy Smith, thank you for your kind words and this wonderful review!
5/5
GoogleI have used Lenwell Northampton to find tenants for two properties in the last 18 months and they have been outstanding. Customer service is really good and would definitely recommend. I would use again without question. Thank you Tatjana and Jolanta. 😀 …
Hi Hilary, its great to read your positive feedback. Tatjana and Jolanta are a good team and we appreciate all their hard work. We are pleased you are happy with our service.
5/5
GoogleHaving dealt with Jolanta and her team for a few years I can say that they are all amazing and very knowledgable in what they do. I would recommend them to everyone.
Dear Kenny, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks to Jolanta and Lillian whole process from first viewing to receiving the keys of our new apartment was super quick and easy. Very professional. Definitely recommend.PositiveQuality, Professionalism
Dear Kavo Wo, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat experience, I'm very happy with the service received by Jack.
5/5
Googleservice was top notch ,helpful all the way
5/5
GoogleHighly recommend outstanding service
Dear Shaun Pritchard, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you … More
5/5
GoogleThank you to Lillian and the Team for their help and efforts, I’ve now moved in and I couldn’t have done it without their help
Bhojareddy Cr, we're glad you had such a wonderful experience with us!
5/5
View AgentsThe Best Agency in the world
Rented a property off these guys over a year ago...every repair job has been prompt and appointments have been well kept. James Stewart's customer service is second to none. Now I'm moving into my own property.....but I would recommend Lenwell to all friends and family.
Thank you Ademilola, for your kind words, I know James is delighted to hear such positive feedback. Good luck in your next move. Best wishes, Rob Wellstead Managing Director.
5/5
GoogleVery helpful agency, the best in Northampton, great staff and many thanks to Kristian and the team Jolanta and Lillian for their helps
Dear Reindorf Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lenwell Property Services's Northampton office has 454 reviews across three platforms: 441 on Google, 8 on Facebook (across the whole business), 5 on View Agents.
Lenwell Property Services Northampton is rated 4.7 out of 5 across all 454 reviews, and 4.8 out of 5 on Google from 441 reviews.
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum.
Lenwell Property Services Northampton, 168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU.
