Trusted Agent profile · Northampton, Northamptonshire
Verified
★★★★★
454 reviews across 3 platforms
168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU
Part of Lenwell Property Services, see every office.
Lenwell Property Services's office in Northampton, Northamptonshire, at 168 Wellingborough Road, is rated 4.7 out of 5 across 454 reviews on three platforms, including 441 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Been with Lenwell some 7 years as an overseas landlord. We have been disappointed with how some of the managing of routine matters have been dealt with over the ...Read all 2 from landlords
Rented a property off these guys over a year ago...every repair job has been prompt and appointments have been well kept. James Stewart's customer service is ...Read all 2 from tenants
Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
GoogleI have used the services provided by Lenwell for many years and during that time found them to be an efficient and highly professional organisation. The staff are polite and helpful. In particular, I would like to thank Ms Tatjana Salomatina for delivering an excellent service during recent transactions relating to property transfers and sales negotiations.
It’s great to hear from a happy client. Thank you Devon
5/5
GoogleLillian helped us with every step of this process starting with the viewing until the end when she gave us the keys. She provided us with all the information and support and made everything easier. Thank you
Hi Crina Diaconu, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
5/5
GoogleVery efficient recruitment of new tenant - Jolanta not only had a new tenant residing in our cottage only one month after the previous tenant had departed, but also achieved it with an increased monthly rental. We are very pleased and cannot recommend highly enough A1+
We appreciate your positive review about your recent experience with us!
5/5
GoogleThank you Anita, great service. 5 stars.
Thank you for the review. Have a great evening
5/5
GoogleFrom start to finish they were very informative, helpful and honestly amazing. Lillian and Jolanta both updated me on what was happening as soon as they could, made the whole process go smoothly and went above and beyond to help out however they could.
Good afternoon,, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJolanta was very helpfull, thank you
Thank you Balan that’s good to hear :-)
5/5
GoogleIt has a very responsible and sensitive team towards the customer..Thank you so much
Dear Suleyman Akis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleFor these people, money is more important than customers. the whole team from northampton are promise liars and they don't keep their word. They have fake reviews just like them
Dear George, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleI am really pleased with the agency's services, Tatjana had a professional and friendly attitude, she was always more than happy to answer all my questions and always called back really quick. She made the referencing process smooth and easy and nothing was ever too much for her. I would highly recommend her!
Wow, thank you for the great review Madalina
5/5
GoogleHighly recommended agents, especially Jolanta and Tatjana
Thank you so much Richard for the positive feedback which I will be sure to pass onto Jolanta and Tatjana.
5/5
GoogleHi everyone...let me say something about my experience in letting house with big help from Lenwell! Yes big help! Very experienced personal, good advice in what to do and how to do, all information, all documents and, of course, nice attitude in relation between tenant - agent and all Lenwell team! Thanks for this!
Hi Thank you for the positive review . Its great to read how good the service you received was.
5/5
GoogleI have been letting for some years and Lenwells are the best agents I have had. Jolanta Stonkute, in the Northampton office, is excellent. She is always very prompt in response to queries, keeps me up to date with anything that is happening with my properties and overall is very efficient and helpful.
Thank you that’s wonderful to hear. Jolanta is a great member of staff
4/5
GoogleGreat and quick response, good service
Dear Wendy Agyekum, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleMy name is Stephen Kwofie and my review is for Kristian, Lillian and Jolanta. Very helpful and they have gone very far to help me and have helped me so much with moving properties. Thank you so much
Stephen Kwofi, we are so happy to read such a great review about Leaders Letting Agents Northampton!
5/5
GoogleExcellent experience welcomed me Karina who showed me round was lovely polite and an all round joy to have show me round she explained everything that was needed to be explained and dealt with me with professionalism and quickness definitely worth it
Zak Keenleyside, thanks for your praise and kind comments about our team.
1/5
GoogleAvoid this letting agent all fake reviews for chance to get 500£ will be ignored and rent will increase mine went up by nearly 100£ for asking to do repairs the following day
Hello Dimond Finds, we are not sure if this review was meant for Leaders Northampton Lettings team, however, we can reassure you that there are no competitions going and that all reviews are legit. If you have any questions or concerns, please feel free to contact team on 01604 620 330
5/5
GoogleVery friedly team, will go above and beyond to help out not only with renting but with all enqueries in general. By far my best experience with renting property. I could go on and on but 5 stars are speaking for the Northampton office.PositiveResponsiveness, Quality, Professionalism
Dear Hubert Knaga, Thank you for the great review of our Leaders Letting Agents Northampton team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
1/5
GoogleAll 5 stars they got for fake prize drawn. No repairs be done when you ask and your rent will go up .renting from them for 3 years so know very well
Hello Greta Ar, we are not sure if this review was meant for Leaders Northampton Lettings team, however, we can reassure you that there are no competitions going and that all reviews are legit. If you have any questions or concerns, please feel free to contact team on 01604 620 330
5/5
GoogleHighly recommended agency, specifically Jolanta. Very professional and helpful young lady ;) , always there to answer any questions and deal with any issues. Thank you so much 💓 …
Dear Lina, we appreciate your positive review about your recent experience with us!
5/5
GoogleLillian helped us with every step of this process starting with the viewing until the end when she gave us the keys. She provided us with all the information and support and made everything easier. Thank you
Hi Crina Diaconu, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
5/5
GoogleReceived a top notch service from Viktorija and Tatjana at Northampton branch.really smooth sailing from viewing the property , referencing and moving in, nothing was too much to ask and was always ready to help. loving my new home, thanks ladies 😊.PositiveResponsiveness, Quality, Professionalism
Brilliant, we are very pleased to hear you are happy :-)
5/5
GoogleGreat friendly and good looking lady's will sort you out 😉 They know how to do job properly and easy to keep customers happy. All paperwork went nice and smooth. Definitely recommend to anyone who wants hassle free letting agency. Well done lady's,keep it this way 😉
Thank you for the 5 star review. I am sure they will be pleased to read your comments :-)
5/5
GoogleSo happy with the experience we have had with lenwell. Brilliant service from tatjana solomatina she was incredible with us, They also made it very easy for us moving in a pandemic. Thank you so much for lenwell helping us find our amazing property.PositiveResponsiveness, Quality, Professionalism, Value
We are glad you are happy with your new home. Thank you for the review
5/5
GoogleLenwell is the best agency I have come across. They are friendly, helpful, and patience. I will recommend their agency to anyone who is looking for a home like I did to my brother. 100% to their good work. I am so happy to know this agency. Thank you Jo.
Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lenwell Property Services's Northampton office has 454 reviews across three platforms: 441 on Google, 8 on Facebook (across the whole business), 5 on View Agents.
Lenwell Property Services Northampton is rated 4.7 out of 5 across all 454 reviews, and 4.8 out of 5 on Google from 441 reviews.
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum.
Lenwell Property Services Northampton, 168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU.
