Trusted Agent profile · Northampton, Northamptonshire
Verified
★★★★★
454 reviews across 3 platforms
168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU
Part of Lenwell Property Services, see every office.
Lenwell Property Services's office in Northampton, Northamptonshire, at 168 Wellingborough Road, is rated 4.7 out of 5 across 454 reviews on three platforms, including 441 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Been with Lenwell some 7 years as an overseas landlord. We have been disappointed with how some of the managing of routine matters have been dealt with over the ...Read all 2 from landlords
Rented a property off these guys over a year ago...every repair job has been prompt and appointments have been well kept. James Stewart's customer service is ...Read all 2 from tenants
Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
GoogleExcellent customer service. Karina was very helpful, supportive and responsive throughout the move. I would definitely recommend using them.
Dear Viktorija Zinovjeva, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI must thank Karina for her professionalism and friendly approach, me and my wife are ever so great full!
Dear Anatolie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
Googleshockingly bad, waiting for 3 weeks now without a message on what is happening
Dear Rinnert Van Den Bergh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHighly recommend Alex eldred, very professional & helpful
Samuel Hutchinson, thank you for sharing your positive experience!
5/5
GoogleSuch a adorable experience with leaders for letting I visit the branch aswell They gave me the good hospitality specially Lillian helps me a-lot Thank you leaders
Dear Murad Ahmad Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleKristian was really great to talk to!!
We appreciate your positive review about your recent experience with us!
5/5
GoogleIf you are looking for professionalism, competence and reliability in an estate agency, look no further, Jolanta and the rest of the team are just brilliant. Always proactive and ready to help with any queries quickly and efficiently. The process of marketing the property and finding a tenant was very smooth and stress free.Thank you very much.
Hi Carmine Pontolillo, thank you so much for your positive comments about Leaders Letting Agents Northampton! We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleWe had a viewing with this lovely lady Tatiana who was very kind and professional, she have explained all the terms and procedures very clearly. Unfortunately we found the property too small for our needs. However we were so pleased to collaborate with her and we are definitely looking forward to hear back from her once she has something more suitable for us. I will highly recommend this agency.PositiveResponsiveness, Quality, Professionalism, Value
It sounds like your viewing was a nice experience, shame it was too small :-( . I hope we can find you something suitable soon.
5/5
GoogleEverything was well organised and clearly explained and outlined from the get go in regards to renting through Lenwell Northampton. Couldn't fault it in the slightest
Hi Kyle I’m pleased you had a great experience from the ladies in Northampton.
5/5
GoogleGreat company to be managing our rental house. Always respond quickly, everything managed well. Particularly impressed with service over the last few months during peak of coronovirus (we have a house in another area where the company furloughed the staff but still expected to be paid! - if only Lenwell operated in this area). Thank you also to Tatjana and all the staff. Sylvia C.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Sylvia , Tatjana will be pleased to read this. Have a great day
4/5
GoogleAt the moment, everything is going well. I am quite satisfied with the services. We'll see what happens next in the future. I'm expecting a few repairs, so if everything goes well, I'll be grateful. Regards.
Dear Michał Łuczynski, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleThanks to Karina for a prompt and fantastic service. Would certainly recommend!PositiveQuality, Professionalism
Dear Tatjana Ascuka, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks to Karina for a great service and communication through moving process!PositiveResponsiveness, Professionalism
Dear Eriksson, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRented out house in Northampton quickly. Plenty of help and very professional. Pity the rent didn’t come immediately although the deposit did.
Dear Matt Mockridge Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent service.. I really love the property I rented from them.. they have a very nice staff who are easy approachable..thank you
Dear Iweanya Ugo Kkdochukwu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service from Lillian, always just an email or phone call away if we had any problems whilst we did paperwork and checks for our new house.
Dear Adam Bates Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJolanta was the most helpful letting agent I have ever dealt with. She was very positive and will definately recommend Lenwell to other people.
That is a glowing review! Thank you so much Sarah. Have a great day
5/5
GoogleNicola was a massive help, very friendly, everything was sorted very quickly with no problems! Very happy with the service, thank you!
Thank you for the lovely review Shawnie
5/5
GoogleThank to Victoria for proffesional and heplful experience.PositiveResponsiveness, Quality, Professionalism
Clashof Clans, we really appreciate your feedback!
5/5
GoogleMy experience with Lenwell was great. Jolanta is very helpful and we had a excellent suport from her . Many thanks
Thank you for the 5 star review
5/5
View AgentsLenwells Northampton Great -Especially Simon
Me and partner have been renting since August through Lenwells Northampton Simon especially is so polite, hard working, and always respond to my enquiries. Highly recommended
Thank you KC for your kind words. We really appreciate your feedback and I'm delighted you've been pleased with the service we have provided. Best wishes, Rob Wellstead Managing Director.
5/5
GoogleVery good customer service very responsive especially Tatjana Salomatina thank you for everything 🙏 …
Great to hear! Thank you Nicu
5/5
GoogleVery good agency. Thank you to Victoria for help.PositiveQuality
Hi Marcel Galusca, we are very happy to have provided you with such a positive experience!
5/5
Googleit's been great experience with leaders special thanks to faith Graham who made everything possible for to have the property... and all to the team of leaders
Dear Justice Camara Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lenwell Property Services's Northampton office has 454 reviews across three platforms: 441 on Google, 8 on Facebook (across the whole business), 5 on View Agents.
Lenwell Property Services Northampton is rated 4.7 out of 5 across all 454 reviews, and 4.8 out of 5 on Google from 441 reviews.
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum.
Lenwell Property Services Northampton, 168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU.
