Trusted Agent profile · Newcastle upon Tyne · Tyne & Wear
Verified
★★★★★
731 reviews across 4 platforms
5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR
Mansons Property Consultants's office in Newcastle upon Tyne, Tyne & Wear, at 5 Holly Avenue West, is rated 4.8 out of 5 across 731 reviews on four platforms, including 503 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
503
Reviews on Google
This office
6
Reviews on Yell
This office
180
Reviews on View Agents
This office
42
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ...Read all 21 from sellers
This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ...Read all 17 from buyers
As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ...Read all 33 from landlords
I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ...Read all 83 from tenants
Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.
The Trusted Agent 2026 results for Mansons Property Consultants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
5/5
GoogleOutstanding service. Every member of the team was extremely helpful and made sure I could find an apartment swiftly and accommodating my requests regarding the area and the type of property. 5 stars!
Manfredi - It has been a joy to meet you and help you secure a property in the area. I do hope you enjoy living in Newcastle, I am sure you will. … More
5/5
GoogleAs a prospective tenant I found Mansons straight forward and punctual through to the conclusion of the tenancy process.
Hi Tracey, Thanks ever so much for your review, it’s great to hear you found the process so straight forward and continue to do so throughout your Tenancy. Thanks Jemma 😊 …
5/5
GoogleI recently rented a flat in Jesmond through Mansons. I have only have good things to say. I have had mixed experiences with estate agents in the past where they have had …
Harry many thanks for taking time to give the Mansons team feeback on our service and your experience. We have gone to great lengths to make the costs involved in renting transparent and advertise them on all properties. Hope you enjoy … More
5/5
GoogleBest possible experience when dealing with Mansons. Consistently reliable . I felt assured throughout my dealings with them .Recommend
Connie that is great to hear, thank you for letting us know, will pass onto the team. Please don't hesitate to contact us if we can be of any further assistance now or in the future.
5/5
Googlewe found their services consistently good in every department, in particular we found their knowledge of Ponteland extraordinary.
Really glad to hear you found our service good and consistent Tammy, it was our pleasure to help with the move. Many thanks form the Mansons team.
5/5
GoogleVery friendly and efficient service, all members of staff we dealt with were very helpful and did their best to make our move go though as quickly and smoothly as possible.
We are so glad your experience with renting a property with the Mansons team was a good one and hope you are enjoying living in your new property.
5/5
GoogleThe admin department for sales and letting is so friendly and professional. My paperwork is in good hands!
How very kind of you to say Gillian - good admin is an important part of good service 😊! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us, many thanks Marie. …
5/5
GoogleCan't thank all of the staff at Mansons enough for how easy and enjoyable they made the process of renting my property, I would highly recommend to anyone.
Thanks Jessica, we all appreciate you taking the time to write a review and also letting us know how you find your experience with the full team at Mansons.
5/5
View AgentsFantastic
Can’t thank the team enough at Mansons. Fantastic service, always delivered with a smile. An issue encountered was sorted out quickly and efficiently. Easy process from start to finish.
Hi Scott, thanks for your 5 star review. We hope to work with you again in future. Thanks from all the team at Mansons
5/5
GoogleThis is the first time for us using Mansons and we found them very professional and met all our expectations. We will certainly be using them again
Hi David, it has been a pleasure finding you a tenant and I hope they settle into their apartment. We hope to work with you again in the future. Thanks from Kirstey and the Mansons Team.
5/5
View AgentsHighly recommended
The team are all incredibly friendly and were available before and during the move. Top class service, it made the whole process very straight forward. Very glad to have rented with them.
Hi there Sophie, Your comments are really appreciated. Perhaps one day we will do business again, we would love to help again with anything at all so do not hesitate to contact us in the future. All the best to you both - Gav
1/5
GoogleVery very rude and unprofessional. Do not waste your time speaking to them do not care about your needs. arrogant is an understatement
Hello JJ Saddleton, we are sorry to hear our service fell short and would appreciate discussing this so we can understand what has happened and if we can rectify this. We have checked our database and are unable to find you and in turn contact you. Please can you contact the managing director Nick Manson on 01912092222 or by email nick@mansons.net.
1/5
GoogleIf I could give them 0 stars I would. Scamming money, poor communication, all of our property issues were ignored, and we lived right above their offices!!! STUDENTS BEWARE.
Dear Chloe We are very saddened to read your comments above, we have gone through the … More
1/5
GoogleVery very rude and unprofessional. Do not waste your time speaking to them do not care about your needs. arrogant is an understatement
Hello JJ Saddleton, we are sorry to hear our service fell short and would appreciate discussing this so we can understand what has happened and if we can rectify this. We have checked our database and are unable to find you and in turn … More
5/5
View AgentsExcellent!
Great communication & I feel I can leave Mansons to get on with the job. They contact me when required, otherwise it's always in very capable hands, with great results. Many thanks
Clare always a pleasure working with you and thanks for your feedback, will pass it onto the team :)
5/5
GoogleMakes the buying process safe and unhindered by covid. Very impressed with their protocols, both online viewing and physically visiting properties. Well done Manson's!!
Gavin we really appreciate your feedback, our client and team safety is paramount whilst carrying out appointments with our customers. Many thanks from the Mansons team.
5/5
GoogleThis is the first time for us using Mansons and we found them very professional and met all our expectations. We will certainly be using them again
Hi David, it has been a pleasure finding you a tenant and I hope they settle into their apartment. We hope to work with you again in the future. Thanks from Kirstey and the Mansons Team.
5/5
GoogleVery impressed with the standard of service here . Would not go anywhere else moving forward.
Thank you so much for the kind review Alan, glad we could help in this instance and look forward to working with you in the future. All the best from Nick & the Mansons team.
5/5
GoogleGreat service, would definitely use again if needs be. Quick, knowledgeable and good attention to detail.
Best of luck with the property Cathryn and feel free to contact us any time, thank you for the review.
5/5
GoogleThe only rental agency that has taken us seriously and listened to anything we said. Couldn’t have asked for better support.
Thanks for your feedback Calum which is hugely appreciated, it is really good to know our customers value the service we provide in property management. If we can help with anything in the future please do let me or the team know, many thanks Debbie.
5/5
GoogleFriendly helpful staff made renting my flat from you so much easier. Updated every step of the way and my flat is immaculate thank you so much.
Hi Kelly thank you for your review. I am so pleased you are happy in your new rented home in Jesmond. Thanks the Mansons team
5/5
GoogleGreat service from all the staff at Mansons, couldn't be more helpful and understanding of requirements, would definitely recommend them to anyone. 5 star.
Thank you Freya for the fantastic 5 Star review
5/5
GoogleI couldn't of asked for a better agent, they are extremely helpful and professional at all times. Property management have been great throughout.
Kelly it's great to hear you have found the service helpful and professional, thank you for taking the time to give the Mansons team this valuable feedback.
5/5
View AgentsGreat Service
We used Mansons to rent a property for an employee coming for a 6 month stay from Spain. They were friendly, helpful and efficient every step of the way.
Jane thank you for taking the time to leave your review of Mansons Property Consultants service and your experience. Hope we can be of help in the future. Many thanks. Deborah
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
21 reviews from sellers, rated 5.0 out of 5 on average. For example, KS wrote: "My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ..."
33 reviews from landlords, rated 4.8 out of 5 on average. For example, Peter wrote: "As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ..."
83 reviews from tenants, rated 4.9 out of 5 on average. For example, Harry wrote: "I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ..."
Yes. In The Trusted Agent 2026 awards: Mansons Property Consultants, Tyne & Wear won Platinum.
