Trusted Agent profile · Northampton, Northamptonshire
Verified
★★★★★
454 reviews across 3 platforms
168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU
Part of Lenwell Property Services, see every office.
Lenwell Property Services's office in Northampton, Northamptonshire, at 168 Wellingborough Road, is rated 4.7 out of 5 across 454 reviews on three platforms, including 441 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Been with Lenwell some 7 years as an overseas landlord. We have been disappointed with how some of the managing of routine matters have been dealt with over the ...Read all 2 from landlords
Rented a property off these guys over a year ago...every repair job has been prompt and appointments have been well kept. James Stewart's customer service is ...Read all 2 from tenants
Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
GoogleI highly recommend Lenwell Northampton to anyone around this area. Great service, brilliant communication and very helpful crew. Quick to respond to any requests, very professional and my general experience dealing with the ladies there has been awesome. Great Job!
Wow that’s a great review. Thank you Tawanda!
5/5
GoogleMy experience of the Northampton branch has been very positive. Good customer service and really pleasant staff (I must mention Jolanta who is an absolutely amazing person). The letting process is also straight forward. I recommend this agency.
Thanks for the glowing review Frances
5/5
GoogleFound a property and was renting it within a few days. Extremely helpful company and staff. The agent that helped me was fantastic. Would highly recommend Lenwell Northampton to anyone looking to rent or buy in the Northamptonshire area.
Hey Andrew its great to read such a positive review about our team in Northampton. All the best in your new home.
5/5
GoogleThe agency is very serious and fast! You have all the details to move you. and if you happen to have a problem or have a problem at home, immediately someone comes to solve ... I trust with confidence!
Thank you for the 5 star review Bianca
5/5
GoogleExcellent customer service! Tatjana and Jolanta have been very helpful from the beginning. Having changed a few houses we have had to deal with a few agencies, but hand on heart Lenwell is the best! Very happy ! N&E
Thanks Nicole! That’s brilliant to hear.
5/5
Googlethe first time I rented a house with leaders. very professional team. support at every stage. I would especially like to mention Lillian & Jolanta.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleTatjana has worked extremely well so far in delivering on her promise of a tenant so quickly and at a very good rent. Will review again once tenant in place.PositiveResponsiveness, Professionalism, Value
Dear Michael Walls, Thank you for taking the time to review your recent experience you have had with our team at Leaders Letting Agents Northampton. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleA serious agency. We did not have to go a long way until we moved everything went very fast, as we were guided with all the details we needed to move us !!! I recommend you with confidence!
Thanks for the great review!
5/5
GoogleVery happy with the experience from arranging viewing to collecting the keys - all ran quickly and smoothly, was easy to go through referencing and sign the paperwork online, and was kept informed throughout. All good so far!
Dear Tom thank you so much for the review! I wish you all the best in your new home.
5/5
GoogleVery happy with the service I received at lenwell, would happily recommend to others. Jolanta and Tatjana are both so friendly and approachable, kept me well informed and made the whole process as easy and simple as possible.
Hey Lewis, I'm so please to read such a good review from you about Jolanta and Tatjana and the service you received from Lenwell. It means a lot to us all. Have a lovely rest of your day!
5/5
GoogleFantastic Experience, completely took the stress out of everything. I think I dealt with a lady called Karina, will definitely be recommending to all friends and family!
Dear Sefronia Robins, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy wife and I received excellent service from Jolanta. Our emails were responded to on time and she kept us informed of the progress of our application. We couldn't have asked for more - Fred&Maureen
Great feedback thank you CTS
5/5
GoogleWe received excellent service from the Ladies who work there. They were really helpful and answered all our questions about the property and application really quick. The application process itself was easy and stress free. Would recommend.
thank you for the awesome review Marcelina
5/5
GoogleExcellent service from start to finish with fast replies to any questions asked, nothing seemed to be a problem genuinely professional and helpful. Thank you to all staff for making the process as smooth as possible.
It’s great to read such a nice review Jonathan. Thank you
5/5
GoogleVery good agency ! Fast and quick especially many thanks to viktorija ozolina my agent who help me with everything and explain me very nice step by step everything I recommend 100 %
Thank you for choosing us as your agent Grupul
5/5
GoogleThe staffs were very professional and helpful throughout the processing of my application. The took the time to explain the procedures and provide me with all the relevant information and answers that I was not sure about.
Dear Dolsis Thank you so much for taking the time to write a review. I'm so pleased you were happy with our services. We wish you all the best in your new home.
5/5
GoogleWe had a few viewings with Lenwell, they ware fast and responsive. Helped us out alot as we don't know that area . Jolanta who took us around few flats ware professional and very helpful.
Excellent to hear Lukasz thank you
5/5
GoogleIt was a good experience with leaders . The process was very quick.
We appreciate your positive review about your recent experience with us!
5/5
GoogleGreat help for me and my partner finding our first property to live in together.
We appreciate your positive review about your recent experience with us!
5/5
GoogleI am very happy about the Lenwell staff and the way they helped me to find the flat that I wanted in Northampton. I just moved in and everything goes well. Many thanks! Mihai & Maria
Thank you so much Mihai and Maria for your review and your kind words about our team in Northampton. I will be sure to make sure they are aware. We wish you all the best for the future!
5/5
GoogleGreat Service by the team that run the Npton Branch! Helped me Refurb my Flat and found me a tenant in record time as per usual! I have been with this Estate Agent for 10 years.
Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job.
5/5
GoogleThe two ladies Jolanta and Lillian provided excellent service. They were very responsive and sweet to us. Keep it up.PositiveResponsiveness, Quality, Professionalism, Value
Dear Ajmal Ek, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery good experience Kristian the person who i was dealing with was very helpful and informative helped make the experience ten times better
Hi Aqib Qureshi! We're so happy we were able to help you out!
5/5
GoogleGreat Service by the team that run the Npton Branch! Helped me Refurb my Flat and found me a tenant in record time as per usual! I have been with this Estate Agent for 10 years.
Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lenwell Property Services's Northampton office has 454 reviews across three platforms: 441 on Google, 8 on Facebook (across the whole business), 5 on View Agents.
Lenwell Property Services Northampton is rated 4.7 out of 5 across all 454 reviews, and 4.8 out of 5 on Google from 441 reviews.
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum.
Lenwell Property Services Northampton, 168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU.
