Trusted Agent profile · Northampton, Northamptonshire
Verified
★★★★★
454 reviews across 3 platforms
168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU
Part of Lenwell Property Services, see every office.
Lenwell Property Services's office in Northampton, Northamptonshire, at 168 Wellingborough Road, is rated 4.7 out of 5 across 454 reviews on three platforms, including 441 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Been with Lenwell some 7 years as an overseas landlord. We have been disappointed with how some of the managing of routine matters have been dealt with over the ...Read all 2 from landlords
Rented a property off these guys over a year ago...every repair job has been prompt and appointments have been well kept. James Stewart's customer service is ...Read all 2 from tenants
Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
GoogleBig thanks, to Karina who has guided us through our lettings journey.PositiveResponsiveness, Quality, Professionalism, Value
Dear Andrejs, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFantastic service from the entire team resulting in a stress free move in experience. Would definitely recommend.
Dear, Louisa Perkins, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleI have a new tenancy starting soon and would like to thank kariba for all her help
Dear Steven, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
Facebookone of the worst property agency . we waited 2months to be fixed our electricity and last time they told fix it by your self ! So rude
The same problem ! Is the worst agency ever !
5/5
GoogleGreat People! Tatjana from Lenwell helped us to get our first rent very fast and helped in every problem we had! Thank you!!!
No problem at all
5/5
GoogleHi! I just rent a house true Lenwell Northampton. Jolanta and Tatjana help me with all the proces. Great service and they realy care about castumer! Tanks!
Thank you for taking the time to write a nice review after your experience with Tatjana and Jolanta. It really means a lot to hear we are doing a good job. Rest assured both Tatjana and Jolanta will be praised for these fantastic comments.
5/5
GoogleI am very pleased by the services provided by LENWELL, especially by the estate agent Tatjana Salomatina , thank you for helping me with everything.
Thank you Valentin.
5/5
GoogleFrom a scale 1 to 10 , i give u guys 11 Thanks for the help !PositiveResponsiveness, Quality, Professionalism, Value
That’s a great score thank you!
5/5
GoogleUsed to rent the property trough lenwell in a past and I would highly recommend this agency to everyone. Northampton team is very professional and responsible.
It’s brilliant to get a review like this from a happy ex tenant thank you Alex. All the best in the future.
5/5
GoogleThe best agency. I am very happy about the Lenwell staff and the way they helped me to find the flat that I wanted in Northampton.
HI Andra Thank you for the great review, it means a lot to hear the ladies in Northampton have done a good job.
5/5
GoogleGreat service Thank you leaders.
Sam Awonlaogun, we are very happy we could provide you with a positive experience!
5/5
GoogleAlways professional approach towards your needs and issues, nice and friendly staff. I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Dear Pavels, thank you for your review of Leaders Northampton, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleVery helpful and friendly agency consultant. services done quickly and efficiently. I am very happy with the services of the agency. I recommend agencies "Lanwell"
Hi Klaudia we are very happy that you are happy. Thanks for the review :-)
5/5
GoogleThank you for your amazing and professional service!Highly recommended xPositiveResponsiveness, Quality, Professionalism
Dear Anita, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBrilliant service provided by Anita. She answered all my questions. Happy for amazing service provided. Thank you. Call in again 👍 …
Excellent to hear thank you
5/5
GoogleExcellent service from Lenwell ,Jolanta the lady at Northampton branch was so helpful all through out,thank you I'm enjoying my new home now.
Thanks Frank
5/5
GoogleTatjana, thank you for all your help and support during this hard pandemic time, you are the best!PositiveProfessionalism
Happy to help Alina. Take care and thanks
5/5
GoogleThe best letting agency, I am working with this agency over 10 years and never been disapointed. Tatjana and Jolanta you are the best!
They are the best and Lenwell thank you for your loyalty over the years Rupen
5/5
GoogleReally nice staff very helpful even though it was holiday season. Definitely recommend
Dear Alexandra, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSuperb, fast and extremely efficent service from Jolanta. She sorted everything from viewing to contract within a day. Highly recommended to everyone!!!
Glad you were happy with our speedy service.
4/5
Googlefriendly, effortless service. I couldn't have been happier.
Hi Ummy Nyira! We're so happy we were able to help you out!
5/5
GoogleMe and my partner have the best viewing experience with Viktorija, highly recommended this agency and especially her.
Dear, Liz Lawal, we are very happy we could provide you with a positive customer experience. Kind regards Customer Relations Team
5/5
GoogleExcellent staff professional service. Victoria been very helpful through all the process.
Dear Helen Singh, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you to the lovely ladies in the office for all the help. The most helpful and professional company we dealth with.
Thanks for the lovely review Mihaita
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum.
