Northwood Newcastle reviews in Newcastle Upon Tyne

★★★★★ 5/5

Google

I am delighted to share my outstanding experience with Leanne, my estate agency, during my recent investment property purchase. From the initial consultation to the closing of the deal, Leanne demonstrated exceptional professionalism, attention to detail, and a genuine care for my investment goals. Leanne's expertise in the real estate market was evident from the start. She took the time to understand my investment objectives and worked tirelessly to find the perfect property that met my specific requirements. She was always available to answer any questions and provided me with insightful advice on various properties, making me feel confident in my investment decisions. One aspect of Leanne's service that particularly stood out was her ability to provide valuable insights on the local real estate market trends. She has a deep understanding of the market dynamics, which helped me identify the right investment property and make an informed investment decision. Leanne's negotiation skills were also impressive. She was always mindful of my interests, ensuring that I secured the best possible deal for my investment property. Her strategic negotiation approach and her ability to create win-win situations were truly exceptional. Throughout the process, Leanne kept me informed at every stage of the purchase, providing regular updates and ensuring that I was always in the loop. Her communication skills were outstanding, which made the process much less stressful and allowed me to focus on other aspects of my life. Overall, I highly recommend Leanne to anyone looking to purchase an investment property. Her expertise, professionalism, and care for her clients make her the go-to choice for anyone looking to make a smart real estate investment. Thank you, Leanne, for all of your hard work and dedication in helping me achieve my investment goals. Alex

Alexis · 10 March 2023

★★★★★ 5/5

Google

Amazing service from start to finish with Northwood. Special shout out to Leanne, Olivia and Sadie for all of the chasing for me to get the sale done as quick as possible. So friendly and approachable and always willing to go the extra mile. Would 100% recommend and will definitely use them myself if I ever come to sell my home in future. They made a very stressful process a lot easier for me and kept me stay sane daily. Fab Estate Agents - well done to you all for working so hard x

Olivia · 23 December 2024

★★★★★ 5/5

Google

Great service from the team at Northwood, Denton Burn branch. The whole sales process was seamless and very quick, with excellent communication along the way. Olivia was great with carrying out a lot of the viewings and giving feedback on them too. Sadie and Leanne were also excellent with keeping me up to date with the progress of my sale. Thank you to all three wonderful ladies for all you hard work with my house sale. Much appreciated. I would definitely recommend them for selling your home.

Michelle · 22 December 2024

★★★★★ 5/5

Google

My experience from the girls at west road office was absolutely brilliant. I lost my son in January due to illness and had to sell his house which he shared with his beautiful late partner cherry. Leanne was absolutely amazing with me and …

Susan · 13 January 2026

★★★★★ 5/5

Google

Fatimah was amazing. She did my house inspection and must I say, what a lucky pearl you have amongst you all in the office! She is such a good representation of the whole company and the office she works for! She is so kind, warm, calming and purely sweet. I was having an awful day and she actually took her time to listen and comfort me! I will always look forward to seeing her. Her smile lights up the room and as a result I am feeling so much better ❤️❤️ I can only wish the best for her! 100000 out of 100 service!

Amina · 7 December 2024

★★★★★ 5/5

Google

as a first time buyer my experience with Northwood has been absolutely outstanding!! As not knowing about buying I was completely reassured by Northwood. My experience wouldn’t be the same without Jayne she went absolutely above and beyond to make my dream house come true. Her custom service was above amazing!! When times got tough Jayne never once let me down or doubt anything. I couldn’t be where I am without her help. I am extremely grateful for all her help and will recommend her over and over again to everyone. If anyone is ever in doubt ask for jayne! Thank you Jayne & Northwood for making my future home possible and so amazing.

Abby · 1 December 2022

★★★★★ 5/5

Google

Just sold my house with Northwood Denton Burn. Leanne, Olivia and Sadie were amazing. Kept me up to date with how the sale was progressing. Leanne was able to progress the sale when it needed a helping hand. I honestly believe we’d still be waiting for the sale to go through if it was not for Leanne’s persistence. The sales team are always available to answers questions, when needed. Thanks again so much for all your support guys.

David · 21 December 2024

★★★★★ 5/5

Google

Leanne, Olivia, Zoe and the team at Northwood were very helpful with the sale of my mum’s house, mediating with the buyers, arranging builders’ assessments and even supervising the removal of a piano in my absence. They kept me abreast of all developments and made the process as smooth as possible. Many thanks

Mike · 10 October 2025

★★★★★ 5/5

Google

Andrew showed me around a flat! Andrew was an absolute pleasure, would recommend xx

Erin · 15 August 2026

★★★★★ 5/5

Google

I had a fantastic experience with Northwood Newcastle. The team was professional, friendly, and highly efficient throughout the entire process. They made everything straightforward and stress-free, always keeping me informed at every stage. What really stood out was their excellent communication and attention to detail. They took the time to understand my needs and ensured everything was handled smoothly and with care. I would highly recommend Northwood Newcastle to anyone looking for reliable and trustworthy property professionals. A well-deserved five-star review!

Siam · 6 April 2026

★★★★★ 5/5

Google

Me and my partner had an absolutely brilliant experience buying our home through Northwood. Leanne and Zoe were so amazing throughout and were always happy to help with any questions that we had. They were so helpful when it came to chasing up solicitors and kept us up to date throughout the whole process.

Abbie · 18 September 2025

★★★★★ 5/5

Google

Buying a new property through Leanne and the team at Northwood has been absolutely seamless. The updates, information, support have all been second to none and they’ve helped me every step of the way. The whole experience has made me realise they’d be my ‘go to’ when I come to sell in the future. Reliable and friendly, they really care about who they’re working with! Thank you all!

Laura · 29 March 2025

★★★★★ 5/5

Google

Ellen was very friendly and listened to all our maintenance concerns :)

Umair · 15 August 2026

★★★★★ 5/5

Google

Used the West Road branch to buy and sell. Leanne, Olivia and Zoe are all so lovely, they were so efficient and helpful - Always there at the end of the phone or an email if You have any enquiries. Moving is stressful but these girls definitely helped to ease the process.

Rebecca · 18 September 2025

★★★★★ 5/5

Google

Northwood were excellent when buying our house. We were having a nightmare with solicitors, but the girls at Northwood dealt with them very efficiently and updated us regularly. Olivia went above and beyond to help. Thank you all for your great work, and I would highly recommend for selling and buying.

Nikki · 18 September 2025

★★★★★ 5/5

Google

Very helpful and responsive. Ellen was great to talk to.

Kareem · 15 August 2026

★★★★★ 5/5

Google

Selling our house has been such a good experience thanks to Olivia and the rest of the team at Northwood. Everything went smoothly and all of the staff are professional and efficient. We had an offer after 5 days. I would highly recommend this team.

Judith · 8 November 2025

★★★★★ 5/5

Google

Excellent service by Northwood. I would highly recommend for selling property. The staff were knowledgable and very experienced and the communication throughout was brilliant. They had the valuation, photographs and upload of our property turned round super quick, which helped with a very speedy sale of our home. Leanne, Olivia and their team were all fantastic acting and following up between me and my buyer. Thank you for making a stressful process hassle free!

Nicola · 13 April 2026

★★★★★ 5/5

Google

Firstly I would like to thank Aimee the letting agent who has had to put up with me constantly emailing her, this lady needs a meddle for the work alone she has done for me, Thank you for finding my hopefully forever home. But also may I say all the staff I've dealt with and spoke to are lovely, very polite and very helpful and very nice to deal with so I would like to thank all of Northwood for all your help and kindness. 10 out of 10 Many thanks Elaine x

Elaine · 10 August 2024

★★★★★ 5/5

Google

WOW! These ladies went above and beyond for us from start to finish! We had an extremely difficult time, even had a buyer fall out, but Northwood never let us down! They always answered the endless phone calls and emails from us. They were always honest and helpful. I couldn't recommend them enough! 10 star from us!! Thank you Leanne, Olivia and Sadie!

Autumn · 11 April 2025

★★★★★ 5/5

Google

Aimee Gilan is so nice, she attended to me very well. Both on call and email. Even after I got keys to my apartment and I needed assistance about something in regards to the apartment, she always answers respectfully.

Omowunmi · 2 December 2025

★★★★★ 5/5

Google

We have leased two separate properties through Northwood in the last 10 years, one in Winlaton and more recently one in Denton Burn. They are a truly local Estate Agents with a very professional, customer focussed team, in the agency, lead by Michaela Burn. Throughout the last year, during this dreadful pandemic Michaela and the Northwood team went to great lengths to ensure they were always there for us and they ensured their customers were able to access the services we needed to enable the arranging of repairs etc. Megan Galloway has been a real friend in need, overseeing any repairs needed and ensuring we were kept updated as repairs were progressed to completion. We are sad that we are now leaving our current property, but if we do need to lease another property in the future I will definitely use Northwood again.

Lillian · 29 July 2021

★★★★★ 5/5

Google

Northwood sold our house recently. Right from the start Victoria took lots of photos and had researched the area well. She knew about transport links to all amenities, local shops and even the schools. We were always kept updated about viewings and their progress. All the staff we dealt with where very helpful and knowledgeable about our sale. Our solicitor worked well with Northwood and the sale went very smoothly considering it was during lockdown. We have already recommended Northwood to other family and friends and I would definitely use Northwood in the future.PositiveResponsiveness, Quality, Professionalism, Value

Steve · 22 June 2021

★★★★★ 5/5

Google

Jayne helped us in the sale of our home and we could not wish for anyone better, she has stuck through the whole sale and given us advice on anything we needed. I can wholly say she has gone above and beyond for us, and even given advice on our purchase of our new property. We will 100% go through Northwood in the future if we decide to move again, as the service from all the office staff has been great, but Jayne has gone the extra mile to help us. Thank you Jayne, you’ve been amazing.

Scott · 17 June 2021